I'm really sorry that our plugin did not fit your needs. Please see below the comments:
» terrible support and installation scam/scheme.
I'm sorry but you never requested any support from us.
You can contact us via email: firstname.lastname@example.org
Envato Support Form: http://codecanyon.net/item/hover-effects-builder-wordpress-plugin/10932318/support
Or Online Forum: https://codecanyon.net/item/hover-effects-builder-wordpress-plugin/10932318/comments
We will be glad to help you.
» I can't believe you charge $23 for this and then make it another $20 to install it...
The price for regular license is $23. Note that "Express WordPress Plugin Installation is a service offered by Envato Studio...", it is optional and you are not required to buy it. You can find more information here:
» When you install the free version easily with WP...then bamboozle the person who wants to use Pro
Hover Effects Builder available on WordPress is absolutely FREE and includes more than 60 templates so that you can add hover effects to the images on your websites for free.
Built-in editor feature is available in PRO version, but you are not required to buy it. You can use free version as long as you wish. This information is available in the products description, we don't hide it.
Look forward to hearing from you.