353 Reviews

for Design Quality

good design :D

Elfsight

Author response

Thank you, nicebv! :)

for Flexibility

Thank you very much for your quick feedback.
It is very easy to use.

Elfsight

Author response

You're very welcome, ilikemrha :) Have a great user experience with our plugin!

for Customer Support

I wish I could've selected multiple reasons for this five-star rating. The product is brilliant and intuitive interface. Super customizable and integration is a breeze. On top of all that, I encountered a glitch (ended up being due to one of my filters) that I couldn't troubleshoot on my own, and customer service was amazingly responsive and helpful. Without a doubt the best customer service response I've ever had.

Elfsight

Author response

Thank you so much for making our job so rewarding! :)

for Design Quality

Simple and perfect!

Elfsight

Author response

Thank you, darkred210!

for Customer Support

I purchase 3 plugins all of them related for social media.
The plugins itself are perfect. But, I'm writing this review to say thank you for the support I had when I face issues in my first installing related to Arabic version.

Good luck, Thank you

Elfsight

Author response

Hello Tariq, you're very welcome, we're glad that you've chosen Elfsight!

for Code Quality

So many updates and changes and still no compatibility with Divi and Divi builder. First Images collapse to 0 px. Then after fixing that now all images are 150 by 150. Might as well write my own script at this point ... I'm hoping to see these issues improved as we're not all using Twentyeighteen with no other plugins activated.

Elfsight

Author response

Hello angel0405,

We're very sorry to know that you've faced these issues with our plugin. We haven't had any similar reports before, and we thank you very much for pointing us in the direction of this issue!

We assure you that we'll do all we can to fix this for you. Please, message us at support@elfsight.com and provide us with the link to your website. We'll be happy to find a solution for you.

Regards,
Elfsight

for Customer Support

Great plugin and they keep up with all the Instagram API changes. Thanks guys!

Elfsight

Author response

You're welcome, weblabdesign, and thank YOU for being with us! :)

for Customer Support

Very nice and simple plugin to use. Customer support is fantastic Vereya is extremely helpful along with the team she works with. Quickly resolving any issues which occur due to Instragram changing their code. A++

Elfsight

Author response

Hello UnknownAXHF, thank you for sharing your appreciation! :)

Working well!
Great job and suporte :) Thanks

Elfsight

Author response

Thank you for your kindness, luisbalboa-creativeworks! :)

for Bugs

Show limited pictures, bugs, slow and unstable works.

Elfsight

Author response

Hello kiyasov,

Thank you for using Elfsight Instagram Feed!

We're so sorry to know that you're unhappy with our plugin, and we'll be happy to do all we can to help you fix it. The issues were caused by the changes on the Instagram side, and we already have a solution for them. Please, message us at support@elfsight.com, and we'll be happy to implement it for you!

Regards,

Elfsight

for Code Quality

Amazing, great, great job, works wonderfull.

Elfsight

Author response

Thanks, mmichtus!

for Code Quality

Quality plugin, intuitive user interface, fast javascript loading. Absolutely love it. Great job!

Elfsight

Author response

Thank you for choosing our plugin and for your great feedback, meganerd! :)

for Design Quality

Do not listen to any bad reviews! This IS THE BEST Instagram feed plugin out there! Period. I have been using Elf Sight's plugins for social media because the feeds are simply amazing with customizable options. I love it. GET IT NOW!

Elfsight

Author response

Thank for standing up for us, juanberas!

for Bugs

So i bought it yesterday because my old insta plugin worked with the API of Instagram, which got updated recently. I needed a new plugin and found that one.

The demo on their website works perfectly fine – even after instagrams API update. But the main problem is: Even if i use the latest plugin version with the latest wordpress… its so DAMN buggy.

When you add a widget, you never know if it works or not. When you add an name and the pictures are loading you think “oh great, now it works?”, but if you change the rows from 3 to 4 or something you suddenly only get the loading circle and thats it! From now on you can change anything and it wont load anymore. So you think “ok, *uck it. Make a new one.” and adds a new widget. Add the account, change the rows, change a color and BOOM: It suddenly stops working. By the way its really a pain in the ass that you need to “create” a widget, before you can insert a feed. Just let me use a shortcode and let me add some options directly at the point of use, like [instafeed user=@elonmusk hovercolor:#ccc rows=3 loadmorebutton=no].

But the most shitty thing about that plugin, that even if you could make a widget look like you want to… you never know if it works on the website itself. I tried eight browsers on mac and windows: Its the same everywhere. You get on the page: Nothing loads, reload, nothing, reload, working, new window, nothing, reload, working, other browser, working, reload, nothing, and soooo on. I don’t know what you programmed there, but its the buggiest plugin i ever used.

Oh and please don’t comment with “check your java script errors” – there are no javascript errors, except from your plugin…....

I’m sorry, but i really feel pranked.

Elfsight

Author response

Hello m0tion,

We’re very sorry to know that installing our plugin and making it work on your website was such a poor experience for you!

Thank you for the very detailed issue report! It’s helped us understand that this might be a conflict with your website’s theme that is very easy to fix, and if we’re right about it, we have a solution that we’ll be happy to implement for you. Please, contact us at support@elfsight.com or start a conversation at https://elfsight.ticksy.com/ and provide us with the direct link to the page with the plugin. We’ll be happy to check if it’s the conflict we think it is, and to fix it for you as soon as possible.

As for the shortcodes, most of our customers use the editor, as it’s much easier to do so for people without coding experience. For more experienced people like you, setting the plugin up via a shortcode is also supported. If you need it, we’ll be happy to help you do it. Just let us know.

Having said this, we will wait for your answer. If you’d like to have the issues fixed, please contact us and provide us with the information we need. If you’d rather not use our plugin, we will understand that, and in this case we’ll be very happy to refund the money you’ve paid for it.

Please, contact us and we’ll discuss the options with you.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

by
by
by
by
by
by