I entered a song url into the admin, but the preview player doesn’t show up like it does in the demo video.
The admin uses the browser’s default audio player for previewing songs.
Firefox doesn’t support mp3, so in order to preview a song in Firefox, you’ll need to have a backup .ogg file in place. More information Firefox can be found under the help document’s “MP3, OGG, Firefox and Flash” section.
When entering the song url, even when using Firefox, always enter the mp3 version of the song, as the admin’s script will fall back to .ogg automatically. As with the main music player, the .ogg version of the song needs to have the same exact name and be located in the same exact folder as the song’s mp3 version. If you plan on using the Flash version of the music player to avoid having to create .ogg versions of your songs, the admin won’t provide a preview of the song. Because of that, it’s suggested that you use a browser other than Firefox while building your players (Chrome, Safari, etc.).
If you’ve read the above and are still having trouble at this point, it’s possible that the url is incorrect. To test the url, open a new tab in your browser and paste it directly into the browser’s address bar.
- If the song plays in the browser’s default audio player, the url is correct.
- If you get a “404 not found” error, the url is incorrect.
- If the browser either downloads the song automatically or asks you to download the song, the url is correct, but your server likely doesn’t support the .mp3 and/or .ogg file-types. In this case, you’ll need to update your server’s ”.htaccess” file. Instructions for this can be found in the help document’s “MP3, OGG, Firefox and Flash” section.