Elfsight

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520 comments found.

How can I activate this plugin please? When I enter my purchase code and click the green ACTIVATE button nothing happens.

Hello oktikart,

We’re glad to know you’ve activated the plugin! To make the feed look good on mobile, you need to enable the responsive breakpoints option. Here’s a short tutorial for you – https://elfsight.com/help/instagram-feed-instashow-not-going-responsive-mobile/ .

Regards,
Elfsight

oktikart

oktikart Purchased

Thank you that helped! Just one more question…is there any way I could minimise the images to speed up the website loading? for example “image is resized in HTML or CSS from 640×640 to 241×241. Serving a scaled image could save 62.5KiB (85% reduction).”

Hello oktikart,

Please, accept our apologies for the delay in replying. Our plugin takes the images directly from Instagram, and it doesn’t process them in any way. By default, it picks up the optimum image size depending on the size of the images in the widget. So unfortunately, this behavior can’t be changed at the moment.

Regards,
Elfsight

how can we get a high resolution image when people click a post? the resolution looks low on click

Hello map85,

Thank you for your interest in InstaShow! Could you please provide us with the link to the website with the low resolution images? This might be some local issue, we’d like to take a look before we advise you.

Regards,
Elfsight

I love this Plugin. A little Question, when i click the Video on my Website, then the Video Resolution is not so good since few days.

Hello davekjazz,

What we see on your website is that the videos are 640px in width, the way Instagram gives them out by default.

If you want the videos to be larger, you can use the experimental option popup_hr_images to turn on the 1080px resolution support for Instagram post. This is how you can add it to the shortcode:

[instashow id=”1” popup_hr_images=”true”]

However, this feature was implemented using Instagram API functions, which are not documented. We can’t guarantee that it will run properly all the time.

Regards,
Elfsight

Ok, cool thanks for this Infos. Can i change the Size for the Images or Videos in the Popup?

Dave,

Unfortunately, we don’t support this functionality yet, but we’ll consider adding it to our future updates.

Regards,
Elfsight

Hi elfsight thanks for the awesome work, I love it!

I only have one issue on my website, http://www.stina.id/home/

http://www.stina.id/wp-content/uploads/2017/03/Instashow-Popup-Problem.jpg

The top section of the popup is blocked by the fixed header.

Is there someway to fix this? I prefer to minimize the popup for desktop. For smartphone, it’s perfect already.

Thank you.

Hello anthonyloekita,

Thank you for choosing InstaShow! To fix the popup’s behavior, you need to add the following CSS code to Custom CSS field on InstaShow Preferences page:

.instashow-popup { z-index: 999999 !important; }

Regards,
Elfsight

Hi, when updating to the latest version 2.3.1, my site breaks (error 500). An old version 1.9.5 is working fine. I tested theme and plugins conflict (by deactivating) but no results. Did you hear about this in the latest version? Do you know what to do?

Regards, Myra

Hi MyraD,

Thank you for using InstaShow! This isn’t a common error that comes up with version 2.3.1, so there could be some local issue on your side. Our development team will be happy to help you diagnose and fix it. Could you please message us at support@elfsight.com and provide us with the link to the page InstaShow is installed to and with the access to your WordPress admin panel?

Regards,
Elfsight

Thanks, I’ve send an email. Pls handle with care because it’s for an important client. thank you :-)

Hi MyraD,

Our developers are looking into your report right now, don’t worry, we’ll be very careful!

Regards,
Elfsight

My feed don’t load. Not even in the app on the admin.

Hello peoplendata,

Thank you for using InstaShow! We’re very sorry to learn that it’s not working for you. Please, open a ticket at our Support Center at https://elfsight.ticksy.com and provide us with the link to the page you’ve installed InstaShow to and the access to your WordPress admin panel.We’ll be happy to help!

Regards,
Elfsight

Hi, I purchased the program but does not display all images. The first 100 images are displayed, the last 50 about no. It’s definitely a bug in the program, since even from your site (in the demo) gives me the same problem on my account.

Account on instagram : dinofattorini you can try, last photo there are not showed (you can try with your demo, i have same problem on my site)

Thank you!

Hi dinofattorini,

Thank you for using InstaShow! The behavior you’re reporting is not a bug, it’s the designed behavior. You see, the InstaShow WordPress plugin has restrictions on the number of Instagram images it can load and display. The default limit is 100 images from an account or hashtag, to keep up the plugin performance.

Increasing the image limit will change this restriction. Go to the plugin Preferences page, find the Media limit field in API Settings (Advanced) section, and specify the necessary value. However, remember that raising the limit of images will make the plugin load slower. We do not recommend to set the limit above 500.

We hope this helps!

Regards,
Elfsight

Hi, is there a way to make my feed randomise the order of pictures it shows?

Hi ghengis,

Thank you for using InstaShow! Unfortunately, our plugin doesn’t support this functionality. but we’ll consider it for our future updates! We’re very sorry for the inconvenience!

Regards,
Elfsight

Hi Elfsight

Not a problem thanks for the fast reply and it would be a great option to have in the future

Cheers

You’re welcome, ghengis! Let us know if you have any other questions!

Regards,
Elfsight

Hi. Great plugin. However, i have an issue that the image is cropped compare to the image on the Instagram. It´s the meny shown on top of page: http://walvet.se

Thank you :)

Hi geotectives,

Only non-square images are cropped, so that they could fit into a square frame. Unfortunately, this can’t be fixed right now, as our grid only supports square-shaped images.

