132 comments found.
Hi, does this support alt tags?
Hello. What are alt tags?
Sorry alt text on the images
No, there is no alt text on the images.
any plans to implement this so that it is accessible?
The photos descriptions may be too long for the alt text and there is no short title/description to use as the alt text.
Videos no longer displaying? just shows loading? Is there a fix for this?
Hello. The videos are displaying fine. What version of InGallery do you use? Please provide the URL of the page where I can see the issue.
Hello,
On our website the insta feed is not loading. Not sure what was wrong. Can you please take a look?
https://careers.heb.comHello. I don’t see the InGallery on the page you provided: https://careers.heb.com
What version of InGallery do you use?
Thanks for replying. We use the Ingallery plugin in the page: https://careers.heb.com/about-h-e-b/. Using plugin version 1.63.
Seeing this issue: Instagram user verification lock. Instagram has limited your website’s server.
Please send admin access to your website via the form on this page: https://codecanyon.net/user/maxiolab I will check what’s wrong.
Hi guys, this plug-in usually works fine but at the moment it’s just showing dots and no pictures?
Hello. This was a temporary Instagram issue with their CDN servers. It will be back to normal within few days.
Hi, since the latest update a lot of my galleries just show as broken images, I’ve cleared all my caches, how can I fix this, it was literally fine one minute before I updated 
Hello. This is an Instagram issue. We have issued a patch for this issue. Please update the InGallery to the latest version (1.65) and set “Pictures display mode” = “Downloaded locally” in the InGallery settings.
HI, I have same problem as eldritchgreene, I see just broken images. You answered to update to latest version (1.65) and set “Pictures display mode” = “Downloaded locally” in the InGallery settings. But I haven’t got this option in plugin. I checked all tabs 3 times and there is only in display tab “DISPLAY MODE” – Show in popup, link to instagram. I have latest version 1.65. Can you check it? Thank you.
Hello. This option is in the “Settings” of the plugin. When you see the list of your galleries, there is a button “Settings” at the right hand upper corner.
I found it, changed it, but still same problem. I also tried to update to 1.66.
Please send the admin access to your website through the email form in this page: https://codecanyon.net/user/maxiolab I will check what’s wrong.
Hi Hope you are doing well!
Some months ago i have purchased the plugin of ingallery for wordpress. No doubt in the demo everything was fine and as i installed in website there also work well.
But then i start getting issues. Photos will not load and no photo icon start showing their. sometimes it show the error of api 503 body not found and many similar errors.
Even i have downloaded and installed the latest version to my wordpress but the problem persist same.
For your better help i am sharing the link of my website https://www.tischlerei-roloff.de/ here at home page i have set the plugin in wordpress site using elementor. but the problem you can see yourself in the website.
Please try to rectify the issue as i am getting much trouble.
Waiting for your quick response!
Thanks
Hello. I see that it works fine. Please describe more in detail what issue do you have.
Hello It seems that the images are not updated. Is there a problem? Thanks Greetings.
Hello. Please update the plugin to the latest version (1.66).
It is updated to 1.66, but it does not update the images.
Please provide a link to the page where I can see the issue. If you don’t want it to be public, send via the email form on this page: https://codecanyon.net/user/maxiolab
buon giorno, alcune in alcune pagine del mio sito non appare il feed di instagram. Sull’home page funziona, nelle altre pagine no.
https://www.onetoo.it/ – ok in questa e in altre pagine non funziona: https://www.onetoo.it/prodotto/t-shirt-bambina-o-ragazza-o-danza-classica/messaggio: Unfortunately, an error occurred Instagram user verification lock. Instagram has limited your website’s server.
Grazie se mi puoi aiutare. ps:il plugin è aggiornato
Hello. Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
I haven’t even had the plugin download any images, it never happened. I get the error API error: {code HTTP response received”}
https://campingsask.com/directory-saskatchewan/listing/good-spirit-lake-provincial-park/ And here: https://campingsask.com/directory-saskatchewan/listing/pike-lake/Hello. Now it works fine.
thanks.
I’m having some issues with the plugin. What should be the pictures display mode in settings? Directly from Instagram does not load any photos only likes and descriptions. When I select download locally, the feed doesn’t update? I waited about 18 hours and nothing I uploaded yesterday has showed up on the feed? Version 1.66
Hello. “Download locally” – does not affect data refresh rate. Due to the latest Instagram changes the data refresh rate is not stable.
How often does the feed updated with download locally is selected? When this option is selected there are few other issues. Videos don’t load. Not in any meaningful amount of time. I waited for a min or two. But nothing. Also navigation errors on desktop version are tiny. Not the size they are in the demo. On the mobile site navigation arrows in albums overlap with arrows to next post. There is no way to look at the albums.
Usually the feed data is updated once per day regardless the pictures display mode.
About the videos – today I will upload an update which will load the videos.
Hey sorry to bother you again. But we are just waiting on updates so we can go live? Any updated on video fix and arrow size? I don’t see there are any new updates since April. Thank you.
Hello. Sorry for the delay. The plugin is uploaded – you should receive an email notification when it is available for download (if you have checked the notification checkbox).
I cant’ remember if I did or not. How long does it usually take for Envato to post updates once they are submitted? I’m looking at last update date and your list of updates but it hasn’t been updated yet. Still shows April 29th. BY THE WAY I appreciate you replying to these.
Usually it takes minutes for Envato to post update. But seems like they have changed something and now they are reviewing the updates.
Do you think something is wrong by now? It’s been a week and it’s still not updated? Can it be that Envato is taking so long to publish the submission?
I am sorry for the delay, but it’s not depends on me. I have uploaded the update a week ago, but the Codecanyon still didn’t published it.
If you would send me the admin access to your website with access to the plugin editor, or FTP access – I would update the plugin on your website.
You can send the access credentials through the email form on this page: https://codecanyon.net/user/maxiolab
HI, the plugin doesn’t work on my website, www.puigdoria.com/joyas I have another license on another website and it doesn’t work, what happens? the version is the latest downloadable (1.66)
Hello. Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab I will check what’s wrong.