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Hi i have a problem with Instagram Element – Instagram Plugin for jQuery. Image display is incorrect because it changes the height. The problem has been born in recent months. Just bought was seen correctly. I have renewed the service today. Can you help me?
I did several attempts. The problem occurs when I enter the customer data in scripts.js “mode: ‘user’,userID: ‘6281714’, accessToken: ‘XX-XXXX-XXXX’...”but if I test the demo with the “user” you see correctly.
Yes, I’ll be happy to assist you. Can you send me a link so that I may take a look?
Hi, i bought and installed the instagram element and it works. The only thing is that the images do not all load as square images and thats why there are white spaces between images. I want all images to be shown as the same square images. How can I achieve that? Go to http://www.frizbee.be/wieze/nl/home to see the plugin in action.
That’s an odd new issue that seems to be happening. I’m working on an update now to resolve it. If you want to send me a message using the form on my profile page, I’ll get it to you sooner. Envato has a review process that takes up to 48 hours.
Hi criversxx, i have send an email using the message form on your profile page like you asked. Did you get my email? And did you allready have a solution so all the instagram images are shown as square images? Because now there are a lot of white spaces.
I’ll help you resolve this in no time. I just responded to your email.
Hi. i did key in the new access token. but still on my web it says invalid token.
I see that you have it working. Can you send me a message using the form on my profile page so that I can provide you with an update that is currently pending Envato review?
This form do you mean?
Nope, the form is located here.
Thanks for your interests. The section carousel and infinity options are only available in the Instagram Journal plugin. I’m actually currently offering a special that I think will help you get to your goal. Let me know if you’re interested and I’ll be happy to discuss further.
I am interested and will buy the plugin. I will try it with the plugin and if I have problems, I will contact you.
If there is a way to integrate something like infinity that would be great.
Thanks for the fast support
Yes, I will be happy to assist you with installation. Honestly, if you’re looking to use the infinity slider of Instagram Journal, you might as well buy that plugin since it also comes with a standalone jQuery plugin.
Either way, I’ll work with you to achieve your goal.
i have puchased the tool. only one problem before i can include in the Homepage: Where can I define that Grid Columns & Rows be displayed at 7×3? I found the maximum number of pictures, but not this setting.
nice tool ? works right away
Thanks for a tip
This plugin is very flexible for doing what you’re trying to achieve. Since this is a jQuery plugin, we can easily adjust the layout using some simply CSS. How experienced are you with jQuery/CSS?
I’ve taken an error The access_token provided is invalid.
I get my access_token code and write it but your access_token format is XXX-XXX-XXX, I’m taking access_token from Instagram is one part.
How can I fix this problem
I’ll be happy to assist you. Please instead get your token using my token tool below. This will do the trick!
Instagram Token Tool
thank you very much. I want to ask one more question. Which function is open the popup for single photo. class=”fancybox-wrap fancybox-desktop fancybox-type-image fancybox-opened”. I added some js code but now I need to close photo window when click a button. I cannot find which function open the photo window as popup.
Hmmm, can you send me a link to the site and a screenshot of the modified code?
I’ve solved that. Now I want show photos depend on screen. how can I’ll do it? I want show photos one by one on mobile.
Gotcha, well this is something that the plugin is already designed to do but depending on your theme, we may need to add a line to your CSS file. Can you send me a link so that I can take a look?
Is this simple for plugin to some framework like Codeigniter ? ( I just looking for the easy code for add to my frontpage to feed instagram for my customer website )
Thanks for reaching out. Yes, this is a standalone jQuery plugin that I’ve used with both Codeigniter and Laravel. Let me know if you need assistance getting started.
I made a copy of the page and included the script. Everything runs perfectly, except the “modal display” of the picture with tags and comments.
He opens it but always changes to the “Top Position” of the page. When I close the modal window, I’m not in the Instagram overview anymore. Any idea what that is?
I send the link via PM, (do you have a private or support mail address?)
Thanks for your support
You can ignore my last message because you seem to have moved on. Nice work! Yes, if you send me a message using the form on my profile page, I’ll be happy to assist you with your last question.
Thank you very much
you support is excellent, very fast, competent and professional. 5 stars
I hope I can use more of your tools! keep it up.
How are you?
I need your help. Before i buy your script i did some test where i just putted in the field input the name of the Instagram profile and it catch automatically the photos and videos of the Instagram that i had search.
