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Discussion on Inline CTA Builder - Call To Action Layer For WordPress

Discussion on Inline CTA Builder - Call To Action Layer For WordPress

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24 comments found.

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hide a button, and trigger the display of the button after delays;

The problem is that I don’t know anything about code. I use Activecampaign to make my pages. I would like the button to be hidden and after a certain time it will be displayed. Can someone help me? I can integrate it in a page of Activecampaign? I don’t use wordpress and I don’t know anything about it.

Hi there,

Thank you for writing in.

If you are using our plugin, please use your purchased account so that we can help you on this matter.

Thanks!

Hi. In the built-in banners where there are 2 buttons available, is there a way I can use just one button and remove the other? If yes, does the single automatically center itself?

The lite version of the plugin is too crippled and does not have drag and drop editor and there is no way one can check the premium plugin functionality. If I buy it and don’t like the plugin, can I uninstall it and get a refund?

Hi there,

Thank you for writing in.

To hide the button for pre-available templates, you can use hide on desktop or mobile as per your requirement for a specific button too.

Yes, the plugin does have the drag and drop feature.

Thanks!

このアップデートしたプラグインをワードプレスにインストールする方法を教えてください。

Hi there,

Thank you for writing in.

Please go to the https://codecanyon.net/downloads then download the latest version of the plugin, now make a backup of the old version plugin then delete it from your site. After deleting you just need to install the latest version of the plugin in your site.

Thanks!

Hello,

The video cta popup (vimeo or youtube) does not play the video.

http://app.cvosys.com/ZF2Ejyfc

Also, i’ve set the 2nd button hide on desktop & mobile, yet it still displays on mobile.

Pls advise how to fix this.

Regards, Brad

Hi there,

Thanks for writing in,

Maybe your server is redirecting https to http for some reason, i.e. invalid certificate. Are you sure that all of your pages and resources are under SSL ?

Thanks!

Hello,

The button hover colour won’t change that i set in this screenshot https://share.getcloudapp.com/6qu2kJbd

Pls advise, Regards, Brad

Hi there,

Thanks for writing in,

Please clear the site’s cache once. Also, in some cases, this problem has been experienced by many people running caching plugins. And every time it’s the caching plugin that is causing the settings to not be saved. Make sure you completely disable the caching plugin and see if the problem still exists.

Thanks!

I have selected a template for one CTA, everything works except for the part when my image only needs one button. when i do select the part to disable on mobile it still comes up. I cant have a way to remove it =(

Hi there,

Thanks for writing in,

This problem has been experienced by many people running caching plugins. And every time it’s the caching plugin that is causing the settings to not be saved. Make sure you completely disable the caching plugin and see if the problem still exists. Some caching plugins still have active caching even after they’ve been disabled.

Thanks!

I’m sorry but this is not my case! I don’t have any caching mechanism on the site. I event when and modified the wp-config.php define(‘WP_CACHE’, false); and nothing. I went and rename the plugins folder load the site and everything looked weird which is expected no plugins but after i rename it back to the everything came back and the buttons still there. Practically if i put my two cents i don’t think is a caching issue as the issue only happens on mobile devices. To me it has to do with the mobile devices if statement somewhere. Some how the flag isn’t no going to the proper if statement but that’s just my thoughts

Hi there,

Thanks for writing in,

We’d love to help you out with this! That definitely shouldn’t be happening, and it isn’t something we’ve heard of before! We need a little more information to understand what’s going on. If possible could you please provide us temporary login detail of your site’s backend? Once we’ve got that information from you, we can take a closer look! Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Note: Also, please mention your issue while sending us the details.

Thanks!

hi there, I have purchased your item and it works kind of what i need the only issue I have is when i put an image it goes to a size that I can not control. I wish i can have it where it occupies the area that i have place it on but the images blows up and I dont have a way to select the area I want. How do i fix this?

Hi there,

Thanks for writing in,

We’d love to help you out with this! We need a little more information to understand what’s going on. Could you please provide us with the URL of your site’s page with this issue? We will check and let you know the details.

Thanks!

How can I get a preview of the CTA when editing

Hi there,

Thanks for writing in,

If you choose to create a custom CTA, you can set how the plugin will exactly appear in the editor box. Whereas, for other templates, there is no live preview option. If you have any additional questions, please let us know.

Thanks!

Hi,

I just bought the plugin, after installation, I could not see the tabs to customize the template: https://drive.google.com/file/d/121h5MolHzs7s6trflCAQSDZvo9vWM8ft/view?usp=sharing This is what your online tutorial shows: https://drive.google.com/file/d/1B4UL393BEJDsHYEVT0-POT-6ZLVToJCB/view?usp=sharing

How to make the tabs of Background and Primary Image Settings show?

Hi there,

Thanks for writing in,

The ‘Content Settings’ of the CTA builder is related to the template you choose. For example, if you choose ‘Advanced Technology’ template, you will get these settings. Please switch between the plugins to get these features. If you have any additional questions, please let us know.

Thanks!

Very frustrating plugin to use, there is absolutely no way to know which demo to actually import (random names, with no meaning at all, so you have to import them ALL one by one in order to find the one you want).

