NinjaTeam

NinjaTeam supports this item

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40 comments found.

ilcava

ilcava Purchased

Hi, plugin not work. I sen you a private email with link

Work only when I’m logged in. I need to translate the works in the form and the button in the form. I Thinks that is essential for a non english site.

I’m wait your reply

Hi ilcava,

Please check your ticket for update,

Tommy

ilcava

ilcava Purchased

ticket open, but I have not reply after that I give you my credential

Can you please confirm whether this plugin works with WooCommerce 3.x?

Yes it can works as well, if you have any problem, just submit a ticket and our support will help you fix it.

Tommy

Presales questions: 1. Does the plugin have a overview list of the users who signed up to the sold out product? 2. Is it possible to load the picture and the size of the chosen product in the modal dialog and set custom text in the dialog?

Pre sale question, I have a big e commerce set up with a cron that feeds live stock via an CSV from the warehouse, will this automatically send the user a message from my cron as it updates my stock levels from out of stock to in stock without me doing anything? Cheers.

Israel

Israel Purchased

The plugin does not work properly. I sent you a ticket. I need to solve the issues, please.

Israel

Israel Purchased

Why don’t you solve my issue. Your plugin does not work at all. I opened a ticket 3 days ago. No answer, no nothing.

Hi Israel,

Sorry, we off in last weekend, our support team checking on your ticket.

Tommy

Hello. Is this plugin WPML compatible? If so, I might be interested in buying it.

Hi fingret,

Yes, it’s compatible as well.

Tommy

besfe70

besfe70 Purchased

hello does your plugin works with the Woocommerce Variations to Table plugin?

besfe70

besfe70 Purchased

i am trying to chat with you

Can you tell me your FB name? many messages in our inbox and I can’t find.

besfe70

besfe70 Purchased

Rachida Hassan

I thought that it’s only me that you don’t respond the support tickets. It’s still not working.

Hi jobo9969,

Please check your ticket for the update.

Tommy

besfe70

besfe70 Purchased

Are you kidding me? this plugin is doing nothing, it does not work with variable products !!!!!! Refund me please!!!!!

Hello besfe70,

it can work with variable products as well. If you have any problems, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

Hello, the plugin is not working well at my website. The situation is: i have a lot of products with variations and the alert must appear only when all variations are out of stock cause if i have any of the variations the flag “alert me” cannot appear in the product cause it will stop people of clicking on it and seeing that is avaliable for some colors and sizes. Ok, i did this, but it happenned that i click in a product size like P , it shows in stock, when i click to buy it shows its not on stock anymore. I deactivate the plugin cause we have thousands of acess per day and people are getting confused if the product is in stock or not, so let me know if you need to active to see this problem or i can send you print screen of this issue. How can i proceed? Thank you

hello, how can i see my license number to submit my support ticket?

We checking your ticket, and this post shows you how to get your license number: https://ninjateam.org/can-find-item-purchase-code/

Tommy

Hello, i submit a ticket for support, i am having troubles with this plugin

We checking your ticket, you will get the answer today.

Tommy

ilcava

ilcava Purchased

Hi, I have buy your plugin and I think that is the n.1 of category. The only that offer 3 field of data entry for user.

I think that the plugin need some upgrade, these are my ideas:

1. When a product return online the email was sent from the plugin. Perfect, but I think that the data of the user must not cancelled to the list page. I think that you can change the background color of the user line from red to green when the auto email was send.

2. Possibility to send a manual email to selected user in list page

3. Add possibility to send SMS message and / or whatsapp message

4. Possibility to send push notification to desktop and mobile

I wait your reply

thanks

Gargooy

Gargooy Purchased

Hi Ninja , i submitted a ticket since more one weekend about problems in variation product ? please

Hi Gargooy,

Sorry for late response, I just check and found your ticket is solved :)

Tommy

Hi, is the possibility of new fields (telephone number) already developed? I would buy the plugin if I have a phone number field.

Please let me know if this feature is developed or how can I insert a new field or change already one, example Last Name.

Thanks Daniel

Hi Daniel,

I will add it in next update.

Tommy

cyrock

cyrock Purchased

Hi, cant choose this item in support! So i can´t get support there…

—> i need all input-fields *required, can you help, please​?!

Thank you cy.

Hi there,

Please email me your purchase code, I will check for you. contact.ninjateam@gmail.com

Regards,

Kelly

ilcava

ilcava Purchased

Hi, I need to use WPML for multilanguage. How can I do?

ilcava

ilcava Purchased

some news?

Hi there,

The plugin can not be used with WPML.

Kelly

Hi
02/23/2016: (version 1.3)Display subscribers list who hit on notify button. Who can see this? Admin only? Or Admin + Autho?
Is it support shortcode to create frontend listed of logged in user ” In-Stock Alert” ? Also allow them remove in this alert list also.

Hi Julia,

The subscribers list can be seen by admin. Shortcode is not supported.

Let me know if you need any help. Thanks,

Kelly

Hi! I requested a refund 2 weeks ago. the message being: I just added this on my plugins and made my site glitch out, so i went and deleted it. Would gladly pay for one that works however! The error was: Fatal error: Call to undefined function register_setting() in /home/yms0984/public_html/main/wp-content/plugins/in-stock-alert-for-woocommerce/backend/index.php on line 136

I assumed you would be notified of refund requests and the messages with, so I waited a bit till I just requested envato to refund me. Hope that was alright. I did also find another plugin that worked since then, so a refund would be the best option at the moment.

Hi there,

I’ve not got any ticket saying you were in need of assistance. This is our support center https://ninja.ticksy.com/ In case we can fix the issue for you, the refund would not be given. Thanks for understanding.

Kelly

Hi,

I really like your plugin and I had tried a couple of free ones first. Your is easy to use and by far, looks and works the best.

But, there is one issue. The Notify Me modal form is showing below the footer on every page. Everything else works fine.

How do I hide the modal form?

Thanks.

Bill

Hi there, Thanks for reaching out. In this case, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Kelly

Hello, does this plugin work with grouped products? Example: if a child product goes out of stock do you get the options the same way?

Hi there,

It works for single product page only. Let me know if you need any help. Thanks,

Kelly

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