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I want to put an add after every 10 pictures, is this possible?
Hi, I’ll be happy to assist you. Are you referring to an Advertisement?
Thanks for clarifying. This plugin doesn’t do this out of the box but I can certainly make it so. What ad platfom are you using?
Hi – I am having an issue with the plugin go full-width in classic mode. There are currently wide white spaces on the side of the module, although I have Classic set to Full width.
For the theme, I am using WP’s standard Twenty Seventeen.
Is there a theme that is better to use?
Here is shortcode being used:
[instagram-journal mode=”user” user_id=”557547--” gallery_mode=”classic” gallery_size=”100%” photo_size=”33%” is_full_width=”true”]
I’ll be happy to assist you. Can you send me a link so that I can take a look?
is there a way to direct message you the link?
Hi, yes. Please send me message using the form on my profile page.
Good day, I’m using the Instagram Journal with the Craft Beer theme from Theme Forest and when I active the Instagram Journal plugin this pops up:
Notice: Undefined index: deleteContestEntry in /home/bigredba/public_html/imaginepreview.com/sinistral/wp-content/plugins/instagram-journal/instagram_journal.php on line 244
Notice: Undefined index: deleteJournal in /home/bigredba/public_html/imaginepreview.com/sinistral/wp-content/plugins/instagram-journal/instagram_journal.php on line 262
Notice: Undefined index: updateContestEntry in /home/bigredba/public_html/imaginepreview.com/sinistral/wp-content/plugins/instagram-journal/instagram_journal.php on line 277
It also affects the bold builder that is the core of the theme.
I’ll be happy to assist you. When does this error appear? While editing or on the front end?
I have purchased this plugin and I am facing a big issue.
I have added a Instagram Feed Carousel on Home Page, but whenever I change anything on homepage, the Instagram Feed added disappear.
Then I have to add again and again.
Please help me ASAP!
I’ll be happy to assist. It appears fine for me at the moment. Can you give me login access so that I can try it out? This plugin is bulletproof in terms of bugs so It’s most likely a server issue or something.
Please send me a message using the form on my profile page to securely send me temporary login access.
This is a public forum so for your safety, please never post your login informations here. I just removed your comment so you should be good. I’ll have a solution in a few hours.
The plugin is showing the feeds as I want it o now. However, I just want to show feeds from my Instagram account and not tag based, what should I do about it?
Hi, you’ll just need to configure your settings using the shortcode generator. Have you had a chance to take a look at the “2 minute installation” video located in the documentation. It shows you much better than I can explain.
It appears that I am unable to use this plugin due to changes in Instagram’s API permissions. I had hoped to grab images from hashtags and likes to features on a website but this is no longer possible, as i get the “access” error message. In following your instructions here on your site, I went to this page to request access: https://www.instagram.com/developer/register/
Note that it now states: “Starting 10/1/2017, all permissions other than the basic permission will be unavailable to submit for or obtain.” This means I can only get the basic permission for my own Instagram feed and not those of others to display. This means I will not be able to use this plugin. Can I please request a refund.
Thanks for reaching out. To your comment, that does not apply to this plugin as it has been approved by the Instagram Team to continue to operate. I was actually a beta tester of the API so I get special privileges using it as such.
Please provide me a private message with your Wordpress admin details and I’ll be happy to provide you with a complementary installation.
Is there a way you can pull all photos from instagram with a certain hashtag
Absolutely, you can do this with hashtag mode. Have you tried out the hashtag generator?
Hi there, super excited to install this plugin but my Wordpress just keep timing out – might it be the size of the plugin zip folder at 16mb?
Kindly let me know who I should contact to get this installed successfully – thanks!
Thanks for reaching out. I’ll be happy to assist you. Are you trying to upload the entire envato folder to your server or just the folder labeled “instagram-journal”? This could also be the culprit of your issues. Let me know.