Now after i bought and downloaded your scripts it is asking me the Token of each page. I want work like is in the live preview here in the website where i just put the names and it are loaded.
No worries, I’ll be happy to help. So it’s asking for a token every time? Did you already insert a token?
Yes for each account that i try load it is asking a token. I’ve generate a Token but it only work when i try load my personal profile but when i try load other profile it dont work but when i use the Token that you use in the live preview i can load all the profile. Can i use your Token? Could you generate a Token to me where i could load all account?
Thanks for the follow up. Where are you getting your token? Is it safe to assume you’re not using the premium tool included in the documentation?
Im getting my token in http://instagram.pixelunion.net/ – Sorry what you mean with: Is it safe to assume you’re not using the premium tool included in the documentation?
Yes, this is the problem. Please use the link found in the documentation file two-four lines under the 2 minute quickstart video. This will resolve all of your issues.
This comment is currently being reviewed.
That’s odd. Please send me a message using the form on my profile page so that I can assist you further.
I sent to you an email
broken image… can u give email to send link
I’ll be happy to assist you. Please send me an email using the link on my profile page.
I have the plugin installed and have the user ID and access token. The page loads the grid and meta but each photo has a missing image question mark. When I “inspect element” and click the image source it says it cannot load the image due to a 403 error. I also revoked and re-generated a new access token and it still will not load the thumbnails.
Let me know if you need more info, etc – thanks!
Thanks for reaching out. Please provide me a link using the form on my profile page.
Question how is it possible to format the responsive of the plugin where instead of just shrinking in size the images stack on top of each other?
Yes, anything is possible. This is simply the default behavior. I’ll be happy to provide you with an example if you can send me a message using the form on my profile page. Please copy this message so that I can stay organized.
Doesnt work, perhaps a jquery 3.2.1 issue?
Unfortunately we have a lot of code that depends on JQuery 3.x. Any idea what the issue could be? The same access token/userid works if replaced in the demo
I get this:
a.element.selector is undefined
This appears to be the statement with the issue:
var d = a.element.selector.replace(”.”, ””);
I’m sorry your having issues using the most recent release of jQuery. To avoid any issues, I recommend you add the migration script to ensure all of your plugins work properly. Add this to your site and your problems will be solved.
This is not working on Android. The video insta can be popup, but all images elements won’t popup. I just found the problem and tested the demo link and it is not working too. Can you help me fix the problem?
I have problem with Android phones, and if you want to see the issue please use the chrome inspector and test on iphone or ipad. The fancybox is not popping up, click images will just flashes and no popups.
Thanks for reaching out. I would be happy to assist you further but it appears that your support has expired. I’ve already provided you with complementary code via email last week. Can you please renew?
I just paid and renewed it
Do you mean the last updated version on 8 February 18 is going to work?
Thanks for confirming. Can you send me a link to your site so that I can take a look?
I’ve renewed my license. Can you send me the code that fix the popup issue on Android phone?
Hi, yes absolutely! Please see my last post.
Hi – I’m now getting the following error: ‘The client used for authentication is no longer active’. if I have to do something because Instagram has changed their policies then that’s fine.
No worries, I’m expecting to get a lot of questions today. Yesterday, Instagram reset the tokens for all users as a security precaution. As a result, my token tool is pending new approval. That said, I recommend getting yourself a new token using a different free tool online. Try this one:
I have tried this and now I get ‘This client has not been approved to access this resource.’ I reckon that you have to know go through a long process to get your app or website approved to use a feed.
Yes, if you are using any feed other than your own(for example the tag feed), you will need to wait until I have a new approved tool since the tokens are typically designed for showing your own
photos and not others. You will be notified when it is ready but please allow up to 5 business days for approval.
thats perfect – thanks. I’m integrating the gallery into a community music festival that isn’t live until June so I’m cool.
Perfect. You will be notified as soon as its back.
The plugin isn’t working again.. Yesterday was working but today is going wrong. What’s happening?
I am working in this project http://workplace.amzsites.com.br/rfp/ and you can see that the image aren’t loading.
Please i need your support because this is happening often.
I am sorry but it isn’t working. I need to create an access token like before where i can use it in any instagram account.
Can you help me create one single access token as before did you?
Hi, please send me a message using the form on my profile page.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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