Please have a look at our Documentation section for answers. If you still can’t find what you are looking for, please Submit a Ticket for quick turnaround support.
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does there any ability to set the slider as full width screen ?
Yes, the plugin has an option for a responsive slider which will take up the full width of its container, so it can display full width if that container is full width. However there is not an option for a full window height.
Hello, This slider support video? not as content but as background, I saw it support video content but I haven’t read or seen video background anywhere. thanks
Yes the plugin can run background videos. This is done by adding a MP4 to the background layer of your slide.
Please feel free to mail us if you need any assistance. http://heroplugins.com/product/slider/documentation/?section=submit_ticket
Kind Regards, Gideon
hello , I can put the PlugIM any arera of my site ? For example , replacing the main entrance by slides and continuing posts and sidebar below ?
A slider can be put in any area of your site via the use of shortcode. I am just a bit unsure about your request, but we’ll gladly have a look at it if you can send us a support email with an example of exactly what you need. We’ll even help you implement the slider if you need any assistance.
On my website there on the homepage, there is a space yesterday has an image and my logo + 2 buttons , I would like to replace it by the slides , you canOn my website there on the homepage, there is a space yesterday has an image and my logo + 2 buttons , I would like to replace it by the slides , you can ?
My site: http://misteriosliterarios.com.br/
Yes it is possible to replace that area with a slider, but we might have to help you with some custom code to integrate it into your theme.
we updated our Hero Slider version 1.0.0 to 1.1.10. Since then we have no more content in our Hero Slider admin, and no content in our homepage slider. We are wondering if the content has been permanently erased and especially why ?
Thanks in advance.
Hello Im interested in using this for my website which is beatbanga77.com I want to be able to use this as multiple different widgets in the magazine part not side…. Like www.hotnewhiphop.com has featured videos in one size, then another row, Featured Mixtapes, has another size, then this row, Featured Articles has a different size. I want to be able to do all this from my different categorys from my widgets. Can I do this with your slider?
This will not be possible with HeroSlider. I think something like WooSlider might work for you.
Am I able to have a static logo stay on the sliders across a number of backgrounds? So the backgrounds change but the logo always stays where it is
Unfortunately this would not be possible with HeroSlider.
You can however achieve this with some custom CSS.
Is it possible when using the slider as a posts slider, to add a video to individual slides? I know that the posts slider uses the featured image as the background for the slides. What I want to do is specify a video for each post and have it show on top of the featured image for each slide. Is this possible? If so, how?
Each slide can have it’s own video as a background with any other element on-top of the video. The video can be added by editing the individual slide and scroll right to the bottom of that slide. You will then see 2 buttons, one for background images and one for background videos.
Hope I understood correctly, if not, please send us a support email with a simple sketch of what you want to achieve, and we’ll gladly supply you with a detailed answer.
I’m sorry if I was not clear in my original question. I understand that a video can be used as either the background or as an insert over a slide when you are creating a regular manually created slider.
My question is about using the slider to automatically show the featured images and titles of most recent posts. Basically making a slider template that is then used to present recent posts. In this case, can a video be either used as the background or inset over the featured image of the posts?
Thank you for coming back to me
You can still have a background video for a post slider, but it will not be dynamic. It will be a fixed video for all resent posts. The featured image next to the recent post can only be an image and not a video. You can insert another layer with a video on top of the recent post featured image, but the spacing might be an issue, as the video will be much bigger that the featured image.
Hope this answers your question.
If you want to send us a support mail, then we can set up a demo site with backend access to test all the features before you buy.
When adding a YouTube video, how do I stop the slider from advancing before the video finishes. I’ve turned off the slide, but the video doesn’t show and the circle just spins.
By default, the slide would not advance before the video ends. Are you referring to a background video, or is it a video as a layer in a slide?
It might be better if you send us a support query. One of our friendly support guys will guide you in the right direction.
Hi, how to set up idle time of slide less than 5 sec? It’s definitely too long.
We’d be happy to help and make this change for you if you could please send us a support ticket and include the WordPress and FTP login info for the site.
Hi! it´s possible to add a link in a bg? Thanks!
Backgrounds can not have a link, but what you can do is add a transparent png or gif as an Image Layer and then link that image.
Please feel free to ask more questions, we’ll gladly help.
We have a problem with one slider, look this: http://ibizaglobalradio.com in chrome & Opera run perfect, in safari don´t run. The other slider run pefectly. What is the problem? It´s important for us THANKS!
It looks like there might be some interference from another plugin or the theme, but we can have a look at this for you and help you with a solution.
Sorry, but I have to say that it is the worst technical service I have ever been given in codecanyon. We had to solve the problem ourselves, after so many days. It is not fair, because not only payment for the product also for the support.
I do not recommend anyone to buy this slider.
We are very sorry for the inconvenience. We did state on the support site that we were on a short Christmas break from 23 Dec to 3 Jan 2017 and that we would give limited support during that time.
Can you please confirm that you sent us a support ticket in the last few days, as I can not see any emails from you? If so, please send us the ticket number and we’ll follow up straight away.
Here is the link to our support section again – http://heroplugins.com/product/slider/documentation/?section=submit_ticket
And will I be able to style the text with the font I use from Google Fonts plugin? Or am I limited to a predetermined list of choices?
The slider only supports adding in posts and unfortunately not pages so this would not be possible. The slider in the example however is not our Hero Slider plugin and would not support the example layout with slider content controls on the bottom. The plugin does however have Google Fonts built in so you’ll be able to use these for the text elements within the slider.
Please let me know if you have any other questions.
1. Is there a way to dim the slider images so that white text is easier to read on top of it? For example, putting a text layer with a semi-transparent background, but no text, would be one way to accomplish this.
2. Can post meta description be displayed along with a post? Or can it only display the starting content of the posts?
1 – Unfortunately there is not a setting to dim images through the plugin options and text layers do not support backgrounds. In order to have a transparent layer behind text you’d need to use an image element with a PNG and place the text layer on top of this.
2 – Posts only display the featured image thumbnail, title and short excerpt along with a link to the post but no meta info such as date or category.
Hello before i will buy this plugin i have a question. Is this only a full width slider or can you change the width any format for example 600px at 200px
The slider can either be set to full width or have a defined pixel width. In both cases the slider would be responsive and scale down, however you wouldn’t be able to define specific break point widths.
I hope this helps!
Ok thanks for your quick response !
Hi, is there any way to attach pdf in post slider?
This could be done by adding in the URL to the file through the button element that can be added to the slider, so that when clicking the button the PDF could be opened in a new tab.
Hope this helps!
Can I add shortcodes into a slide? For example, I want to use this plugin: https://codecanyon.net/item/responsive-charts/7082323 – Can I insert shortcodes for these charts into a slide?
Unfortunately this would not be possible.
Hi, my question is will this work as a page background slider? We want this to work as a slider that can fade-in/out a series of images as a page backdrop. An example would be something like this: http://www.elegantthemes.com/demo/?theme=InStyle Please advise, thanks!
Thank you for getting in touch. Unfortunately this would not be possible with HeroSlider.
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