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I’ve just bought this plugin and it doesn’t seem to be working with the latest version of Wordpress/WooCommerce.
I’ve noticed in the comments you’ve said to PM you for the latest version of the plugin, is it possible you could send me it?
If you could send it to firstname.lastname@example.org that would be great.
Hi can you contact me privately explaining what’s exactly the problem?
I would like to purchase this plugin. But I am seeing that there seems to be an issue with the latest version of wordpress. Have you resolved this?
There are no problems with the plugin… sometimes there are conflicts between other plugins, or themes css
Hi. I would like to purchase this plugin. To my understanding it does not work with or has a compatibility issue with the current version of WordPress. Would you be able to provide feedback on this? Has the issue been resolved? I would really like to purchase this product. Please let me know.
as you can see in my website http://www.artieinventive.it it works without problem. When there are problems, I always try to help. Thanks
Hi, there is a problem with the plugin. In the shoppingbag everyone get the message: Fatal error: Cannot access empty property in ….wp-content/plugins/inventive-woocommerce-text-customizer/inventive-woocommerce-text-customizer.php on line 293
So they can’t buy anything anymore in the webshop. This problem is since the wordpress update.
Hello can you send me privately a link where the problem is showed? thanks
Hello, is possible to massive add a text flield with price? IE: All products in catgeogy 17, have an optional text (to personalize product with laser) with 5€ extra if selected. Thanks!
Hello, actually it’s not, if you want I can customize it for you
I’d like to know how much you would charge to make your plugin compatible with Woo Price Calculator
Hello, sorry for late reply but I am on holyday, I have to take a look at the plugin and see what’s the conflict between the two, send the privately the plugin and I’ll take a look at it ASAP
Just sent a PM
Hello, sorry for late reply but I am on holyday, I’ll take a look and reply to you ASAP
Also, can the dimensions be displayed and calculated in ” Inches ” ?
Hello, sorry for late reply but I am on hoydays, yes it can
1 ) – Once I purchase will you send me an XML or a database file so that I can duplicate how these different products are setup on your DEMO site ?
2) – Is it currently compatible with the latest WooCommerce 3.1.1 and WordPress v4.8.1 as of August 7, 2017 ?
3) – I took a look at your DEMO and the YouTube video.
And I am curious to know how we would setup the four (4) individual customized text fields like the ones found at …
4) – How would we setup a ” discount table ” like the one at…
5) – How would we setup the pendant shapes as part of the ordering process like at…
6) – In the DEMO at …
Why does the price say ” NaN€ ” instoead of ” 0€ “
7) – Looking at the DEMO, how would we get the ” rollover ” effect that shows a description or the instructions when placing your mouse on the text fields ?
SEE : http://imgur.com/a/3TExF
8 ) – Looking at the DEMO how would we setup the function for customers to “Select and Upload Files ” ?
9) – Looking at the DEMO how would we limit the amount of characters ?
7b ) – Looking at the DEMO, how would we get the TOOL TIP ” rollover ” effect that shows a description or the instructions within a TOOL TIP when placing your mouse on the text fields ?
SEE : http://imgur.com/a/3TExF
Hello, sorry for late reply but I am on hoydays, I didn’t test this plugin so I can’t guarantee it works with WC 3, as soon as i Can i’ll upgrade it but i can’t tell you when
I am interested in using your text customizer software but i notice it hasn’t been updated for a while.
Is it supported by the latest Wordpress version and are you still developing and supporting the extension?
Hi, i use this plugin in my website, so i will surely upated it, deadline is the end of november, i hadn’t much time to work for this plugin in these months. Thanks
Hi Francesco, sent you an email a few days ago, just checking you received it
Hello, sorry no i didn’t, can you please send it again? maybe it was blocked by my antispam filter, thanks and sorry
No worries, I shall re-send
Hi Francesco, did you receive?
Like other custumers mail, i didn’t receive anything because of my antispam server, try sending it with another domain if you can, thanks
Hi, last weekend we’ve installed your plugin and we’re experiencing some problems.
First: When trying to add a product (with the customizer option disabled) to our basket we get the error: Sorry, but you must enter at least one letter.
As soon we enable the customizer option, there’s no error. But not every product needs this customizer.
Second issue: When the customizer option is enabled, there’s no way to disable it again. Unchecking the customizer checkbox and saving the product does not save the checkbox.
Third issue/idea: It seems to be a lot of work to convert fonts to the plugin-desired format (.woff). I’ve found a converter but this only converts fonts one by one. Wouldn’t it be nice to choose from google fonts?
Hello, please contact me privately sending me the link and possibily an ftp access to give you help on the issue, your idea for google fonts is interesting, soon i’ll make a big update of this plugin, so i’ll consider your suggestion
Hi A couple of days ago I’ve send you a private message with an email address to contact my developer. Have you received it?
