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I just purchased this plugin, but I am unable to exclude multiple Instagram user accounts from the feed I create. Unable to exclude multiple hashtags also. How can this be fixed? I have an open ticket with your support already from Friday, but have not heard anything back.
Please, accept our apologies for the delay in replying! I have replied to you in the ticket you’ve opened, and am now waiting for your reply.
Hello! I’m looking to integrate a plugin that will generate an Instagram grid utilizing a hashtag — BUT, I need to know if there is a moderator interface on the backend to approve hashtagged posts before they are displayed on the grid. Is that possible with this plugin? Thank you!
Thank you for your interest in our plugin! Unfortunately, we don’t have the moderator functionality. You can exclude certain usernames or hashtags or URLs from your feed, but you can’t premoderate it. We’re very sorry for this inconvenience, and we hope that you’ll find the solution you’re looking for!
I’ve installed this plugin, all good except for the text feed, there is no paragraph so it looks ugly.
How to make so the instagram feed have paragraph? For more cleary please take a look this picture :
Thank you for using InstaShow and for your great feedback! Unfortunately, right now our plugin doesn’t support the functionality that you require. We realize that it would make the popup text look so much tidier, and we plan to implement paragraphs in our future updates, however, we don’t have a specific date yet. I’m very sorry for this inconvenience!
Thanks for your reply, I will wait for the update. I hope the feature can be realized not to long.
We’ll do our best to be quick about it!
Gotta say i love your plugin it breaths fresh air into the dull normal instagram feeds that you see. great work.
I was just wondering if you would or could consider implement this feature into your plugin in a future update?
To save me explaining it here is a video: https://youtu.be/n4agy1OAqJQ
Having a place were we can add related products to show in the popup window would be great. and also to set all images to B&W until hover.
i know this has been done on the dc site but im 99.9% sure its custom code and not a plugin.
Although i’m sure its not easy to do it does look very good and is a fantastic idea for shop owners like myself to boost product sales and a great addition to you plugin.
Any Feedback or thoughts on this would be greatly appreciated.
Thank you for using InstaShow! As concerns setting the images to B&W, we can help you do it. Please, send us a message at firstname.lastname@example.org, and we’ll be happy to help you!
As for the functionality in your video, we realize that it’s going to be very cool and convenient to have it. Right now we’re considering implementing it in our future updates, however, it’s a lot of work, and we can’t give any specific date yet.
Thanks for the swift reply i really appreciate it.
My support has run out though so would it still be possible to email you about helping me with the black and white option?
Thats great news and i understand this is not a easy task to do so i will keep an eye out on future updates
Thank you for your understanding!
Hi I want to buy your plugin but I have one question: Do I need to setup instagram API to makes this plugins works? Or just put the instagram url?
Thank you for your interest in InstaShow! You don’t need to set up an Instagram API. To get the plugin to collect images, you only have to set the source, or several sources, by pasting it into the Source field. You can use hashtags, usernames, URLs and locations as the sources of your feed. We hope this helps!
Can I hide usernames who like photos? We liked just to show count of likes for each image.
Thank you for your interest in InstaShow! Yes, you can uncheck the option Comments in Popup Info of the Info tab, and popup will only display the number of likes, but not the usernames or the comments. You can check out this option in our demo at https://elfsight.com/instagram-feed-instashow/wordpress/#demo .
Plugin is not working! I need this fixed asap please
InstaShow is showing: Please set option “source”. See details in docs.
Thank you for using InstaShow! We have replied to your email message, awaiting your reply.
Thanks for the help
Unfortunately, that message has just come back as undelivered mail. Please, send us an email at email@example.com or open a ticket at https://elfsight.ticksy.com/ and provide us with the direct link to the page you’ve installed InstaShow to, and the access to your WordPress admin panel. Our development team will be happy to fix this for you!
Hello, I would like to show the username as gallery info, when you hover over the images in the stream. Is there a way to achieve this? many thanks in advance!
Thank you for using InstaShow! Unfortunately, our plugin doesn’t support this functionality at the moment, but we’ll consider it for our future updates! We’re very sorry for this inconvenience!
Ok thank you, it would be a great feature for those who would like to include other user’s pics in a stream. In Germany its important that a user directly sees that a pic comes from another user and not from the website owner.
Thanks for suggesting this idea, Wooopy! Let us know if you have any other questions.
Hi! I thinking about buying the plugin, but in the demo page was not able to understand how to make the plugin show all photos from instagram. It shows a certain amount and no more. Although set “0” to show all posts. What am I doing wrong and how show all pictures? Video of the problem http://radikal.ru/video/THgJXtmlJ6o
Thank you for your interest in InstaShow! Here’s an article that will answer your question – https://elfsight.com/help/instagram-feed-doesnt-show-images-instashow-wordpress-plugin/ . We hope it helps!
Thanks for the quick reply! This option is available in settings after installing the plugin, right?
Yes, it is available in the plugin admin panel.
I saw that a year ago, you said you were looking to update this plugin with a Widget?
Has this been updated with a widget yet? Or do we still need to add a filter to our functions.php?
Thank you for your interest in InstaShow! Your question came at just the right moment This functionality is included in our next update, that is coming out shortly!
One more question, if you were to add the widget support in the next update, can you use this plugin twice in one page? So one on the page itself and one on the footer widgets/sidebars?
When we use multiple sources, can we order them by date? At the moment it seems to order them by source, could be wrong….?
Thank you for your interest in InstaShow!
Actually, the sorting should be by date, even with multiple sources. If it’s not working this way for you, we need to find out what the matter is. Could you please provide us with the sources you’re using?
Is it any php 7 issue with plugin? It no longer works after updating server to php7. Just loading.
Thank you for using InstaShow! We’ll be happy to help you fix this! Please, open a ticket at our Support Center at https://elfsight.ticksy.com, and provide us with the FTP access to your website, and the access to your WordPress admin panel.
I hope your support is quicker than your ability to answer presales questions?
Thank you for your interest in InstaShow! Please, accept our apologies for the delay in replying!
1) When in mobile mode I’ve added a breakpoint so that we only show 1 column. Is it possible to have a space (gap) between the items top and bottom but not on the sides? This will make it a better viewing experience I feel.
2) We seem to have to load the page twice before the instashow grid shows. This happens on Chrome, Edge, IE, and Samsung Mobile browsers. Page is http://resortstyle.net/social-gallery/
Hi, is it possible to style specific images in the gallery individually? I would like to add “batches” to images with a specific id and found that there is something like “data-is-media-id=”9174838660665599995_3556785962” but I dont know how to call this in css….?
Hello, we love the plugin but are having an issue with it loading correctly. After a day or two the feed simply stops loading and the widget gives a white background with the loading icon, but nothing loads. I can delete the plugin and reinstall and it works again for another day or two then stops.
You can see this here at jacobmartin.me, appreciate the help!
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