Hi – I really like the look of your plugin but have a question about capability.
I’ve got a pre-purchase question:
I’ve got a client that wants to have a popup trigger on page load. Once the user X’s out of the popup, they want it to re-appear after a 4 minute interval. This interval would still be counting even if they clicked around the site (so they could start on the homepage, initially see the popup, X out of the popup, the 4 min delay would start counting and would continue counting down even if they clicked around the site a bit).
Is this possible with your plugin?
Thanks in advance!
Yes, it can set the popup to be available on all pages with a session of 4 mins. So, if is closed, will show up after 4 mins on any page.
Hi, can this be setup so after a few minutes it goes full screen and forces the user to signup before continuing browsing the site? Thanks
This kind of approach with Registering users is not the target of Smart Popup system.
Working with WP 4.6? anyone test?
Even if is not officially presented, SmartPopup was already tested on 4.6 WP version.
how can i make my optin to show on my personal email.?
Hi, I just made the purchase and trying to set it up.
First, I’m trying to set up an iframe popup via onclick as event handler.
I found out from documentation that “a link” doesn’t work with this plugin and I should use <button> instead.
this is fine, but how do I set it up? documentation wasn’t too clear for me.
Here’s what I did :
<button type=”button” onclick=”[indeed_popups id=2]” class=”my-class”>click here</button>
I set “my-class” as the trigger for target name in settings.
This is not doing anything.
oh, I also set the destination url in iframe src as well.
Also, it seems like the plugin has a conflict with the theme I’m using. I’m using Enfold sold under envato. Issue is regarding google map. I had to deactivate this plugin due to errors.
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Hello! I excuse my English I speak Spanish
The module breaks my SSL certificate says I’m loading insecure content.
How do I fix that?
I have sent a ticket yesterday, nothing back yet. Thank you.
What’s your Ticket ID?
Hi, I have not received the ticket number. I sent now a new one but still i don’t receive the ticket number.
Thank you for contacting us.
A support ticket request has been created and a representative will be getting back to you shortly if necessary.
A email Notification was sent your firstname.lastname@example.org email address with all Ticket details. Please, check your Spam/Junk folder too.
Save your Ticket Email and Ticket ID for further check your Ticket thread on: http://support.wpindeed.com/view.php
Please do not submit multiple tickets for the same request, as this does not result in a faster response time.
Have you tried searching our Knowledge Base?
Send your ticket email address via Profile Form and we’ll have a look over it. The ticket should be already managed.
Still, we recommend to avoid hotmail email address. They have a very aggressive spam filter and some emails may not be received or accepted.
HI, Yesterday I bought this plugin. When the popup show and the people fill the form I would like to receive one email to my account. Is it possible? Thanks, Alex
My ticket is 598131. Thanks
Can you set the pop up to display every 30 days?
Yes, you can set specific time for a Popup session, even 30 days.
I have seen that your plugin don’t compatible with UTF-8 font.
Please check and fix for this!
How have you saw that without buying the plugin yet?
Please check, I’m sure your plugin is getting with UTF-8 code!
Hi, have a presales Question:
Am I able to use visual Composer for building the content of the popup?
You will not be able to use VC directly into plugin dashboard BUT, you can set any popup to show a specific Page content which can be built with any Page builder.
Is it possible to create a popup with a single image and click on the image to go to a link and that popup does not reappear during the following days?
Yes, it can be accomplished this approach.
Hi, is it possible to trigger a popup based on time on page or time on site?
Your desired approach is not clear. Do you want to show up the popup on a specific time for each page?
Hi, no – I meant “time spent on page” or “total time spent on site”. For example, if the user lands on a page, I want to show the popup after 5 seconds. is this possible?
The Popup can be set to show up after a certain time, with a Delay, or on certain period, like 25 mins but this is tracked on the entire website, not on every specific page.
i have my own autoresponder, this plugin can use any html form code or only the listed autoresponder?
Only the integrated systems can work out of the box. Still, the plugin provide you the option to use any form or shortcode inside the Popup, if you need that.
Any form mean i can use my own html form code ?
Yes, or a shortcode, like Contact Form 7.
The extended license too much different from regular license, whats the different i get if i purchased extended license?
I know about the license, but you put the high price for extended license, it must be a reason right?
Can I use this plugin for visitors can download an e-book from my website?
What I would like to do is to create a Smart popup so that visitors can enter their name, email and then to download my ebook.
Can you explain the locker feature?
Can I create a form to ask for a password and popup only closes when password is correct?
Just get in touch with our dedicated Support Team:
Hi, Is the plugin compatible with the latest woocommerce 2.6 & WordPress 4.7?Thanks a lot.
Yes, the plugin is compatible with WP 4.7. There is no interaction between Woo and SmartPopup, so it doesn’t matter what Woo version is used.
Before I Buy: is it possible to Pass Get parameter to popup?
The parent page holds a unique parameter, can i pass it through to the popup?
You’ve already bought the plugin, for a while.
Is not actually clear your desired workflow but it looks like something that is not available.
Hi, I heard that this plugin doesn’t support well shortcodes inside the popup. Is there a way to test it before purchase?
There was already released a specific module that let you set inside the Popup mostly any shortcode that works into a regular page content. You can see some examples even on Demo website.
Hi i’m trying to add a revolution slider in the pop up using the shortcode for the slider [rev_slider alias=”banner01”] can you give me further instructions as i need more info on the setup for rev slider shortcode, as it’s not working and just loading a 404 page .
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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