Regards,
Elfsight

Ahhh… so that can´t be fixed in a CSS or other way?

geotectives,

Unfortunately, it can’t. I’m very sorry for the inconvenience!

Regards,
Elfsight

Hello,

Source by #hashtag is not working, also on your live demo. Are you aware of this bug?

Thank you.

Hello tberin,

Thank you for using InstaShow! The plugin works with hashtags as sources – http://joxi.ru/GrqKJLKSP59e2z , so this must be an issue with the hashtag you’re trying to use as the source. Please, message us at support@elfsight.com, and give us the hashtag you’re using. We’ll be happy to look into this for you!

Regards,
Elfsight

Hello, I´m just speeding up my site, and got suggestion to change the sizo from 320×320 to 150×150 , is there any chance to do it ? thanks

Hello Moraviani,

Thank you for using InstaShow!

Our plugin doesn’t optimize or resize the images, it displays them directly from Instagram. The only thing it does in this respect is choose the image size that best fits your website from the ones provided by Instagram.

Regards,
Elfsight

Hi there. Prepurchase question here. Can the user click “vote” in the website which i’ll be installing the plugin or this can only be done via Instagram website? And does it offer moderation based on hashtags?

Hi fairusd,

Thank you for your interest in our product.

Our plugin only displays the number of comments and likes. Unfortunately, it doesn’t allow to like a post or add a comment.

Concerning the moderation, there is a filter feature, which allows you to exclude undesired posts by usernames, other hashtags, post or location URL. So you can moderate your feed as you want.

Let us know if you have further questions.

Thank you,
Regards, Elfsight

is it possible to make the images as non square? it appears the images are getting cropped

Hello excelmicro,

Thank you for your interest in InstaShow! We can provide a solution for you that will make a non-square image fit into a square space without getting cropped, however, in this case there will be blanks either on the sides of the image, if it’s vertical, or at the top and bottom if it’s horizontal. If this is okay with you, you can contact the Support Team after you get the plugin, and they’ll be happy to implement this solution on your website.

Regards,
Elfsight

Can I choose which picture to show and not to?

Hello glamsalubrities,

Thank you for your interest in InstaShow! You can exclude the images you don’t want to have in your feed by a hashtag, username or an URL by using filter Except. You can try it out in our online demo at https://elfsight.com/instagram-feed-instashow/wordpress/#demo .

Regards,
Elfsight

afedele

afedele Purchased

I really love this plugin. Thanks so much for creating it. I’m wondering if you’ll consider writing code so that hashtags as comments will appear. Typically I hashtag my instagram posts as the first comment. They don’t seem to show up, though. Thanks again.

Hello afedele,

Thank you for using InstaShow and for your great feedback! :) Yes, unfortunately, our plugin doesn’t support the functionality you’re talking about, we’re very sorry for the inconvenience! We will consider implementing it in our future updates, thank you for pointing us this way.

Regards,
Elfsight

Hi,

1. Can i integrate your pluggin in my blog page with the others articles? 2. Do I need to pay more than the pluggin price if i use it only in one website, I ask that because i saw in your website an additional info in https://elfsight.com/instagram-feed-instashow/wordpress/#pricing?

I´m waiting your feedback. Thanks. Regards

Hi jdgranja,

Thank you for your interest in InstaShow! Yes, you can integrate the plugin with an existing webpage. After you configure the settings, you’ll get a shortcode that you’ll need to add to the page to a place that supports WordpPress shortcodes, and that’s it.

You can set up as many galleries as you like on one website, without paying any additional fees.

Regards,
Elfsight

Hi! I bought this plugin, but i have a problem. I set any combination of @username and #hashtag, but does not work. It works only with @username, so there are only image from @username and not from #hashtag. Why? Thanks!! Bye Francesca

Hi Francesca,

Thank you for using InstaShow! Could you please open a ticket at https://elfsight.ticksy.com and provide us with the link to the page you’ve installed the plugin to, and the combination of usernames and hashtags that you’ve set as the source? Our development team will be happy to look into it for you!

Regards,
Elfsight

​Hi,

I’m looking for a way to have 1 image shown with his feed of comments and likes on the right. Is it possible?

Regards

Hi lijecreative,

Thank you for using InstaShow! You can feature a single image in the feed by setting its Instagram URL as the source.

Unfortunately, our plugin doesn’t support displaying comments and likes in the way you require. They will be displayed on the right only when you open the popup window. We’re very sorry for the inconvenience!

Regards,
Elfsight

Alright. This could be added to the “to do” or not?

lijecreative,

I will forward your feature request to the development team, by all means, and they’ll see if this is something we can do, and when.

Regards,
Elfsight

SeaPro

SeaPro Purchased

Greetings. Can I insert this into a wordpress theme template using php? If so, is there documentation? Thanks

Greetings SeaPro,

Thank you for using InstaShow! Yes, you can insert InstaShow shortcode into a theme template. Here’s a short article that might help you - https://elfsight.com/help/what-are-wordpress-shortcodes-and-how-do-i-use-them/ .

Regards,
Elfsight

Hello,

How to make full page, so the instashow cover all the page. I read some comments and followed, but it shows a scrolling bar and have space on top and bellow.

Regards,

Hello hodia_zacharia,

Thank you for using InstaShow! Our Support Team will be happy to advise you, however, we need to take a look at your website first. Could you please open a ticket at our Support Center at https://elfsight.ticksy.com and provide us with the direct link to the page you’ve installed the plugin to, and with access to your WordPress admin panel?

Regards,
Elfsight

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