Endware

Endware supports this item

Supported

This author's response time can be up to 5 business days.

Popular questions for this item

Will my web app be compatible with ANY version of Windows?

YES.

Will my users need .NET, Java or any other framework to run my web app?

NO.

Can I add my own desktop icon to my web app?

YES. Simply copy an icon file named “icon.ico” into your app’s folder, and it will be displayed every time your app is run.

Will my app be able to handle downloads?

YES.

Will my app be able to handle Flash?

YES.

Will my app have a “view source” button in the right click menu?

NO.

Will my app display all HTML5 exactly as it would in Chrome or Safari?

YES.

Will my app be capable of printing?

SOMEWHAT.

When will my app be capable of FULL GRAPHICAL PRINTING?

Version 2.0

Is my source code encrypted when I create an app “From File”

NO.

When will my app’s source code be encrypted?

Version 2.0

Are the settings for my app protected from my users?

YES.

Why won’t my app play MP3 files?

It’s one of those annoying legal issues. Because of copyright and patent issues, I am not allowed to include the mp3 technology in my app without paying royalties to Technicolor, SA to license the use of their mp3 format. There is a $15,000 per year minimum for that license, and I don’t have the resources because I am just a small developer :(

There are 2 ways that you can overcome this (I apologize for the extra work), but if you are using the HTML5 audio tag you can take advantage of your app’s ability to support the OGG Vorbis format by adding a 2nd source to the <audio> tag like this:

<audio controls>
  <source src="youraudiofile.ogg" type="audio/ogg">
  <source src="youraudiofile.mp3" type="audio/mpeg">
</audio>

Of course you’ll have to convert it into the .ogg format and upload it alongside the .mp3 file, which can be kind of a hassle.

Alternatively, if you don’t want to provide multiple formats (which is understandable), you can use a Flash audio player. There are a few on the net, but I prefer StaticPlayer because of it’s ability to be customized and the fact that it’s free and doesn’t require a download. Click here to make a custom mp3 player. It will generate an <object> tag that you can simply paste into your webpage, and it will play your mp3 file.


I apologize for the inconvenience but I cannot afford to license the mp3 format for use in this application.

What video types will my app support?

OGV and of course, Flash.. You can also use the <embed> tag to utilize mp4 files, but it’s tricky and your app would require Quicktime for playback.

Norton has flagged my app (or H2D) as infected and removed the files… What do I do?

Rest assured there is no infection, Norton File Insight automatically flags files with a small amount of known users. This is a common issue that adversely affects small developers like myself (read about it here), you can read more about it on the following Norton support page:

My Norton product incorrectly alerts that a file is infected, or a program or Web site is suspicious

Symantec suggests that you Report a Suspected Erroneous Detection (False Positive) to help prevent others from having HTML5 2 Desktop flagged and removed by Norton products.

Before you distribute your app, Symantec requires that you register your app with them by submitting a Software White-Listing Request to have your app approved by Norton products.

It’s a hassle, I know.. but it’s just the way Symantec treats small developers.

Why is there a 1 star rating?

I got impatient with a customer who would not trust my advice.

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Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

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  • Installation services

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