Explain detail problem such as: os, server, your problem. If you had just bought our item, please paste the purchase code. passing from one week is not required, because my system automatically adds your contacts to email support. Send a message and don’t twice with same message . Do not send a message with a high priority/urgent. purchase code is enough to give the gesture is very important or urgent message and also email that registered are VIP contact in our email .PLEASE READ:
- Why late reply, maybe we were a BREAK/SLEEP or we TESTING a problem that you are reporting it.
- If you did not got reply after 12 HOUR, you can SEND EMAIL AGAIN.
- We NOT using SOCIAL MEDIA and COMMENTS for support (you didnot get reply), so please only using email.
- If you did not got reply after 2×24 HOUR, try to sending a message USING OTHER EMAIL, maybe your email problem.
- Support has been expired, over 6 months for regular license and 1 year for extended license.