Elfsight

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469 comments found.

Wooopy

Wooopy Purchased

Hello, I’ve purchased your plugin yesterday and I really like it. But I have the Screets Chat plugin installed and there seems to be a conflict with your plugin. When Screets Chat is enabled, Instashow doesnt show up. As soon as I disable Screets Chat, Instashow works fine. Any ideas how to solve this issue? Many thanks in advance!

Wooopy

Wooopy Purchased

Hmm…now I have Screets Chat disabled and anyway, Instashow doesnt show up at all….:/

Hello Wooopy,

Thank you for choosing our plugin. We’re glad that you like it.

Please open a ticket in our support center at https://elfsight.ticksy.com , provide us with a link to your website and our support team will try to help you.

Thank you,
Regards, Elfsight

Hi, I have a question about your plugin, is there a way that i can add a private user in the feed ? my website is for members only, and i have a private account that i want to display for them

Hi nonoch,

Thank you for your interest in InstaShow! Regretfully, our plugin doesn’t work with private accounts due to certain Instagram API restrictions. We’re very sorry about that, and we hope you’ll find the solution you need!

Regards,
Elfsight

It looks great, I just bought and downloaded it. I’m not a developer but I expected it to be easier to install. I used to have some free galleries (www.instush.com) in my website, which was very easy to manage. But InstaShow looks much more difficult to install. Please, can anyone help me?

Hello kevinzung,

Thank you for choosing InstaShow! Here’s an installation tutorial for you: https://elfsight.com/blog/2016/09/how-to-add-instagram-feed-to-wordpress-website We hope it helps!

Regards,
Elfsight

The point is my “Plugins” page (on my WordPress.com admin panel) doesn’t have the button “Upload Plugin”. Do you know why? Thanks!

Hello kevinzung,

Please, clear your browser cache, and check the button once again. If that doesn’t help, please, open a ticket at our Support Center at https://elfsight.ticksy.com and provide us with the link to your website and access to your WordPress admin panel. Our development team will be happy to help you!

Regards,
Elfsight

I purchased the plugin yesterday, everything worked great and we kept working on the site, we finished, plugin still worked. Now I woke up and checked the site and the plugin just hangs on the loader. I went into the settings panel for the plugin and the style demo just kept trying to load. Something’s not retrieving the images from instagram. Is this a server issue on someone’s part? Is there anything I can do?

Hello skipperpk,

Thank you for using our plugin! Please, open a ticket at our Support Center at https://elfsight.ticksy.com , provide us with a link to your website and the access to your WordPress admin panel, and our support team will be happy to help you!

Regards,
Elfsight

My server detects malware in the plugin.

SiteLock-PHP-BACKDOOR-GENERIC-md5-atjm.UNOFFICIAL

any solution?

Hello surajratnashakya,

Thank you for using InstaShow! Unfortunately, some antivuris software might treat certain parts of the plugin as a virus due to the minified code, however, you don’t have to worry, as our plugins don’t contain malware. You need to contact your hosting support and ask them to add an exception for our plugin to the antivirus.

Regards,
Elfsight

Hi, pre-sale question.

If I put my add to cart shopify link on the IG photo description, can I make it clickable on Instashow?

Thanks, cranko

Hi cranko,

Thank you for your interest in InstaShow! Any clickable link in the Instagram image description will also be clickable on InstaShow. However, you might want to check out the Shopify version of InstaShow that was developed specifically for that platform. You will find it on Shopify Apps center.

Regards,
Elfsight

I have an issue with “Limit posts”’, i’m not able to fetch all my instagram posts with 0 as limit posts or 100 same result

Hello thebuzzbug1,

Thank you for using InstaShow! Please, open a ticket at our Support Center at https://elfsight.ticksy.com , provide us with a link to your website and the access to your WordPress admin panel, and our support team will be happy to fix this for you!

Regards,
Elfsight

Hi, I wanted to buy both your Insta and Youtube plugin for WP, thought i had put them in the shopping cart but I bought the Insta twice and not the Youtube one… Can I get a refund for this 1 extra Insta item?

I don’t mind exchanging the 2nd item against the Youtube plugin I initially wanted to buy, but I don’t know if its possible and if I would be notified for any update etc…

Hi Alexis_delhi,

Thank you for choosing our products! Please, send us a message at support@elfsight.com, and we’ll tell you how to proceed in this situation.

Regards,
Elfsight

Is it possible to display photos from @username without javascript, otherwise it’s no possible to use WP caching of content

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