Discussion on iSupport - Multi Purpose Support Ticket System


inilabs supports this item


This author's response time can be up to 2 business days.

18 comments found.

Congratulations! Nice Work, Good Luck With Sale. :)

Thank you so much mate.. :grin:

Hi, I am interested in this project. I have a few questions.

1: Can I set it so that bugs reported are not publicly available? 2: Can I restrict users so that they can only access bugs reports relevant for their company?


yes, you can make ticket private or public any time and you can also restrict category (Bug Report is a Category) by changing its visibility.

Can’t login to the demo.

Someone removed all users, please check now. Its ok now..

fantastic work, i wish you big sales ;) !

Thanks mate :grin:

Great work.. Best wishes for good sales..

Thanks bro.. :grin:

demo not working

its working now sir..please check

Demo not working

Sir, i just checked. Please check again now

Demo not working again

Thanks for informing, Their is some server issue, We are working on it.

pre sale question. when ticket made by customer, can it send email notification to departement ot user that handle this ticket?

it sends a email to the site admin user, but it can be customised. if you want then i can make it send email to any user.

Hi the demo can’t be seen

sorry … can you check now.

Hi the demo can’t be seen

sorry … can you check now.

Can’t log in to admin demo area. Next…

its live now, please check

This demo up, demo down malarky is a bad advertisment for your services. I will look again, but I already started customising ticketit from github.

edit: It was live before, the problem is that the demo user/pass do not work: Login credentials do not match our records It’s still the same.

sorry for the trouble, we are working on it. Hope it will live asap.

can the system integrate with other script

yes, it can be. but it will need developer assistance for that..

do you guy have some solution to do this?

No, for that you have to customize the project.

i need to translate this language to my language. can you please tell me which part should i open & edit? thank you

please contact us via http://support.inilabs.net

plz ur address ….. iwant different customize software

Buy the product, And they never gave me support. The program is not good for me!!!!

Buy the product, And they never gave me support. The program is not good for me!!!!

mount your system on a UBUNTU 16.0.4 server and not work

Check you PHP version. Please full fill the requirement of laravel 5.3


tyefang Purchased

I purchased this item and cannot install because the system will not validate my username and purchase code… Why is this, when I have a valid purchase receipt from Envato and a genuine item purchase code? This is not a good start.

Dear, tyefang. our envato purchase code api has been changed. Knock on our support we will send the solution or we will install the free for you. http://support.inilabs.net


tyefang Purchased

I sent a request via your support site already. Thanks. Awaiting your reply.

Please check our reply, the script will be install now.