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I HAVE A PROBLEM GUYS, I TRY TO USE THE PLUGGIN BUT DON´T LOAD ANY KIND OF GALLERY, IN INSTAGRAM GALLERY OR INSTAGRAM CARD , ONE OF THEM SHOE ME THE GALLERYS, BUT WHEN I SELECT ANY OF THEM IS NOT RESPOND, ONLY LOAD THE DEFAULT GALLERY I’m using visual composer WHAT CAN I DO ? I TRY TO DO USING THE SHORDCODE AND NOTHING.

guys I try to use the plugin in a another theme i have, in another account to see maybe is making a conflict with another pluggim i have installed but not the plugin still not working don’t show the others gallerys please i need your help is very urgent

Hello lazomendez, Sorry we’ve been doing some testing in our server all works good, would you mind letting us an username & password to your site so we can do some debug? Thanks!

I tried updating my plugin and its not working. I keep getting an HTTP error: When I looked in my error log this is what its telling me.

[14-Jul-2016 21:26:12] PHP Warning: Invalid argument supplied for foreach() in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/galleries/MGL_InstagramGalleryUser.class.php on line 39 [14-Jul-2016 21:36:18] PHP Warning: Invalid argument supplied for foreach() in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/galleries/MGL_InstagramGalleryUser.class.php on line 39 [14-Jul-2016 21:38:50] PHP Warning: Invalid argument supplied for foreach() in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/galleries/MGL_InstagramGalleryUser.class.php on line 39 [15-Jul-2016 00:18:15] PHP Warning: Invalid argument supplied for foreach() in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/galleries/MGL_InstagramGalleryUser.class.php on line 39 [15-Jul-2016 00:25:42] PHP Warning: Invalid argument supplied for foreach() in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/galleries/MGL_InstagramGalleryUser.class.php on line 39 [15-Jul-2016 00:36:40] PHP Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/src/MGLInstagramGallery/Shortcode/Controller.php on line 165 [15-Jul-2016 00:36:44] PHP Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/src/MGLInstagramGallery/Shortcode/Controller.php on line 165 [15-Jul-2016 00:36:52] PHP Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/src/MGLInstagramGallery/Shortcode/Controller.php on line 165 [15-Jul-2016 00:36:55] PHP Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /home4/theraqh3/public_html/wp-content/plugins/mgl-instagram-gallery/src/MGLInstagramGallery/Shortcode/Controller.php on line 165

Hello Mresendes, Can you please post here what version of php do you have? We may require an access to your server in order to see whats wrong!

Thanks!

I’ve used VC to put a Instagram gallery element. I want to change to the “Dark” template. There are no options that i can find within the modal box to switch this . How do you switch templates????

Hello kobealbo, You should see the template dropdown on the second tab of the box

What version of VC are you using?

Thanks!

Hi;

I already use your plugin, but i have problem. When i want to use your plugin it gives this error. What i did before write you

1 – I re-authorized acount few times 2- I reinstall plugin (i use latest version) 3- I tried few wat to make it work but no! It doesnt happening..

object(stdClass)#10021 (1) { [“meta”]=> object(stdClass)#10024 (3) { [“error_type”]=> string(25) “OAuthPermissionsException” [“code”]=> int(400) [“error_message”]=> string(202) “This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.” }}Error: Cannot retrive photos from Instagram. Response code: 400. Message error: This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.. Error type: OAuthPermissionsException

Notice: Trying to get property of non-object in /nas/content/live/asiachai/wp-content/plugins/mgl-instagram-gallery/galleries/MGL_InstagramGalleryUser.class.php on line 35

Warning: Invalid argument supplied for foreach() in /nas/content/live/asiachai/wp-content/plugins/mgl-instagram-gallery/galleries/MGL_InstagramGalleryUser.class.php on line 39 object(stdClass)#10018 (1) { [“meta”]=> object(stdClass)#10024 (3) { [“error_type”]=> string(16) “APINotFoundError” [“code”]=> int(400) [“error_message”]=> string(24) “this user does not exist” }}Error: Cannot retrive photos from Instagram. Response code: 400. Message error: this user does not exist. Error type: APINotFound

No support?

