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I purchased your plugin yesterday however after placing the element in Visual Composer it becomes non-responsive. I cannot add sub elements and every time I click on the pencil edit icon, it jumps to the top of the page. Same with the duplicate or delete button. I’m using the latest version of the Jupiter Theme, however I tried using it with the Versus theme with the same result. I am unable to register this product on your website and hence cannot claim support for it. Please let me know how I can get this working and what details you need from me.
Hey there, thanks for your purchases!, Please try to go back to “backend editor” create a new empty page and click to the VC template icon near the ”+” plus icon and scroll down and you’ll see the predefined “Hexagon Grid” VC template there. Click to insert it to the page.
I think you mentioned themes both are premium themes. Maybe can you show or sent me you’ve created sample page url via email. info @ themeofwp.com I’ll take a look your page and let you know the solution or suggestion etc.
Normally plugin working responsive and properly but I need to see your website how it look like.
NOTE:Also if you can sent me your login details (via email) it would be good.
It’s working on standalone Visual Composer properly but Modified one won’t work. Do you have a chance to try with only Visual Composer unmodified latest version?
I have tried it on three set ups. One as mentioned before: with Jupiter theme, the in built visual composer and the latest version of wordpress.
The second: A clean install with the premium theme versus and an unmodified bundled version of visual composer with the latest version of wordpress.
The third: Clean install – No premium theme, just Visual Composer 4.12 and the Hexagon Gallery add-on.
In all the three cases, the response is the same. The plus icon does not show, and I cannot add any subelements or make any changes. Clicking on the pencil icon simply takes me to the top of the page.
Yes I saw only with the on modified version. Can you sent me the link unmodified + any premium theme installed info? I’ll check it for you quickly.
Thanks for your patience.
Kevin ThemeofWP.com Team
“The third”; should work properly because I’ve tested with third and it seem work properly.
Hey there, I’ve fixed a few things on the plugin (and also on your site.) I’ll sent an update regarding with this to codecanyon now. Thanks for your patience and sorry for this issue. Finally issue fixed and it’s working with both modified + premium theme and different combinations.
Kevin ThemeofWP.com Team
Check out Hexagon Sample page your website.
Thank you so much, it’s working now. You’ve been of great help.
Just one question: When porting the website, what do I need to do to make sure it keeps working? Do I just update the plugin to the new version you will be submitting?
Hey Joshua, no problem for the help! if you get updates or not it will be continue to work every time after the fixed. You can update it anytime to v1.0.1.
By the way update has been sent to codecanyon, I hope they will approve the update within 1-2 business days later but you don’t need to update plugin because your plugin updated already
Thanks for purchased our items!
Hey Kevin, sounds great. However, I can’t figure:
1. Where to click on the hexagon to lead to the inputted url.
2. how to make smaller hexagons
Can’t find any info on this in the documentation.
Thanks in advance!
Hey there, you can import predefined hexagon template first and you’ll see the smaller hexagon style there build with rows. You can see how the hexagon work.
Also hexagon title not clickable right now if you ask hexagon item link URL. We’ll add this option with next update.
Oh! I thought the ‘Image Link URL’ option was for this purpose, but I could not figure it out.
Great work, thanks!
Thanks for the pointed us. It’ll be fixed next version.
But right now I’ll fix it into your site. You don’t need to wait until the next update. I hope sounds great! I’ll sent the updated version to your email.
You mean clickable titles?
That would be so great! Thank you so much
Yes exactly! please check your email also plugin will be updated. Happy clients are very important for us
Hey there, item approved by codecanyon.net. You can use updated or I’ve sent version anyway.
fantastic work, wish you big sales
Thanks! for your kindly wishes.
Hi there, pre-purchase question: From the demo I can’t tell if these are clickable post types in each hexagon? Can each title be clicked and go to it’s own post-type landing page?
Hi there, you can define different URL for each hexagon item. And yes each title can be clickable.
Clickable title and mobile optimized version integrated and it’ll be updated within a business days later.
How can I make the hole area clickable not only the title?
Thank you for your answer!
Hello Noah, I think it’s not integrated at this time but I’ll add this option into the plugin asap.
Can we optimise for 1 hexagon per line in mobile? At the moment it shows as a really odd shape?
Hey there I’ll take a look that you’ve suggested and plugin will be updated. I hope will works for you.
Any ideas how long that will be?
Actually it will not gets long time but you need to wait a couple days. I hope it’s not long for you.
Hey there, it’s ready for the update I’ll sent update right now. Please keep up to date.
How could i have a gallery lightbox with the plugin ?
Good question! you should trigger hexagon’s < a href=”...> with lightbox. Which lightbox do you using?
I use lightbox of my theme but i don’t know how to trig it on hexagons
Can you please share your theme name? I’ll take a look it source and lightbox model. Then I’ll sent you a solution if it’s possible.
Can you sent me one of the working lightbox demo? I think this theme using magnific-popup.
Here a link to lightbox gallery : http://site.modulab-concept.com/lightbox/
I’ll let you know when I did it.
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