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Thank you for using InstaShow! Could you please open a ticket at our Support Center at https://elfsight.ticksy.com and provide us with the link to your website and the access to your WordPress admin panel? We’ll be happy to help you fix this!
For me, I do not upload the photos any more, neither in my panel nor in the plugin site.
What can it be?
Thank you for using InstaShow! Could you please open a ticket at our Support Center at https://elfsight.ticksy.com and provide us with the link to your website and the access to your WordPress admin panel? Our team will be happy to look into this for you.
Looks exactly what I need for a couple of websites… following this.. maybe purchase soon.
Thank you for your interest in InstaShow! We’ll be happy to welcome you to the community! If you have any questions, you’re welcome to ask at any time!
When using the plugin with a shortcode the gallery has white space above and below the gallery leaving me unable to place the gallery flush with other elements. Can you provide me with css to change this? Thanks!
Through using the visual composer i was able to remove the space from below the insta feed (still has white space on bottom when using shortcode). But the empty space above the instafeed is still present.
Thank you for choosing our plugin.
Please open a ticket in our Support Center at https://elfsight.ticksy.com/ Our support team will be happy to provide you with the needed CSS code. Expect a response on your ticket during our working hours (10am-7pm CET Monday-Friday).
Have a great weekend!
Hello! I’m wondering if it’s possible to have the left and right arrows scroll a single post at a time, rather than the entire set of posts? So when you click an arrow, the posts would move one post at a time. I’m also wondering if it’s possible to show the hover content below the images (instead of on hover). Thanks for any help you can give!
Thank you for choosing our product.
Unfortunately, there is no such features at the moment. However, we have these features on our road-map for future updates, although the timeline on it is yet unclear.
Let us know if you have further questions.
Love this plugin, but do you have a plugin, for general gallery items.
So it displays image on left, and the image title and image description on the right
similar to Instagram one, but uses image title and desc instead of the comments and instagram handles.
Been looking for days, and cannot find one
Thank you for your feedback. We’re glad that you like our Instagram Feed.
Unfortunately, we offer only Instagram and YouTube galleries at the moment. Probably we’ll develop general gallery in future
We wish you to find the plugin you are looking for.
Really like your plugin. Very nice in almost every way it works.
Two pre-sales question that I wanted to ask:
1 – Is there a keyword search? so for example if I want to see all feeds related to “mountains” my users can search that and only see posts containing that keyword.
2 – Can the description (on popup at least) follow same formatting as the original instagram post? right now all the text is crammed into one paragraph.
Looking forward to your response.
Thanks a lot for your feedback. We’re glad that you like our plugin.
1) You can display images by Instagram usernames, hashtags, locations and specific images by their URLs. And you can combine these types of sources like you want.
Unfortunately, there is feature to search images by keyword inside the feed.
2) The description can be displayed only this way at the moment. However, we’ll consider the possibility of implementing this feature for future updates.
Can you please serve scaled images? I get a bad rating on pingdom because the plugin doesn’s serve scaled images.
Thank you for using InstaShow! Our plugin doesn’t process the images in any way, it just gets them from Instagram as they are, and displays them on your website. I’m very sorry for the inconvenience!
Getting notice that InstaShow fails PHP 7.0 requirements. Is this accurate and will I have a problem upgrading to 7.0?
Thank you for using InstaShow! Unfortunately, this mistake comes up during testing. We don’t know as yet why it does, but our developers are looking into it. The plugin is totally compatible with PHP 7.0 requirements, so you can go ahead and upgrade, you shouldn’t have any problems with it. However, if anything does come up, you’re welcome to contact us, and we’ll be happy to help!
Hi, is it possible to exclude feed posted before a specific day? THX
Thank you for your interest in InstaShow!
Unfortunately, our plugin doesn’t support this kind of functionality. I’m very sorry for the inconvenience!
Hello. Is it possible to lazy load images? There are many images so it takes 10 seconds for anything to appear. Thanks.
Thank you for using InstaShow! Unfortunately, we don’t have the lazy load functionality right now, I’m very sorry for the inconvenience! We have plans to implement it, but we can’t give you a specific date yet. Our plugin uses cache, though, so when the cache has cleared, it might take longer than usual for the plugin to load. Perhaps you’ve got the longer wait at a moment like this.
When using your demo, there appears to be a bug when using the filter.
In this example I used the account @chefgood and filter #vegetarian
It only retrieved one image however, despite the fact the account has a multitude of posts with that hashtag. Why did it only retrieve one image?
Thank you for your interest in InstaShow! The behavior you’re reporting is not actually a bug, it is related to the limit of the number of images. Here’s an article from our Help Center that will explain this – https://elfsight.com/help/instagram-feed-doesnt-show-images-instashow-wordpress-plugin/ . I hope this helps!
hi, I would like to know if I will receive updates in my WordPress update manager even when support expires. I don´t want to have to manually update the plugin. Thanks,
Thank you for your interest in InstaShow! Yes, you will be able to update the plugin from your WordPress admin panel even after support expires.
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