As i see , it was my mistake, i update plugin it works now. Sorry for bother you

Hello HalilUlas, Sorry for the delay, due to Instagram changes all users are forced to update to the last version of our plugin, happy to know you worked it out!

Thanks!

Hi,

Our Instagram feed stopped working a couple of days ago. To try to fix it, we turned on debug on WP and plugin, we don’t see anything. Then we deleted the plugin and reinstalled, but its still not working.

Can you help?

Thanks!

Raaf

Hi raaf619

Can you tell us which plugin version are you using?

If you are using the last one, could you send us the specific URL of your website where the gallery should be shown and, if you want, credentials to enter on your wp-admin?

Thanks!

Hello I tried to change the skin of the shown posts in VC but there is no Dropdown for Skins in the Visual Composer edit-field. I checked everything but couldnt find it. I bought the plugin yesterday and visual composer is also freshly installed last week.

thanks for your help!

kohal_de

kohal_de Purchased

ok please mail me when its done!

kohal_de

kohal_de Purchased

Hello I am still waiting… You gave the information to wait 2 days til a new update will be published. Now its 8 days past due and im still waiting… Please improve your support…

Hello kohal_de, We’re really sorry for the delay, we’ve found other issues and added to the fix for this version, the new version is coming today live so please have a little bit more patience, please be sure you have the “Notify me when an update is available” in our plugin on your download section so you will be notified when the update is live

Again, sorry!

Hi, I am new to this company and am handling website updates. This is the code being used:

[mgl_instagram_user username=”nordstrandpups” user_id=”” number=”30” cols=”5” pagination=”true” cache=”3600”]

and this is showing up on my page:

warning: file_get_contents() [function.file-get-contents]: https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /nfs/c11/h03/mnt/202491/domains/nordstrandpickups.com/html/wp-content/plugins/mgl-instagram-gallery/mgl_instagram_functions.php on line 376

warning: file_get_contents(https://api.instagram.com/v1/users/search?q=nordstrandpups&access_token=1585090219.6323e6c.ed3a292e39924267a5641cb7f94c8687) [function.file-get-contents]: failed to open stream: no suitable wrapper could be found in /nfs/c11/h03/mnt/202491/domains/nordstrandpickups.com/html/wp-content/plugins/mgl-instagram-gallery/mgl_instagram_functions.php on line 376

warning: invalid argument supplied for foreach() in /nfs/c11/h03/mnt/202491/domains/nordstrandpickups.com/html/wp-content/plugins/mgl-instagram-gallery/mgl_instagram_functions.php on line 379

here is the site page: http://nordstrandpickups.com/instagram/

Hello essaystudios

I am afraid you didn´t buy the plugin with this user. In order to help you, please, comment with the user you bought it to verify the purchase.

Thanks

Instagram Gallery Exception: Problem with the SSL CA cert (path? access rights?)

what is that about? the shortcodes didn’t turn out anything!

I used shortcode on a post, something like [mgl_instagram_card template=”basic” number=”8” cols=”4” pagination=”false” cache=”3600” direct_link=”” cut_text=”80” username=”xxxxx”], it worked, then i used do_shortcode on buddypress member template, it showed contents. but soon, on buddypress member page where has the shortcode, didn’t show instagram content.) I refreshed the post i created earlier, then refreshed the member page, it worked again… what is that?

Hello tangpage

About SSL CA: It use to be a server configuration problem. As you also speak about problems refreshing galleries already loaded, is this problem still happening?

About your second question: The issue you comment could be cause by different reasons. Could you give us the specific URL where it is happening, a user and a password to check it?

Thanks!

Hi, Your authorization is not working.

I go to Envato item purchase code > add the code > click ‘Save the purchase code’ > click on ‘Authorize app and am prompted to log int o Instagram which I do. After this redirect to this page that continues to be blank: http://www.mageeklab.com/oauth-instagram-gallery-service/?user_uri=http%3A%2F%2Fmiguel.greatsimple.com%2Fwp-admin%2Foptions-general.php%3Fpage%3Dinstagram-gallery-settings&purchase_code=0eaa1e5e-8113-4311-a4b0-9cb2eaf9ac8d+&code=9bc3091addae48a8bfeac69d49a50271

I fixed it.

But how to show only the image grid, no headline, no user logo etc.?

