AMAZING customer service and support - they answer faster than any other support I've ever used. The plugin is super easy to set up, has great options, and looks awesome. Would definitely recommend this plugin :)
Thanks for this awesome feedback! :) We're very happy to have been able to help, and we hope you'll have a great user experience with our plugin! :)
The main problem with this plugin that it displays your photos pretty ugly. Perhaps something with a resolution or aspect ratio. Everything else about this plugin is ok. I regret buying this item. Wish I could bring it back, but that's impossible.
The issue you're reporting is very easy to fix, and our team will be happy to do it for you. Please, contact us in whatever way is more convenient for you - at firstname.lastname@example.org or at our Support Center at https://elfsight.ticksy.com.
If you'd rather give up the plugin than have it fixed, please, apply for a refund and we'll be happy to give it to you!
There was a feature in the application. Since the update the feature has been removed, a core feature. And i've been told that its never coming back. Way to look after customers that bought the product just for one feature.
Do not recommend if you are trying to use it with single image popup's.
Great product, best customer support! We had some issues displaying the plugin on our website together with their FB Feed but after we reached out to them, we got a replay in just a couple of hours and they were fast in working with us to get the issues fixed.
Hey rapvalenzuela, thanks for your warm appreciation! :) Customers just like you make doing what we do a true pleasure!
the system is a disaster, it stops working every 5 minutes. For that they have to update every two days. APPALLING!
We're very sorry to know that the plugin doesn't work on your website. You don't need to update the plugin every two days, you only need to update it once. If you're having any issues after the update, we'll be happy to check all the issues and fix them for you free of charge. If you're no longer interested in using our plugin, we'll be happy to refund you the money you've paid for it. Please, contact us email@example.com and let us know what you decide.
We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.