202 comments found.
For some reason I can get the text to show up but not the image. It just keeps loading. I have tried all the settings and I’m having no luck.
Hello.
Please send the URL of the page where I can see the issue through the email form on this page: https://codecanyon.net/user/maxiolab
Hello, Is there an option so it is more mobile friendly? Right now it’s showing as the same as you would see on a desktop.
Hello.
Yes. Just turn ON the “Local responsiveness” option in the gallery settings.
Hello, Thanks for the update. Local responsiveness is turned on but the same amount of image tiles are shown when viewed via mobile as it is viewed by desktop. Should some image tiles disappear so it is displayed correctly on Mobile? We’re using the carousel.
Hello.
Thank you for your message. Found the issue and fixed it. Please update to the latest version (1.82), which you can download from your account on Codecanyon. You should receive an email notification when the Codecanyon will approve the update.
Thank you. It’s working
Hello, how is this integrated into the website? Does the plugin provide a shortcode to work? thanks
Hello.
You can see how it works in this video: https://www.youtube.com/watch?v=f7PL_6WhNpk
Hello developer, I just want to advice you that plugin hast started to have different issues. It load post or video but without pictures or contents. There are tree little circles waiting effect. No errors on my admin but pictures are empty. Clicking over only the text of the post appears. Tried to set cache 0 without to fix it. This happen in almost all the gallery. Checking on console panel I see: Unchecked runtime.lastError: The message port closed before a response was received. Could you release an update to fix these errors? Plugin in this way is almost un useful and I am not too happy to show empty gallery. Thanks for your help.
In some gallery I have this error:Unfortunately, an error occurred Operation timed out after 30001 milliseconds with 0 bytes received
Hello.
What version of the InGallery do you use?
Hi, I am using the Version 1.81.
What source did you set for the gallery?
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Hi developer, I have done. Check your email. You’re always available to help us. Thanks for this!
Hello.
Replied to you.
Thanks a lot, developer. My fault and thanks a lot for your availability, For all the users, I simply set in the wrong way my website. Thanks for what you are doing for us!
Hi,
Thank you for such a great plugin, amazing work 
I am having an issue of setting ‘limit items’ to 0 but my gallery is displaying/limiting to 50 on the front end?
Any help you can provide would be greatly appreciated, hope you have a great day in the meantime!
Hello.
Thank you for kind words!
The first up to 50 posts are loaded through our API server. Others, if the limit is higher are loaded directly from Instagram. But Instagram has blocked almost every webserver all over the world. So most likely that your webserver is blocked too and doesn’t load any posts.
You can check it by setting “Action when loading data and got error”=”Throw error” in the InGallery settings and check the gallery.
I’m now getting this error on both the front and back end:
“Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.”
I have the latest version installed. I also tried re-adding the feed with the same result.
Hello. What source did you set for the gallery?
@kopperandkash Instagram
Please set cache lifetime=0 to reset the cache of the gallery and check if it helps.
I actually tried that already based on another comment but it didn’t help
This action must be done after resetting the cache on the API server, which i did just now.
Hello. No, you have some other issue. Please open the gallery in the admin area and see what error do you get.
It seems to be working this morning now even though I didn’t change anything. Glad everything is back to working order.
Hi, I just installed the plugin. but I get this message in the back-end
“Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.”
https://commealamaison.it/Hello.
What source do you use for the gallery?
intsgram – @commealamaisonmilan
Please set the “Cache lifetime” = 0 to refresh the cache of the gallery and check if it start working.
it works!!! thank you
I’m getting the same error as everyone else: “Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.”
I’ve tried clearing the cache.
Hello.
Seems like it was some kind of caching issue. If you still have this error, please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
“Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.” It was working for some days, but suddenly this came up yesterday. Have flushed cache on WP and hoster – no change.
Hello.
Seems like it was some kind of caching issue. If you still have this error, please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Ok, still have issues. Will make contact. Thanks.
