Elfsight

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147 comments found.

Hi There, I just purchased the plugin unfortunately not see the more recent posts and issues. I can’t even upload the zip file however as my server keeps rejecting it stating it may have a virus or trojan??

Hi bendrush,

Thank you for using Elfsight Instagram Widget!

In case you’ve purchased and downloaded the plugin from CodeCanyon, it is absolutely free from any viruses. This is something we’re confident about.

In case you continue to have issues with usage and installation, please, message us at support@elfsight.com and provide us with the direct link to the page with the plugin and temporary access to your WordPress admin panel. We’ll be happy to help!

Regards,
Elfsight

Hi, we are using a competitors program but is not working… Did you fix all your problems?

thanks Andrew

Hi Andrew,

Thank you for your interest in Elfsight Instagram Feed!

Yes, as far as we can see, we’ve fixed all our plugins and they should be working correctly. So you’re very welcome to go ahead and purchase the plugin. Should any questions come up, we’ll be happy to help!

Welcome to our community!

Elfsight

Hello, I once wanted to ask if your plugin complies with the GDPR Regulation / DSGVO Regulation or if your plugin can no longer be used as a privacy policy. I think it’s problematic to have Instagram images displayed directly as it can analyze users’ data. Except when the images are first cached, so that the images are no longer directly from Instagram and can analyze what. Since I do not know exactly how your plugin works, I wanted to ask if your plugin is GDPR compliant.

Hello senfdazu,

You’re welcome! If any other questions come up, please, don’t hesitate to contact us.

Regards,
Elfsight

senfdazu

senfdazu Purchased

Now that I had to deal with the DSGVO (GDPR), I wanted to ask if it would not be great for your plugin, if you would install a function that would do the loading of the images in the backend? Because data protection technology, it would be better if the images from Instagram would not be displayed directly, because it “could” be that data is collected. If in the backend but the pictures are loaded and cached and every now and then after an update is looked, it would be a much better solution.

I just wanted to share my thoughts with you because I think your plugin is very good. greetings

Hello senfdazu,

Thank you for using Elfsight Instagram Feed and for sharing your experience with us!

Indeed, GDPR compliance is a very serious point right now, and we realize the importance of the functionality you discuss. We’re considering adding something similar, but it might take a while to implement, so we can’t give you a specific timeline yet.

Regards,
Elfsight

I know that my support has expired but I wanted to understand while downloading the plugin update that I have always used now no longer view the photos in the widget that I put in this site in the footer :( https://www.augustali.it/ I would like to understand thank you

Hello mvgrafica07,

Thank you for using Elfsight Instagram Widget!

To have this issue fixed, you need to update your plugin to version 2.1.9. If this doesn’t fix the issue, please, message us at support@elfsight.com and provide us with temporary access to your website’s WordPress admin panel. We’ll be happy to look into this for you.

Regards,
Elfsight

thank you with the update the problem is solved :) greetings and good work

Hello mvgrafica07,

Thanks for keeping us posted! :) Have a great user experience with our plugins, and a fantastic weekend! :)

Regards,
Elfsight

Hey i have test your plug in, thanks for this work ! Love your integrations !

It will be perfect with THE SAME design as your Facebook Feed Plug In * so.. : we ca use all on the same website :(

Hey Vinsalow,

Thank you for using Elfsight Instagram Widget!

Could you please message us at support@elfsight.com and provide us with with a more detailed explanation of the design you need for the widget? No promises, but we’ll be happy to see what can be done :)

Regards,
Elfsight

aroobak

aroobak Purchased

Hi there, for some reason the plugin is not working for the homepage I’m building. I get an error message. Can you please help in resolving this?

Hi there aroobak,

Thank you for using Elfsight Instagram Feed!

We’re very sorry that our plugin is not working on your website, and we’ll be happy to fix it for you. Please, message us at support@elfsight.com and provide us with the direct link to the page with the issue. We’ll check this for you.

Regards,
Elfsight

aT-16

aT-16 Purchased

two questions before buying: is it possible to create two streams,( f.e. 1 in german language, 1 in english) for our two language website? Or does the extension automatically show the “browsers language”?

Hello aT-16,

Welcome to the community! :)

I’ve just replied to your comment in Facebook Feed section. As concerns the languages of the feed, it works the same way, and we’ve requested a more detailed explanation of 2-language posts support, as we aren’t sure that we understand your question right. Our apologies for the inconvenience!

Regards,
Elfsight

aT-16

aT-16 Purchased

ok thanks.. i´ve just wrote an answer there

Hello aT-16,

Thank you! We’ll check it right away, please, accept our apologies for the delay!

Regards,
Elfsight

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