Code

Reviews for Hybrid Gallery | Visual Gallery Plugin for WordPress

49 Reviews

Simply does not work. I don't have time to mess around with tech support. Just make a product that you install and it works, which it doesn't. A waste of money. We're using Visual Composer and when the page you're working on loads you see the hybrid button but then it disappears when VC loads. Time is money, we'll just buy another one.

DivEngine

Author response

Hi. Plugin works fine. If you have any problems, please contact with us before making a decision. But anyway, if you don't want to use it, just make a refund request and we'll give your money back: https://codecanyon.net/refund_requests/new

for Customer Support

Was going to buy extended support because of problems I'm having but judging by all the comments here it's not worth it. Is the plugin dead?

DivEngine

Author response

Hi sir. No, it's not dead of course. If you have any problem please contact with us via our support center: https://divengine.ticksy.com/

for Flexibility

amazing plugin and amazing friendly Author+support 100% recommended

for Flexibility

lightbox stopped working. When trying to edit an existing gallery it copies it a new one

DivEngine

Author response

Hi. This bug was already fixed. You just need to update to latest version. Please contact with us before posting a review.

for Customer Support

The plugin itself has potential.
The main problem is with the support.
The developer doesn't respond to support tickets in a reasonable time. (over 1 week)
This is the first plugin for which I am requesting a refund.

DivEngine

Author response

Hi. Sorry for waiting. The support service website was taken down and that was not our fault. We couldn't view the tickets. Now it works. If you want, we can give you a refund.

for Bugs

This plugin hasn't worked for my theme and I opened a support ticket. It has been 3 days and so far no response.

DivEngine

Author response

Hi. Sorry for waiting. The support service website was taken down and that was not our fault. We couldn't view the tickets. Now it works. If you want, we can give you a refund.

for Customizability

Its not adaptable for all the themes.

DivEngine

Author response

Hi. What's the problem? Have you tried to contact with us? http://divengine.ticksy.com/

for Customer Support

I bought this plugin and I had a few bug with my template.
The author has been very professionnal and competent, he fixed thoses bug, and very quickly and properly.
Really a good plugin, very beautiful, and an author ready to help ! Well done, I recommend !

for Other

Design/Customer Support/Ease of Use:

The plugin is very robust and straight forward. If you run into technical issues their back-end support works with you to resolution.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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