Elfsight

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143 comments found.

Hi There, I just purchased the plugin unfortunately not see the more recent posts and issues. I can’t even upload the zip file however as my server keeps rejecting it stating it may have a virus or trojan??

Hi bendrush,

Thank you for using Elfsight Instagram Widget!

In case you’ve purchased and downloaded the plugin from CodeCanyon, it is absolutely free from any viruses. This is something we’re confident about.

In case you continue to have issues with usage and installation, please, message us at support@elfsight.com and provide us with the direct link to the page with the plugin and temporary access to your WordPress admin panel. We’ll be happy to help!

Regards,
Elfsight

Hi, we are using a competitors program but is not working… Did you fix all your problems?

thanks Andrew

Hi Andrew,

Thank you for your interest in Elfsight Instagram Feed!

Yes, as far as we can see, we’ve fixed all our plugins and they should be working correctly. So you’re very welcome to go ahead and purchase the plugin. Should any questions come up, we’ll be happy to help!

Welcome to our community!

Elfsight

senfdazu

senfdazu Purchased

Hello, I once wanted to ask if your plugin complies with the GDPR Regulation / DSGVO Regulation or if your plugin can no longer be used as a privacy policy. I think it’s problematic to have Instagram images displayed directly as it can analyze users’ data. Except when the images are first cached, so that the images are no longer directly from Instagram and can analyze what. Since I do not know exactly how your plugin works, I wanted to ask if your plugin is GDPR compliant.

Hello senfdazu,

Thank you for using Elfsight Instagram Feed!

Our plugin in no way collects, uses or stores the personal data of the users who browse the Instagram Feed on your website.

Regards,
Elfsight

Many thanks for the answer. Will the pictures be somehow cached? Or they will be displayed directly from Instagram. Of course, I believe you that you do not store any data. But maybe they still analyze data via their plugin, for example because data is analyzed by Instagram’s integrated images? I just want to make sure that I do not get stressed. I’ve read that embedding SocialMedia content is worrying, because the content also always analyzes user data. And only if one has no direct connection, but a kind of cache, so that the contents are temporarily loaded locally, one is in principle on the safe side. I had once made a picture right click and let me see where the image is stored and there was that it comes directly from Instagram. That’s why I just wanted to play it safe.

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