154 comments found.
The Instagram page is: https://www.instagram.com/trabeckconstruction/
thank you.
Hello.
Please set “Pictures display mode”=”Downloaded locally” in the InGallery settings.
Hi, I don’t see ‘settings’. In wordpress Dashboard, I see ‘InGallery’ with no dropdown options. When clicked, I see ‘Albums’, ‘Layout’, ‘Display’, and ‘Colors’. I also don’t see ‘Pictures display mode’. Under ‘Display’, I see ‘Display Mode’ but my only options under that are ‘show in popup window’ or ‘link to Instagram’; both give the same results.
Please go to the InGallery. When you will see the list of your galleries, there is a button “Seetings” at the upper right corner.
Presale question, can I use this plugin with Elementor? If yes, any issues with elementor? Thanks
Hello. Yes. When you create a feed/gallery in the InGallery, you will find it’s shortcode which you can paste in your post.
Hi, the page keeps loading missing the images. I have changed the cashed LIMIT ITEMS to 0 still doesn’t show and I put it back same thing. I have delete the plugin to got to the setting plugin page but it doesn’t show anymore. cloud you please tell me how to get to the plugin setting maybe because I have changed something during he activation.
Hello.
Please provide admin access to your website through this email form: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
I have message you the info. Thank you
Done.
Could you please tell me what was the issue?
I’ve sent you an email when I finished with your website. Please check also the SPAM folder for it.
Hello,
i bought your plugin few days ago, but notice now that some images are not loading see screenshot: https://i.postimg.cc/g2MTzb9G/screenshot-img.jpg
even if i refresh the pages and try different browser, still not loading,
can you please check
URL: https://stablesprovedore.sharpnetdesign.com/
Thank You
Hello.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
hey, I just purchased your plugin hoping it would work easily but whenever I put in a handle and the preview refreshes, the box is blank white white a blue image not found icon showing. if you scroll to the very bottom, you’ll see the left box is not working. can you help please?
purchase code: 0511a6fb-66b2-492a-9666-4a5852c72a69
Hello.
Please delete the purchase code from your comment.
And please provide the URL of the page where I can see the issue. If you don’t want it to be public, please use the email form on this page: https://codecanyon.net/user/maxiolab
Hi, can you please confirm that you will continue supporting your plugin in the future? I see your last update was on 4 October 2021? I want to buy your plugin for a client, but I worry about stop update it in the future. Thank you in advance for considering replying to my message. Best Regards
Hello.
Yes, I will continue supporting the plugin.
Hello,
I am having difficulty getting your plugin to work. I am getting the following error:
Unfortunately, an error occurred Instagram user verification lock. Instagram has limited your website’s server.
Please help. Thanks!
Hello.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
I sent an email using the form 3 days ago and have not heard back. I need this working asap. Thank you.
Hello.
Please check your SPAM box for my reply. I’ve replied to you the same day.
—-—-—--
Tried to log-in – nothing. Just redirects bank to the login form without any message.
I apologize – you are correct that it was in my spam folder.
I’m not sure why it would redirect you… please try this link and let me know if it still won’t let you in.
https://meesseman.net/wingplace/wp-admin/Yes, it works now.
I can see that you are running v1.72, but the latest version is 1.73
Please update the plugin to the latest version and check if it works.
Or send me the FTP access so I can update the plugin and test.
The version I download from Envato is 1.72, so I am emailing you FTP access. Thank you.
Sent you an email again. Seems like it’s in the SPAM folder again.
The FTP access that you provided leads to an empty folder.
My apologies, I set it up wrong. Sending you new credentials via email.
Updated.
Now it works fine.
Amazing, thank you so much!
I’m getting this error:
Unfortunately, an error occurred API error: {code \”CUsnzgRtWWx\” not found.”}
Hello.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
I get this text when creating a gallery Unfortunately, an error occurred API error: {code HTTP response received”}
Hello. Please just refresh the page so the gallery may continue loading.
previous support sent – now works. was intagram – they turned it back on. fingers crossed – cheers
Hello.
If you will have further questions, please don’t hesitate to ask.
Hi, I just installed the plugin and unfortunately the hashtag function does not work. Can your team check on this please as this feature is crucial to me. Thanks!
Hello.
How exactly the hashtag function does not work?
The plugin wasn’t able to display the hashtag that i have input. This is the error that i am seeing.
Error Message: Unfortunately, an error occurred API error: {code \”Casa5W3OES0\” not found.”}
Please send admin access to your website through the email form https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Hello Maxiolab, I just purchased your plugin to display instagram feed on a WordPress website. Can you tell me where I can find a tutorial or a piece of information regarding the setup of your plugin? Thank you
Hello.
You can find the documentation inside the downloaded archive, along with the installation package.
Hello,
Filtering does not work, whenever I place a ”#example” in the “only” filter, I get the following error:
Unfortunately, an error occurred Instagram user verification lock. Instagram has limited your website’s server.
