75 Reviews

for Customer Support

It's been more than a week but no response to my comment and email. Bad customer support.

for Flexibility

very slow for phone contacts. design and document are good.

for Feature Availability

the feature is not equal with the price

for Customer Support

The template is one of its kind and a good selling template. However, they need to improve on the following
- Customer support
- Documentation (it is too lengthy but still doesn't answer all the needed stuff)
- Code quality (need to improve as it gets sometimes confusing)
- Material Design (Material design is not properly implemented.
- Communication (The authors take time to respond and sometimes doesn't understand the questions)

I had high hopes of using this template and was expecting resolutions of issues and a quick customer support, but the support is making my work late. And soon my support duration will end and then I will not get answer to any of my query.

IonicMaterialDesign

Author response

We have you say sorry. This project will make you unhappy. Please remember you have purchased a very affordable project and you have not paid for a full-time mobile application development company. You have to understand response time will not immediate. it will take time for response. Occasionally I will help with small tweaks, but some requests will be put on a list of priority due to their nature.

However thanks for your feedback.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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