Hi I’ve been the lucky one to be the first to buy your plugin
But here’s also the first question:
To prevent re-usage of the coupon it needs to be set to usaage “1”.
But what will happen in case the customer buys another product and via this plkugin is asked to review that item. After reviewing he won’t be able to use the coupon again?!
Hi vapefuel. That is correct, that is the way it works at the moment.
The plugin has only just been released and I’m open to suggestions as to how to improve it.
How would you prefer it to work? Would you prefer:
1. that the returning customer wasn’t sent another incentive email?
2. the returning customer is sent another incentive email but with a new, single-use coupon code?
I would prefer option 2.
But in more detail (and a feature request):
I sell several items and want a customer to receive a product review and a new coupon for unique items bought from the shop.
We sell e-liquids for electronics cigarets.
So for example:
Customer buys a strawberry Eliquid.
After x days the customer receives an email to leave a product review.
A week later the customer come back to the shop and buys a apple liquid.
I want the customer to receive a new request to review that apple Eliquid and if done receives a coupon.
If customer comes back in a few weeks and buys the same products, they only receive the request when they did not leave a product review.
If done before, they don’t get a request to review.
Hope this is clear.
OK. What if a customer buys more than 1 item in the same order? Would you want them to receive a code for each item reviewed even if they were on the same order?
Yes a coupon (in my case 5% discount on next purchase) for each product review filled out by the customer.
And the review request email needs to be send ONLY on items in a specified category (eliquids) and the coupon needs to be restricted for usage only in the eliquid category..
But need to rethink this. Since a customer is able to collect up to 100% coupon discount and the buy 10.000 items for free :/
Whats is you thought on this?
Is the plugin aware of previous purchases?
Since I don’t want the plugin to start sending emails for all “old” purchases!
If you’re using % discounts nobody can ever get 100% off… they’d just get a cumulative 5% off the new discounted total. eg. 5% off 100 = 95 another 5% = 90.25 another 5% = 85.7375.
The plugin only affects new purchases after the plugin is activated.
OK, then the above suggestion is how I would prefer the plugin to interact
Is that possible?
And how much time would that cost?
Will wait activating the plugin till then.
Will you keep me informed via this “chat” ?
Yes of course. I’ll post a roadmap of upcoming features here for all to see shortly.
Sorry to say I regret that I purchased this plugin.
Plugin seems not finished and feedback on the roadmap is very slow (at this point in time 23 days ago with no update) :/
Purchased another plugin that did everything one could expect from a plugin like this.
Wish spmusketeer all the luck with this plugin, and at one point it will probably be great, but at this point in time would not recommend to buy it.
I requested a refund.
Hi there. I’ve been considering the statements you made about how you would like the plugin to work and come to the conclusion that I will keep it as it is. That is, a single coupon code created with WooCommerce itself that is delivered to all reviewers.
The way you requested it to work involves creating a unique coupon code for every reviewer. There are already other plugins that work like that. My experience with them is that they create a huge amount of cruft codes (especially on a busy site) which was something I wanted to get away from with this plugin. They’re also brittle because they have to keep on top of all changes that WooCommerce makes to it’s coupon generation code.
I intend to keep this plugin simple and clean. I will continue to make improvements to it but it’s unlikely I’ll add features to it that make it overly complex and that are available in other plugins already.
I appreciate this might not meet the needs of your site specifically and you can of course have a refund. Also, I greatly value the feedback you’ve provided so thank you very much for taking the time to chat through this with me.
All the best,
Congratulations! Amazing Work, GLWS
I bought this plugin and try to review a product and has email send back to me but the coupon code isn’t the same code that I set up via woocommerce. Can you advise me how to do next?
Have you been to the settings page at WooCommerce > Settings > Incentivized Reviews and picked the correct coupon code from the dropdown box (and then hit “Save changes”)?
hi, does the plugin include any URL for the products that have been purchased? or any URL for the review section it self?
Hi there. The email that gets sent out includes a link to the product page of each product that was ordered. The link includes the #reviews parameter on the end of the URL so it should take the user straight to the reviews tab with the reviews form open and ready to fill out. Here’s an example:
I have set the coupon code to the correct coupon but the email sent out to our customers generates a generic number coupon, that when applied at checkout doesn’t work? Any help would be greatly appreciated.
If you could fill out the form on my support page here:
including your email address, I’ll send you an updated .zip of the plugin that should fix the issue for you.
This plugin uses the WooCommerce mailer API to send its emails, so if the Pretty Emails plugin is intercepting those and manipulating them it should work fine. I can’t make any guarantees though as I haven’t tested it myself.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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