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hello, short question,i need plugin again for another homepage. on mobile its so, thats anly 1 picture is shown and the other only can be seen, if i click “load more” is there andy setting, thats shows 4 oder 5 pictures on mobile view and not only one?
Thank you for using Elfsight Instagram Feed!
To display this kind of grid on mobile, you need to set the Mobile Optimization option. It’s located on Layout tab of your plugin’s settings, Columns and Rows section – http://joxi.ru/l2Zk6Vkt8bgNoA . You can set the required number of columns and rows to display on mobile. Please, keep in mind that you can set up several different grids for one and the same gallery, to display on different mobile devices.
The number of posts to display isn’t working for numbers bigger than 12. Works when I go lower than 12. just not higher.
I’ve no error message front or backend and this issues is on a couple of different websites I’ve tried.
Please, accept our apologies for this issue!
The point is that Instagram is now making a lot of changes on its side, and it affects all the plugins that work with it. Our developers are right now finishing an update that will allow InstaShow to work with all these changes. It will be available for download on CodeCanyon by the end of the day today, or tomorrow at the latest.
Thank you for your patience and understanding!
Great, appreciate it.
Plugin is not pulling new posts even after 1 hour.
The feed is still not working even with that 3.3 update. 1 or 2 images load of a 6×2 grid on Chrome and Safari .
We’re very sorry to know that the issues still persist. Please, clear your browser’s cache or check the feed in incognito mode, and if the issues are still there, message us at email@example.com and provide us with the direct link to the page with the plugin. We’ll be happy to check it for you.
Hi there, is there a limit of posts /images you can show currently? Whatever id o i cant get past 16 post/images to show. I just bought the plugin.
This appears to be an issue we’ll be happy to fix for you. Please, message us at firstname.lastname@example.org and provide us with temporary access to your WordPress admin panel. We’ll be happy to help!
I’m just purchased the plugin and I can’t get it past 12 posts, I understand that Instagram is changing their source code so this may mess up your plugin. Could you advise if this is the cause of it and if there is a fix?
Thank you for choosing Elfsight Instagram Feed!
You’re absolutely right in thinking that this behavior is caused by the Instagram-side changes. However, we do have a solution for this, and it’s going to be released soon in an update. In the meantime, we’ll be happy to implement it for you.
Please, message us at email@example.com and provide us with the link to your website and with temporary access to your WordPress admin panel. We’ll be happy to help!
Thank you for your reply, I have sent the details via the support ticket.
Thank you, Tom!
And we believe we’ve already fixed it for you!
I just updated my plugin and had some issues. I deleted the plugin completely and re-uploaded the latest update 3.3 and it works great. I am having the same issues as UnknownAXHF above where even when I set the posts to 30 it is only showing 12.
Please, accept our apologies for this issue! We already have a solution for it, and it’s going to be released soon in an update. In the meantime, we’ll be happy to implement it for you.
Hey guys your latest update and “fix” to the post count did not work. 12 is still the max
....and yes i cleared my browser cache. Checked it on a completely new network even.
Thank you for using Elfsight Instagram feed!
We’re very sorry to know that the issues still persist on your site after the update. However, we believe we have the solution for you. Please, message us at firstname.lastname@example.org and provide us with temporary access to your WordPress admin panel. We’ll be happy to implement it.
Hi, our instagram widget not showing the image and just check that required the plugin version 3.0 but no update option from wordpress plugin page yet. How to get latest version?
Thank you for using InstaShow!
For all versions prior to version 3.0 you need to update the plugin automaticallty. Here’s an article that will explain how to do it – https://elfsight.com/blog/2017/12/elfsight-instagram-feed-3-0-awesome-update-2017/ Please, update your plugin to the most current version 3.0.0.
HI there We are having an issue where some posts don’t load and leaves gaps – it seem that is video related.
Please, message us at email@example.com and provide us with temporary access to your WordPress admin panel. We’ll be happy to help!
On this page the photos of Instagram do not appear all (only 5):
Today we’re going to release an update with the fix for this issue. It’s going to be available for download by the end of the day today. Please, update the plugin, it should help.
Hello, i put one more picture on Instagram and continues without updating:
Thanks to solve!
Great job Thanks
That was probably the cache that our plugin uses. It might take up to three hours for a new post to make it to your feed.
Is it possible to use for example Loco Translate for plugin translation? Some words have not been translated quite correct and it seems take quite a long time to get upgrades.
It’s OK if you use Instagram translations but still I hope that there could be possibility to use “customized” translations.
This comment is currently being reviewed.
“Services not available now” error dispaly please Reply ASAP
I have sent mail in firstname.lastname@example.org for my website detail please fixed ASAP.
Our developers will take a look into the issue as soon as possible. In the meantime, please, make sure that you’re using version 3.4.0, it might fix the issue for you.
Hello, after applying the latest update my filter exclusions seem to have stopped working.
By the latest update do you mean version 3.4.0? If you do, please, message us at email@example.com and provide us with the direct link to the page with the plugin. We’ll be happy to check this for you.
Is this the latest version?
You have the latest version
Last checked on april 19, 2018 at 7:49 f m
The latest version is currently 3.4.0. Please, keep in mind that with all the versions prior to version 3.0 you need to update manually. Here’s an article that will explain this in greater detail – https://elfsight.com/blog/2017/12/elfsight-instagram-feed-3-0-awesome-update-2017/
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