I’ve got this plugin a couple of days ago, and I was really upset with it at first, because it just didn’t look right on my website. I didn’t expect much from support, but I addressed them anyway, because I really had no other option. And here came the big surprise!
The support was, well, really supportive :)) They found out what was wrong practically straight away! There was some conflict with my site’s theme, actually, and I got nervous again, because I thought – well, now I have to call in the theme’s developers! And there was another surprise! The support officer at Elfsight promised that she’ll get the developers to get things straight, and she did exactly that! Actually, the whole Elfsight team had been incredible, the developers got a personal fix for me in a matter of hours! This was the best support experience I’ve ever had here on CodeCanyon! And the plugin’s working great since they’ve fixed the conflict.
These guys are the best, and their level of customer service just rocks!