Elfsight

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206 comments found.

Hey there, we love the plugin but we still habe serious trouble with the code which is still not working correctly after installing all the new versions over and over again. Unfortunately we can not send in any tickets as your support site it broken too…

Our feed is not showing users correctly. We are typing in some “@usernames” and then want to select only their posts with certain hashtags… But “filter-is only” is not working correctly. It’s always responding there are no images yet. Only if we are chancing the source and the “is filter” (#hasttags as source and @username in the is-filter) we get some images but the feed is loading for ages – really ages! The version 2 month ago was woking out brilliant but after the Api changes it all crashed and we really really need the plugin to work correct.

Hey debroem,

Thank you for using InstaShow! We’re very sorry to know that you’re having this issue, and we’d love to look into this for you and to advise you on what can be done. Please, message us at support@elfsight.com and provide us with the direct link to the page with the plugin.

Regards,
Elfsight

Hi, Thumbs up for the good work. I just purchased the plugin. Can you tell me how can I use this in my shopify store ?

Hi mahdirockr,

Thank you for choosing InstaShow! We have replied to this question in the email message we’ve just sent you.

Regards,
Elfsight

Hello, I’m having with the full width container of firefox. It’s wokring fine on chrome, but the last image of every row drop to the lower row. please see the link on firefox.

Here is the test link for our development server.

http://www.vh-projects.com/pint/letspint.php

Hello versatilehaus,

Thank you for using InstaShow! This behavior is something our development team need to look into, before we can advise. Could you please open a ticket at our Support Center at https://elfsight.ticksy.com and provide us with the FTP access to your website? We’ll be happy to help!

Regards,
Elfsight

dbarness

dbarness Purchased

Hi, This question was asked by someone else over a year ago, but I just wanted to check to see if there was an update.

1) Is it currently possible to display the image author’s username in the grid view, rather than just in the pop-up?

2) Also, is it possible remove the hover functionality and just display the image’s like count, comment count, and description below the image in the grid view?

Thanks!

Hello dbarness,

Thank you for using InstaShow! Unfortunately, right now this functionality is not supported, we’re very sorry for the inconvenience! We’ll definitely consider it for future updats.

Regards,
Elfsight

Are the descriptions for each instagram post crawlable by search engines/SEO friendly?

Hello JU1985,

Thank you for your interest in InstaShow! Unfortunately, the descriptions are not crawlable and they are not SEO friendly.

Regards,
Elfsight

zorensen

zorensen Purchased

Hi! I’m trying to get this amazing plugin to run, but I’m running into problems. No images are showing, and in my console it says that I have a server error 500. This is what my console says;

jquery-1.11.1.min.js:4 GET http://www.mydomain.com/instashow/api/?count=33&path=%2Fv1%2Fusers%2Fmuradosmann%2Fmedia%2Frecent%2F&callback=jQuery11110016353921866441024_1505333771513&_=1505333771514 500 (Internal Server Error) send @ jquery-1.11.1.min.js:4 ajax @ jquery-1.11.1.min.js:4 send @ jquery.instashow.min.js:11 get @ jquery.instashow.min.js:11 load @ jquery.instashow.min.js:11 fetch @ jquery.instashow.min.js:11 (anonymous) @ jquery.instashow.min.js:12 j @ jquery-1.11.1.min.js:2 add @ jquery-1.11.1.min.js:2 fetch @ jquery.instashow.min.js:12 addView @ jquery.instashow.min.js:11 initialize @ jquery.instashow.min.js:11 h @ jquery.instashow.min.js:11 initialize @ jquery.instashow.min.js:11 c @ jquery.instashow.min.js:11 l @ jquery.instashow.min.js:11 (anonymous) @ jquery.instashow.min.js:11 each @ jquery-1.11.1.min.js:2 each @ jquery-1.11.1.min.js:2 n.fn.instaShow @ jquery.instashow.min.js:11 (anonymous) @ jquery.instashow.min.js:11 each @ jquery-1.11.1.min.js:2 each @ jquery-1.11.1.min.js:2 n.instaShow @ jquery.instashow.min.js:11 (anonymous) @ jquery.instashow.min.js:11 j @ jquery-1.11.1.min.js:2 fireWith @ jquery-1.11.1.min.js:2 ready @ jquery-1.11.1.min.js:2 J @ jquery-1.11.1.min.js:2

Can you please help?

Hello zorensen,

Thank you for using InstaShow!

From what we can see without seeing the actual webpage, it appears that the Custom API URL is set incorrectly, We’ll be happy to fix this for you. You can open a ticket at our Support Center at https://elfsight.ticksy.com/ and provide us with the direct link to the page with the plugin and with temporary access to your website’s backend.

Regards,
Elfsight

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