We had to upload it via the Bluehost server, and not via WP, but then the site bombed again with some strange plugin issues. In any case, managed to get it back online after deactivating all plugins and manually re-activating.
Thanks for reaching out. I’m sure there is something little that you’re doing causing this issue. Please send me temporary login access so I can take a look via private message.
Hi there, I have Envato’s Uncode and when I activate Instagram Journal all my buttons design change and it looks really horrible. Is there way for me to use the plugin without it disrupting Uncode’s settings?
Thanks for reaching out. I’m not familiar with Uncode but I can assure you there is a way to resolve your issue. Can you please send me a message using the form on my profile page so I can take a look at your setup?
I just bought this and am unable to upload the “theme” to wordpress. I was trying the zip file and it failed 5 times in a row.
Your index.html page for documentation does not open anywhere. Your support link off of codecanyon does not go anywhere.
I had to google your name and the words support to find this area. This is a little disconcerning. My goal is to use this potentially as a plug in, but mostly as an instagram themed wordpress.
a93aadce-44e9-404d-bba1-a70bbea33482 proof of purchase
I’ll be happy to assist. So just to clarify, this is a Wordpress plugin not a theme. It includes a complementary theme but its just as a secondary function. To save you on confusion, would you like me to provide you a complementary installation?
Hi, How I can show only one or multi tags for my user id ? for example user_id=”xxxxx” tag=”yyyyy”
I’ll be happy to assist you! So you want to filter your photos based on a hashtag?
Hi! So, I want to do a portfolio based from my instagram account, and create new pages with different Tag from my timeline photos, but using my own account. It is possible?
Not Yet.. maybe have problem with permission or sandbox mode access token..
Yes this is definitely possible however filtering through your photos is not a core feature of the API which is why I just offer it as a custom upgrade for users who need it. Can you send me a message using the form on my profile page so that I can send over what you need?
Hi ! do you receive my e-mail? thanks
Hi, I just responded. Please respond to let me know you got this!
Your .btn class in instagramJournal.css messed with the styles of all our buttons on the website. Is it possible to reduce those styles to the buttons within the plugin?
I’ll be happy to assist you. Yes, I’ll be happy to adjust the name-spacing of my classes so that it doesn’t affect you. Can you send me a message using the form on my profile page so that I can send you an update.
I purchased this theme yesterday, I setup i up as pure instrustions. When i go to the website on the front end, this message pops up :
Error: “This client has not been approved to access this resource.”
You can see it for yourself: www.talkoftoronto.com/ca
Thanks for reaching out. I’ll be happy to assist you. Just to clarify, are you getting your token using the token tool mentioned in the documentation? The link should be the first thing you see after the 2 minute installation video.
does not work at all, I installed more than 1000 plug-ins, but this one is not working at all. same as white sheet of paper
This plugin is is full proof and hasn’t needed a bug fix in months. If you can send me a link to your site, I’m willing to bet you there is something simple that you’ve done which is causing your issues.
I’ll be also willing to provide you with a complementary installation as part of your support package. Please follow up with a link so I can take a look.
Thanks for the screens. Is there any way you could send a link? If not, my guess is that there is something that your theme/editor is doing to cause it to not appear where you are trying.
Can you tell me what happens when you switch the theme to one of the defaults?
I used all the themes, but the result is the same. Emptiness. My site naumenko-daria.pro
I just installed this plugin on 3 different blogs with no issue. Please send me a link because I’m sure there is something little you’re doing.
How are you?
How am I?
I’ll be much better once I have you all set!
do you know why the plugin does not work?
I’ve found out that your plugin is conflicting with another plugin (Autoptimize). What are js scripts you use in the plugin, I need their name
If you can send me a link, I can tell you exactly whats going on. I need to pull the site up so I can see the error console in my web browser.
This is most likely a very simple solution.
I’m looking on this page and don’t see the plugin installed. Can you please direct me to where on the site you’re using the shortcode?
