Chatbots are typically used in dialogue systems for various practical purposes including customer service or information acquisition. Our chatbot is an intelligent interactive agent chatbot, which helps to automate communication with the customer and create personalized customer experiences at scale and also it can understand what a user wants and is prepared to meet users’ request. It has Pusher API Based Chating System
- Display all conversation information and menu in any mobile devices with variant screen size. E.g. desktop, tablets, smartphones. And Multi-Language can be supported.
- In admin panel has a dashboard, where admin can easily get information about the total customer, total lead, total queries and solution given, and also get online visitor information very quickly.
- Admin panel for creating individual admin user, here admin can perform create, read, update, edit and delete operation on the menu.
- Admin will be able to create intent questionaries and able to add individual users role access permission such as for operator, admin, in-charge, and so many.
- In Role Permission module Admin can set role access for each admin/user, operator, in-charge. For example, Admin set role access for the operator, operator person only can dashboard read, in chatbot can read, update user chatting conversation, department intent questionaries, and can send Email or SMS, etc.
- Admin can view all users information and their activities. Also, admin can check visitor conversation and their list.
- n this system by mail & SMS module, you can send individual or multiple Email and SMS to the target users at a time.
- In this system, if admin wants to convert the visitor as a customer or lead, they can do that here very easily.
- At the admin panel in user interface module, admin can check all chatting conversation history, here also can create the user and checking the user list.