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Hello, after closing the facybox video popup, the video sound can’t stop and keep on playing. Please advise on this issue? Thank you
I’ll be happy to assist. Can you send me a link so that I may take a look?
Sorry late replay. I set it by url link to original instagram page ifor video post. That is work for me. Thank you
In one of my projects, I’m trying to get instagram feed from multiple instagram accounts in different subpages.
Is there any way to make this with a single access token?
Please get yourself a token using my link below.
Instagram Token Tool
I tried but got an error:
“This endpoint has been retired”
Ah, yes you are trying to use a mode that the API recently killed off due to the recent facebook privacy scandal. Now, you can only use usermode with your own photos. That said, if you want to show other users photos, you will need to get that access token for that user when you configure the plugin.
The good news is that all other public modes will function as normal including usermode, tag mode, multiag mode, contest mode and location mode. Let me know if you need anything else!
how can i get more than 20 photo with using hastag? can u help me pls?
I’ll be happy to assist you. Yes, you can get more than 20 but currently it’s setup already to do this via load more button. Are you not seeing this?
i cant see load more button? how can i get images with hastag?
Can you please send me a link so that I can take a look?
I cannot get any mode to work except for the user mode. Would you please give me an example of how to make it work with tag for instance?
I’ll be happy to assist you. All modes should be working with the exception of the multiuser as this feature has been removed from the API. However, I’m hoping they bring it back before I deprecate it from the plugin. Can you tell me what message you’re getting from the features that “don’t work”?
Thanks for the speedy reply. The page is:
The code is:
accessToken : ‘2005218470.94072d7.20ec607ff6ac446f98d54a33ab5e4402’,
mode : ‘tag’,
userID : ‘2005218470’,
I am not getting any message. It is just showing up black.
Thanks for the link. I see the issue right away. Please remove the # character from your tag. This will do the trick!
Thank you, but even when the # character is removed, it still does not work.
I’m sorry for your issues. Can you please send me a copy of your code so that I can take a closer look? Do so by starting an email chain by filling out the form located on my profile page.
I’m having issues with a couple things. The popup/lightbox is not working and the Load More button doesn’t actually load anything.
I’ll be happy to help. Can you provide me with a link so I can check it out?
Sure. It’s a customized WP site. I’ve got the code in the footer, and the div in the body. http://rda.link/2l5fJBD
Ok, so first thing I see is that you copy of jQuery isn’t loading properly. Please check how you’re loading that in. You’re page is getting the following error.
Uncaught TypeError: jQuery(...).on is not a function
Okay, figured it out. The plugin code (in the documentation) listed jQuery 1.4 as the version, but the .on function wasn’t added until version 1.7. Loading that version fixed the issue.
Hi, I can’t see the load more button even I set limit to 10 photos and the Instagram account page is more than 20 photos. Please advise. Thank you
Your other response sounds like you figured it out. Let me know if you need anything else!
Sorry, I still can’t view the load more button. The button doesn’t appear at the bottom area.
The load more button will only show if there are additional photos to load. Can you confirm or send me a link so that I can?
Yes I confirmed the instagram is more than 20 photo posts. Here is the page link at http://www.e-cardz.net/moep-web/gallery.html
You have a beautiful collection of photos by the way! It appears that you may have an older version of the plugin. When did you download it?
Thank you. I download it on 2nd April 2018. Not long ago.
Please advise what should I do to make the load more button appear? Thank you
I’m looking at your website and it’s definitely showing a different version of the instagramElement.js for some reason. Can you make sure to override the following file? http://www.e-cardz.net/moep-web/js/instagramElement.js
I am sure using latest js file downloaded from codecanyon. I tried replace back to original js file and css file still can’t view the “load more” button. You can view the updated version of the mock up page. http://www.e-cardz.net/moep-web/gallery.html
Even I view the demo page of the downloaded files also can’t view the load more button. Only show out maximum 20 photo posts only. Please advise. Thank you
It looks like you now have the most recent version. Lets take a look at why you’re not getting the load more button. Can you please send me a copy of your HTML so I can take a closer look. This should be a quick solution.
Hi, even I view the original demo page also can’t view the load more button. Here is the link for my html source files, you can check out the page. http://e-cardz.net/www-gallery.zip
After further review, your issue appears to be unique to your username. Our team will need to take a closer look. Can you please send me a message using the form on my profile page?
ok noted. thank you
Hi, any update on my issue? Thanks
Thanks for reaching out! Please see the email.
the access token link not working
I’m sorry you’re having issues. The link in the docs just needed to be updated to the latest url. I just updated it. You can get your token using our premium token tool below.
Premium Token Tool
As a token of our appreciation we’ll be happy to provide you with a complementary installation.
This comment is currently being reviewed.
It says that the token in to valid anymore http://www.esweb.lauracanepa.me/lo-ultimo
and you token generator says I had genereted many tokens, you didn´t specify that the token will have validity and that I will have to buy the script again to keep it working
Yes, if you’re uing a token from a year ago, the token is now expired due to the Facebook Cambridge privacy issues. You will now need to generate a new token using our premium tool. Facebook has put a number of limitations in place to make sure data is properly secured and that includes the amount of tokens a user can generate. The good news is that you only need one token to pull your feed. Why do you require multiple?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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