Yes, I just confirmed that your cache plugin is the culprit of the issue. It’s because you have it set to compress some things but not all.
I’m not familiar with this plugin but I can assist if you feel comfortable providing me with temporary login access via email.
with ‘User Instagram Feed Mode’, will the user be asked to login into their instagram account?
I’m looking for a plugin which can give the users ability to get a feed of their instagram photos.
can that be achieved with this plugin?
I’ll be happy to answer that for you. No, your users will not need to login. All of this is handled in the when you setup the plugin in Wordpress. Let me know if you have any additional questions.
Once I have installed the plugin I’m getting the following errors in the backend:
deleteContestEntry in /Applications/MAMP/htdocs/gusto/wp-content/plugins/instagram-journal/instagram_journal.php on line 244
Notice: Undefined index: deleteJournal in /Applications/MAMP/htdocs/gusto/wp-content/plugins/instagram-journal/instagram_journal.php on line 262
Notice: Undefined index: updateContestEntry in /Applications/MAMP/htdocs/gusto/wp-content/plugins/instagram-journal/instagram_journal.php on line 277
Can you help me out?
To better assist you I need to ask a few questions. What caused this issue? Did this happen on install?
Where can I change the language? I also get the text “image” in the right top corner? How can I remove this? Is it also possible to the text when you hover over a image? Now it’s 2 times the author. Regards, Jasper
I’ll be happy to assist you. Wordpress should handle language changes in most cases. Could you be specific on what’s not being properly translated?
Hi xxcriversxx, Thanks for helping. It’s for “author” and “date”. it’s when you click on a photo and the information jumps up. Do you also have an idea about the other questions? Regards, Jasper
Ah, I see what you mean. To do this I will need to send you a custom update. Please send me a message using the form on my profile page so that I can get that to you ASAP!
Hi, i need help, i buy the plugging but this do not work for me, i dont need the theme just the plugging. i do follow all the steps, i put my acces token but thats all. i cant get the pictures, i cannot choose anythind, i dont even get a shortcode. Please help!!
I’ll be happy to assist. Have you had a chance to take a look at the 2 minute installation video? It shows you how to get started much better than I can explain via text. Let me know if this doesn’t help.
I did not see any video, can u send me a link please? thanks!
I don’t share the link on the forum since there are so many scammers. Can you send me a message using the form on my profile page?
I’m having issues installing the plugin. I’ve created an instagram-journal zip folder however it will not install as a plugin. I’ve read the comments and I see others have had the same issue. Can you please assist as quickly as possible.
Hi, I’ll be happy to assist. Like the other users, you simply need to make sure you’re uploading just the plugin folder labeled “Instagram Journal” and not the entire download folder that Envato gives you.
If you take a look at the documentation, there is a quickstart video that shows you exactly how to get started in under 2 minutes. Let me know if you’re still having problems and I’ll be happy to provide you with a complementary installation.
Thank you! I’ll repeat the process. I zipped only the “instagram-journal” folder inside the “wordpress-plugin” folder. I’ll let you know shortly.
Hello, I recently downloaded your plugin for Instagram journal. I can’t seem to find the video for how to install on wordpress, and a zip file.
I’m using a Mac but I’d like to at least know where I can find the support link for video or how to.
Can you send links on how to install this into my wordpress site. I can’t find a zip file anywhere.
I’ll be happy to help. If you look in the package downloaded from Envato, there is a folder labeled documentation. In this folder is an HTML file that you can open in chrome or firefox. Once here, the first thing you’ll see is a video to watch. This will show you exactly what to do. Let me know if you are still having trouble and need further assistance!
Sure! I emailed you a link also.
I really think I need to create a zip folder to install it. How do I go about doing this. Sorry but this isn’t fun for me right now.
No worries, you can just right click the folder labeled “instagram-journal” and click “create archive”(Varies depending on you operating system). If this is too much, please just send me a message using the form on my profile page and I’ll be happy to provide you with a complementary installation
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