Support would be appreciated, thank you.
Hello.
Replied to you by email.
Hello, thanks for the great plugin. Loving the GDPR compatible feature to show posts locally.. One more thing regarding GDPR: How can I disable loading Google fonts? I have changed the used font to my custom local font using CSS but I think the plugin still loads data from Google.
Hello.
Thanks for kind words.
You can disable the load of the Google font in the InGallery settings by turning OFF the option “Load Google Font”.
Hi again, I did that already and it was still loading Google fonts, “Open Sans” in particular. Anyway, I checked my source code again and I dont see any Open Sans anymore. Thanks again and have a nice new year 
Seems like you’ve had a cache that is already refreshed. Have a nice new year you too!
I just bought and install it on a website and I keep getting the same error even thought I’m putting the username or even hashtag and still keep showing same error ” Unfortunately, an error occurred Every album must have at least one source” and I cant load or save anything.
Can you please help?
Ok I fixed that, now is showing the content but now the only issue I’m getting is when I select popup option, picture looks fine but the videos I only get three dots and not video showing, can you help?
Hello. Please provide the URL of the page where I can see the issue.
Can’t find the InGallery on the page you provided.
Hello, I have you gallery on my website in four sections. 3 of 4 works fine, but one of galleries showing this error message “Instagram user verification lock. Instagram has limited your website’s server.” What can I do now? I have latest version. I tried to change max limit from 100 to 30 but nothing changed. Thank you
Hello.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Hello, I keep getting this error when I apply filters : “Unfortunately, an error occurred Instagram user verification lock. Instagram has limited your website’s server.” The reason I chose this app was to hide some posts and now I can’t do that. PS: I’m using a business account
Hello. What InGallery version do you use?
Hello, 1.71 version installed.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
I updated to version 1.71 to 1.72 and the problem was fixed. Thank you for your support.
Glad that it’s ok now.
Have a good time!
Hello, I can’t install, can you help me please?
Hello.
Sure. Inside the downloaded archive you will find the step-by-step documentation along with the installation package.
Hi, thanks a lot for your amazing plugin.
Listen, the today update is marked on your end as version 1.64. I have updated on my end and I see on the WP admin marked as version 1.69. So, which is the last one?
And about your improvement load speed, I just want to tell you that every time I see the page where I have running your script, it seems it downloads the images every time.
Have you never thought to add a cache function? Thanks a lot for your interesting project. Thanks.
Hello.
Thanks for kind words!
The latest is 1.69 (I just needed to update the changelog).
The are several cache mechanisms integrated into the plugin. Please provide the URL of the questioned page so I can check what’s wrong.
Hello developer, thanks a lot. Let me to monitoring a couple of days more, it seems the plugin do the cache. Let me some more time. Thank you for your support. Great product!
Hello.
Take your time.
Don’t worry, if something is wrong – I will fix it.
Hi Developer, After a check, it seems that some delays are present when probably cache lifetime is expired. Opening the same page on the second mac show the images in realtime
I checked where the script stores the images and I found it in: /ingallery/picture_cache/thumbnail_2648261664145551354.jpg
Than I founded on /ingallery/cache/ on august 23, 24 some: <?php die(”:)”);?>s:78:”Instagram user verification lock. Instagram has limited your website’s server.”;
And then I set LIMIT ITEMS: 8 CACHE LIFETIME: 259200
Just to avoid too many calls to the Instagram server.
LAST: I see you released a new update yesterday marked as Version 1.69 (22.08.2021) - Slick library small fixes
I have already installed version 1.69 different days ago on my end. Do I need to download this last update to use the “Slick library small fixes”?
Thanks a lot for your time and script.
Hello.
The latest version for now is 1.70. You need to update the plugin whenever there is a later version.
Ok, thanks a lot!
Hello, I have a pre sale question: your script works for any users? I mean can I show different users feed on my website or I can show only my feed? Thanks.
Hello. You can show any public account feed on your website with InGallery.
Hi thanks. Please clear me: can I do it without to login on their IG account or token or something like that?
Yes. No logins, no tokens.
Thanks. I bought a copy.
Hello guys, a question: I set limit items to 16, so the script will show the last sixteen images per album, correct? I see that cache lifetime is set to 36000.
What about the feed update? The script has an internal cron function? I mean the album update itself automatically? Thanks for your script!
One more: I see that on the post where there are more than 1 pic, the script doesn’t works. I mean it not show any images.
The plugin updates its cache automatically – don’t worry about it.
Yes, the items limit in the album settings limits the items in the current album.
Please provide the URL of the page where I can see the issue. And please add the description of what should I look for.
Hi, thanks a lot for your support. tell me, do you have a private email?
You can send private message through the email form on this page: https://codecanyon.net/user/maxiolab