No images at all. Cache empty etc.
Hello. Please provide URL of the page where I can see the issue.
I just purchased, install, set it up and I doesn’t work at all. I use it in the widget area, and I get the message :
Unfortunately, an error occurred API error: {code (204): “}
I setup the source with : @chemins.shikoku
and I haven’t change any thing else
My website : https://lescheminsdeshikoku.fr
Thanks for your help
Hello.
Seems like it was a temporary issue. Please try again.
Hello, on our client’s website we are getting the following error in place of their Instagram feed:
“Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.”
How can we resolve this?
Hello.
Please open the gallery in the admin area and check if the error is still there.
Yes, it’s still there.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Access details have been sent
Just checked – you are using v.1.77 on your website. The latest version is 1.79. Please update the plugin on your website to the latest version and let me know if you will still have the issue.
Unfortunately I am still experiencing the issue after updating the plugin.
Done. Cleared the cache and it works now.
Thank you, which cache did you clear exactly? Also, is there a way to update the plugin from within the Dashboard or must it be downloaded every time?
Usually you don’t have to clear it – it is refreshed automatically. But seems like there was some caching issue. So I refreshed it manually on the API server.
Unfortunately I’m getting this same error again.
Hello.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
Hello.
I have just installed the InGallery.
There seems to be in issue. None of the videos play in the pop up lightbox.
How can I fix this issue?
Thanks.
rickyspires@hotmail.comHello.
Please send the URL of the page where I can see the issue through the email form on this page: https://codecanyon.net/user/maxiolab
Just does not work. Same as everyone else reports “Unfortunately, an error occurred” on Instragram feed. I need a refund.
Hello.
What source did you set for the gallery?
As others have mentioned in the last day or two I’m getting this error. Can you tell me how to get this running please? it’s urgent for my client.
Unfortunately, an error occurred Sytem error. Please refresh the page and try again
Hello.
This is a standard error that is displayed instead of showing real error with sensitive data. Please check the gallery in the admin area.
In the backend I get this:
Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.
Hello. Sorry for the delay. Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Hello, We are getting a “Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.” error. Same as someone else posted today. Any idea how we can fix this?
Hello.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Hi, your plugin has stopped working on our site. tried to check for any conflicts but nothing.
https://demo.absolutebyte.co.uk/cottontails/Hello.
What error does it show in the admin area?
It’s showing the following error message:
Unfortunately, an error occurred Instagram error: Please wait a few minutes before you try again.
It was working like 2 days back, and nothing’s been changed on the site since. By the way I also enabled wordpress debugging and php errors and have also checked the error logs but its not showing anything.
Hello.
Please send admin access to your website through the email form on this page: https://codecanyon.net/user/maxiolab
I will check what’s wrong.
Hello Dev, just to inform you that if I set a username: @name.secondname (with a dot in between) doesn’t load. If I place as username: @name it works. Wp send me:
Uncaught Error: Failed opening …/plugins/ingallery/widgets/wp_widget_ingallery.php’ (include_path=’.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php’) in …/wp-content/plugins/ingallery/include/helper.php:940
Plugin has worked fine until 20 days ago. Some tips?
No Dev, I tried on a clean WP installation and works fine.. Need to investigate
Dev, was a plugin conflict. Do not worry. Thanks.
Hello.
Great that everything is ok now. If you will have further questions, please don’t hesitate to ask.
This plugin is conflicting with Product filter plugin by WooBeWoo ( https://woobewoo.com/product/woocommerce-filter/) the free and pro version…! If InGallery is enabled the product filter settings do not work.
Hello.
Please enable the InGallery on some page and send me the URL so I can check what’s wrong.
Hello!
I’d just purchased the Instagram feed photo video gallery but I’m getting the error API error: {code (204): “}....
I can’t fully provide admin details but is there anything that I can do to help debugging this issue?
Hello.
What source did you set for the gallery?