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Reviews for Instagram Element - Instagram Plugin for jQuery

Reviews for Instagram Element - Instagram Plugin for jQuery

Cart 756 sales

30 Reviews

for Code Quality

This script saved me a lot of time. I also received perfect assistance.

for Customer Support

Super support form Chris :) Quick, responsive and very helpful

for Customer Support

Chris has excellent communication skills and helped us with installation when we got stuck. Highly recommended.

for Customer Support

great module and really elegant. But especially impressed with the customer service. Thank you

for Customer Support

Absolutely THE BEST response of any product I've purchased. I had some minor issues that are more relevant to my particular setup than any shortcomings with the product. The author responded within a few minutes and stayed engaged until I had what I needed, even making a minor tweak in the code to help me along,. All in less than 24 hours.

for Feature Availability

I was a little nervous after the changes the platform on me but this was the only plugin available to allow me to do what I needed. My biggest need here was the ability to control the appearance of my gallery and it worked out well.

Author response

Happy to help!

for Customer Support

Thanks for helping me get this installed on Squarespace!

for Flexibility

Documentation was poor and while the plugin works great by itself, it can cause integration problems with existing websites. Spent an incredible amount of time trying to identify and fix conflicts and finally reached the point it that it was no longer worth the time. This will be one of the rare times that I will just toss this plugin in the recycle bin.

Author response

It looks like you just removed your previous review just write another? Again, I'm sorry you're not satisfied with the plugin. We'd be happy to provide you with a complimentary installation and 6 months of extended support.

To reiterate, the issue you had was purely due to you not including the link to the .js file on the page. As you mentioned, you're not very experienced with jQuery and this is why I'm offering a complimentary installation to help you get started. As an added bonus, I'll install it for free on your next 5 websites.

All the best!
xxcriversxx

for Code Quality

Unfortunately I am not very happy with the script for the following reasons. It is not responsive at all. The width of a picture is always 20% no matter if you have 1 or 5 images.
The code quality is not good and the plugin is not lightweight at all. There is to much code/libraries for such a small script. Sometimes I get an javascript alert(!) with an error message.
The script will add global CSS to your website without a wrapper class. That means if you have a "btn" on your side the script will override the .btn class (for example bootstrap).
There is no "load more" images button I think there was one before the update.

Author response

Hi,

I’m sorry for your issues. I will be happy to address your issue with the button but Since this is a Jquery plugin, you are ultimately in control of the HTML. All of the extra library’s are optional and you can use them if you like but they are here to make this plug-in more premium.

for Code Quality

Not compatible with jQuery up v1.11.*.
Plugin need update. :(

Author response

This plug in this tested to work will all of the latest version of jquery. I’ll be happy to confirm on your specific version. I’m away on vacation for the weekend but can provide a solution first thing next week!

for Customer Support

Support is excellent and helped me fix issues quickly plugin is awesome too.

for Bugs

pain to set up and a lot to get it up and running.

Author response

I'm sorry you're having issues. The link in the documentation has just been updated to reflect the correct url now. :)

To make this right, we'd be happy to provide you with a complementary installation. Just let us know!

for Customer Support

Excellent support, very fast, competent and professional

for Bugs

does not work, it wont display it in my website

Author response

Hi, I'm sorry the you are having issues getting started. This plugin is actually 100% bug free so if your having issues, I can assure you that it is because you have an error with your use of jQuery.

Our team is so confident in this plugin that we're willing to pay you triple the value of the plugin if you can prove that this is an actual bug and not user error.

Either way, please send me a message using the form on my profile page and I'll be happy to get you started! :)

xxcriversxx

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