Hello mariatier, what do you mean no headline, no user logo? Maybe you’re using the card shortcode instead of the gallery one?

Thanks!

I just purchased this plugin and there is only the default templates in the template folder. Do you still offer the other templates?

Hello scottblew

Sorry about that, I guess you are trying to set a template on a gallery by Visual Composer. We accidentally introduced a bug on the last plugin’s version which is already fixed.

We are going to release the new version in the next 1 or 2 days

Sorry for the inconveniences

looks like this is no longer working? I keep getting an error on the page where i want the gallery to appear?

Instagram Gallery Exception: Error: Cannot retrive photos from Instagram.Response code: . Message error: . Error type:

How can i fix this?

Hello umberto86

Wich plugin version are you using?

Hi! After update i found this problem in lightbox view, the image it’s not shown but looking in html it’s been loaded. This the screenshot: https://www.dropbox.com/s/166moz8vsqu9k1n/Schermata%202016-08-09%20alle%2011.14.45.png?dl=0

many tnx!!!

Hello frenchfries! Did you read my last reply? I’m sure this is a css related issue, did you fix it? If not could you share your site so we can check what’s the problem?

Thanks!

I bought your plugin almost a year ago and I am very happy, I think is the best. The only thing is that since instagram has added the ability to integrate not square picture (vertical or horizontal) the design has suffered. Meaning there is an option to be enabled for carrying out a crop visulizzarle all square at the center of vertical or horizontal ones as does instagram?

Hello jolieidee

Not yet but we are considering to include it in the next 1 or 2 plugin’s version

madebyhm

madebyhm Purchased

I have installed the plugin and authorised it with Instagram. When I add a gallery or card via visual composer my pages fails to load completely. When I remove the gallery or card it loads again.

Any ideas?

Hello again, Perfect this error means you’ll just need to enable the multibyte functions php module (we use this for coding special characters), sorry for the problems, we’re adding a check for this to be enabled on our next version. If you could ask to your hosting provider to enable it this will for sure fix the issue

Thanks!

madebyhm

madebyhm Purchased

YES! Works. Thanks!

Perfect! Happy to know that :) Just remember to disable again WP_DEBUG once the issue is solved! Thanks!

ryantvu

ryantvu Purchased

Hi

I’ve just bought and installed your instragram plugin to my latest version of WP site and it immediately crash the site

Any suggestions?

Ryan

Hello Ryan, Do you have WP_DEBUG enabled? If not, would you mind enabling it? This way the plugin should show the fatal error, please copy it here so we can know what happens

Thanks!

kohal_de

kohal_de Purchased

So ive been waiting two weeks now! This is a really bad support and i need the help… you can find my request in the comments, please reply immediately

Hello kohal_de, sorry just answered your previous comment, I can confirm you the update is coming today live, depending on how it takes from the envato team to aprove the changes, thanks!

Hi. My Instagram Gallery is how appearing I am currently using Version 3.0.1. My website is http://www.cushylocations.com.au and the error message says Instagram Gallery Exception: Error: Cannot retrive photos from Instagram.Response code: 400. Message error: The access_token provided is invalid.. Error type: OAuthAccessTokenException

I have not touched the site since upgrading to 3.0.1

Why suggestions? Thanks

I a little while earlier I sent a message about my instagram feed not appearing. Just wanted to confirm is now it – just required me to log out and log back in again under the settings tab in wordpress. I’m a bit of a novice and spent ages having trouble trying to re authorise my access token with instagram so feel free to publish my initial comment and follow with this – or your version of this so others who are as silly as me can save some time! Thanks!

Hello Ketchupcat, yes we’re sorry but due to Instagram API changes, you’re forced to update the plugin and reauthorize your app in order to keep it working. If you want you can check the “Get notified by email if this item is updated” on our plugin in your downloads section so you’ll be notified when a new update comes out! :)

Hi. I’m having trouble getting some of the shortcode parameters to work. I’m not getting the pagination working and I would like there to be only 1 image per row when viewed on a mobile iphone 6 size

Code is below I cant see what I’m doing wrong?

[mgl_instagram_gallery direct_link=”true” number =”24” type=”tag” tag=”availablecushy” pagination=”true” responsive=”true”]

web page is http://www.cushylocations.com.au/available-now

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