Support for HTML5 Signature Pad to Image

Support for HTML5 Signature Pad to Image

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mrFreelancer supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

What browsers does this support?

All modern browsers that support html5 and toDataURL. These include… Internet Explorer 9+, Chrome 4.0+, Firefox 3.5+, Safari 4+, Opera 11.5+, iOS 3.2+, Android 2.3+, Opera Mobile 10.0+

Why is my saved signature background black?

Two possible reasons…

1. This can be caused by the PHP GD library on your server. It must be able to support GD with PNG options.

2. Some image viewers may put a “blackish” background to the image purely for display purposes since it “doesn’t” have a background by default. How your image viewer displays it is beyond the scope of this software. This doesn’t mean the signature image itself has a black background.

Why are some CSS features/attributes not working?

The main reason for this is most likely your “DocType”. If you don’t specify a doctype of it’s set to “loose”, some CSS will not work.

Your doctype must be the following….

<!DOCTYPE html PUBLIC ”-//W3C//DTD XHTML 1.0 Transitional//EN” “”>

Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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