Hi, we can’t continue our project with these errors. I’ve send you a PM but no respons…
Hi I am really sorry for problems, but I didn’t receive any mail, please try sending it with another domain, probably my server is blocking it. I’d like to help but without access I can’t do much. Thanks
Hi, i’ve send the message with the codecanyon message form. I don’t have an email for contacting you directly.
ok, please send me a mail to info inventive3d com thanks
Hi, i’ve send you an email on 28 sept, did you received it?
Is there a way to charge a different price for upper and lower case characters? My customer wants to have a 25% discount for lower case numbers. If not, can you PM me a price for this customization?
Hi if you are still interested I can send you a quote
No longer interested … it’s been two months.
i would like a refund. Installed plugin & site not available anymore. It seems to be conflicting with the SSL certificate.
Removed the plugin directly from the server and everything worked perfecht right away..
I haven’t had a response to my request yet? I’ve e-mailed you directly and replied to the support ticket I opened, but haven’t heared back?
Hi I am really sorry but I missed out your messages, I am going to reply privately thanks
hi, haven’t heared back from you again? I would realy like to use your plugin, but if there is no support and it doesn’t seem to be working, I would like my refund as requested.
Hi, I sent you an email on wednesday 6th february, I am going to send it again. I am available to refunds, but not because the plugin doesn’t work, cause as you can see from the demo website, it works. It want to offer you help on discovering the issue, but I need access to your ftp, please send it to me privately so I can resolve the issue. Thanks
Resolved! Apparently both our messages went into the spam filters. Plugin seems to work fine now, so thanks for having a look at it.
hi, just downloaded your plugin, its exactly what iv been looking for, i cant seem to get it working though, firstly, i see you upload fonts as .woff type but wordpress does not let me upload this file type and i can not select any fonts to use in the customiser
Hi Mrjizz still waiting your ftp info to help you in this issue. Thanks
We have purchased your Inventive WooCommerce Text Customizer plugin but are having problems with it not always saving the options.
If we send a login are you able to investigate for us please?
Could you let us know re our problem above please.
Hi sorry for my late reply, please send me privately access to admin and ftp, I’ll solve the problem for you. Thanks
No problem, can you let me know the best email address please, or is there a way to send a private message on here?
hi send me the message at info inventive3d com
ok, so i can now upload fonts to use, but im not sure if this app doesnt work with my theme or not?
HI plugin should works without any issue, please send me again ftp login or wordpress credentials, so I can help you debugging. Thanks
sorry, after updating and more fiddling iv got it working thanks, just wondering now can you provide some pointers on custom css?, wonder how i would be able to change the default size of the ‘writing’ box and change the colour of the yellow ‘choose font’ button?
It seems I can’t write css there, I’ll reply to you privately
i sent you a private email but havent had a reply, the code for the height does not let me set the height any lower than like 400px?, trying to set it to 100px
Hi, just put height:100px; in the field “custom css for textarea”, or in the stylesheet add height:100px in the rule for i3pd_text_1 id
yup, iv tried all that but it wont let me make it any smaller than default, i can make it bigger no problem but not smaller
are you sure your theme doesn’t set a “min-height” value for textareas? try to set in the css: min-height:0px;
thanks adding ‘min-height’ worked
Just a small request, are you able to make the size slider more compatible for mobile? (Ie it does not slide on mobile), this would be a good addition as most people purchase online via phone now, so it would even help conversion rate on your own site
Hi slider works in mobile without any issue, check if your theme or other plugins when you are in mobile environment generate some errors in the console
i still think its a bit choppy, i may have to test on diff devices, but for the most part it does the job
just wondering i seen it mentioned previously, are you planning on adding a colour option?
ok so been doing some testing, tried updating my theme etc and the only thing the console is showing when in mobile mode is this
[Violation] Added non-passive event listener to a scroll-blocking ‘touchstart’ event. Consider marking event handler as ‘passive’ to make the page more responsive.
i can make the scroll bar move by tapping on the bar but i can no slide it on mobile
but no errors showing?
i have tried with different themes as well with no luck?
also just tested your demo site in the console with mobile toggle on and your demo slider does not slide either
Hi, please tell me what browser are you using for these testing, or give me the url so I can test for you, thanks
not sure if your getting messages, but i have tested your site on mobile (google console) and your sliders do not slide (can only tap to make bar move), only when on desktop
ok finally I understood what you mean. Actually the plugin is using jquery ui slider, it doesn’t support drag for the slider, just the click. Touch punch must be included with your theme. I’ll include it natively in the plugin asap. In my website is included so it works in mobile (test it with mobile phone not browser).
if you are in hurry, open plugin folder, edit file: inventive-woocommerce-text-customizer.php find line wp_enqueue_script( ‘jquery-ui-slider’ ); and add beow wp_enqueue_script( ‘jquery-touch-punch’ );
thanks for getting back, not in much of a rush, but ill give it a go when next on tahnks
that works much better, if your updating it though are you able to make the price/dimensions update as your sliding?, (instead of waiting until you have stopped sliding to update price/dimensions)
ok I’ll put this functionality in the next version, thanks
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