Once you do find the one you want and try to edit it, there’s all sorts of problems, like when you click on an element to edit, the options go on top of the wordpress admin menu. Why? Nobody knows…

Also you type, and you can’t see anything on the actual text box. Disappointment. I don’t remember spending so much time on a plugin to do the BASICS….

https://snag.gy/PQpH4i.jpg

Can I PLEASE get a refund? This is a nightmare to use.

Hello there,

Thank you for writing in.

We are extremely sorry for the inconvenience caused due to our plugin.

We are unaware about this issues as this is new to us. Please do once provide us full issue details with your site URL link where you have try to display CTA layers using our plugin with your temporary login credentials if possible so that we can check the issue and help you to resolve all of it asap?

Please do send us email through wp@access-keys.com with full issue detials.

Thanks

Trying to install inline CTA into my wordpress site, file uploads then displays: Are you sure you want to do this? Then install fails. How to install this pluf in please? Using wordpress 5.

Hello there,

Upload the plugin zip file from plugin menu add new plugin and then activate it.Please follow the below link for uploading and installing the plugin. https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

If you need any further help then please do let us know.

Thanks

Hello team, we have the same problem. I just bought your plugin last sunday. Used it and now when i checked the mobile version its broken. Raising request via support shortly.

Hello there,

Thank you for writing in.

Currently, the above link is showing the coming soon page. We are unable to see the video page.

Thanks.

Sorry team. Please recheck. Just closed the maintenance mode.

Hello there,

Thank you for disabling the maintenance mode.

We will look into the issues and will let you know in shortly.

Thanks

Hello, I hope this will be a quick Q&A. :)

I’m running WordPress 5.0.2 and run into the dreaded “The link you followed has expired” message when trying to install this plugin.

I backed down to the twenty-nineteen theme, but receive the same message.

Any ideas? Thanks for your help.

Never mind. I bumped the upload_max_filesize in Cpanel to 35M and it installed.

That’s great to know that the issue has been resolved.

Thanks

Hi there, I loved your plugin, but I want to know if it could support post type such as listing web site…

Hello there,

Thank you for writing in.

We are bit unclear about your requirement. Can you once explain us with more details or any example links if possible?

Thanks

Hi there. Unfortunately, your plugin is not to responsive. In my website was a big problem. Could I have your email to explain what happen? Thanks

Hi there,

Thank you for writing in.

A sincere apology for any inconvenience made by our plugin. Could you please send the site URL so that we can check the issue and provide with the solution. You can send the issue here so that we can check the issue as soon as possible.

If we are unable to solve the issue by the site URL only then you can send the details at https://codecanyon.net/user/accesskeys#contact Regards!

Hi there,

I just purchased this plugin and it is really not working for me. No way to customize the templates (for example, can’t remove a button when they are two of them), and when trying to create a custom CTA, I can’t preview or modify the settings. I’d like to get a refund.

Hello there,

Thank you for writing in.

To hide the button for pre-available templates, you can use hide on desktop or mobile as per your requirement for specific button too.

For custom CTA can you please clarify us the issue details with more details so that we can help you to resolve the issue? You can send us issue details through below contact form.

https://codecanyon.net/user/accesskeys#contact

Thanks

Two questions;

1.) With the Pre-Available Templates, I don’t see an option to customize the font size on the button. It’s too small to read. Is there a way to increase the font size?

2.) The layout for Custom Templates is centered and placed how I want it on the plugin’s preview screen. But when I preview everything on my site, everything veers to the left or the placement is scattered.

Hello there,

Thank you for writing in.

Currently, our plugin doesn’t have feature to change font size on button for Pre-available templates, font size option is only available for custom design. If feasible we can add this feature on our plugin. For this , you can send us your admin details if possible so that we can add this feature directly?

In the back-end due to small width section and positioning the elements by drag and drop method might shows slight difference while displaying same Call To Action Layer on front-end view since due to difference in main container’s width on front-end and back-end side although its left and right position value is same. If possible, could you also send us your site URL link through below contact form so that we can check the issue? You can send us your details through below contact form where we can assist you with more brief description.

https://codecanyon.net/user/accesskeys#contact

Thanks

Is there a way of locking-down/removing available templates and saving new ones? This looks like a perfect plugin for my needs, but I need to restrict what people can and can’t create so as to maintain brand integrity. Thanks and well done on the great looking plugin!

Hi, there!

Thank you for writing in.

Apology, currently we don’t have the feature to restrict,also please do send us details of your requirement so that if feasible we can try to add this feature too.

Regards!

In short, I would like Editors to be able to select or create certain templates with prescribed layouts, fonts and colours, that Authors and Contributors can see and use, to the exclusion of all others. Ideally, Authors and Contributors would only have access to the basic text, image, background, button (etc.) fields of each prescribed template. That would be awesome. But perhaps this is outside of your scope and something I should put together with ACF.

Hi, there!

Thank you for writing back.

Currently, it does not have the feature. We will list the feature in our next update.

Regards!

Looks incredible. Have been looking for something like this for years! Love the fact it’s not default integrated with WP Bakery too, for those of us not using that framework! Good luck with sales, will be purchasing within 24 hours.

Hi, there!

Thank you for your feedback. :)

Regards!

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