Discussion on Hero Mega Menu - Responsive WordPress Menu Plugin

Discussion on Hero Mega Menu - Responsive WordPress Menu Plugin

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797 comments found.

When i add a Mega Menu and add an image in the dropdown, but when i click it it adds the current post url as well. How can i fix that? Thnx

Hi victorluna300

Using the ‘image’ element within the meagre menu drop down should only be showing the image as it’s set in the element and does not connect with a post. If you’re having further issues or lease do get in touch at the support link below and we’d be happy to take a closer look to assist.


I am using transparent menu header on some pages. I am using headers with white background on some pages. I use dark header on some pages. Does it help to make only mega menu without breaking the page header style? I just want Mega menu. I don’t want the whole header field to change its style. it’s disrupting my work and my design.
best wishes

and.. tab menu ?

Hi alicanyildizcom

Thanks for reaching out!

The Hero Menu would contain the full menu bar with different sections i.e. logo, navigation, search and social but it is possible to enable/disable each section. The menu bar itself could also be made transparent but it might just depend on your intended design on how best to integrate the menu. An example of the transparent menu over site content can be seen on our demo page linked below.

The plugin however does not include a ‘tab menu’ I’m afarid.

I hope that helps clear some things up. Please feel free to let me know if you have any further questions.


I create a new custom icon pack with but when I upload the zip file on the “Add icons packs” section, I receive this error ==> “The font pack you are trying to upload already exists”. Any help, please!

Hi mosaixel

We’d be happy to help with getting the marker pack set up for you. Please feel free to get in touch with support at the below link.


Hello, this plugin works with WP Backery builder? thx :)

Hi luchinoburt

Yes indeed! Hero Menu can be used with WPBakery Page Builder. Hero Menu can be used via a shortcode which can be added to your page to be displayed. I hope that helps!


Hello heroplugins, thanks fo answer, pleas a last quesiton before to buy: This plugin works with all themes? I ask it because I have tried several big menu plugin but they doesn’t works with my theme. Thanks in advance for info :) LC


Hero Menu would be compatible with most themes but can require an integration in some themes in order to replace the theme’s default header menu. For this the plugin allows the Hero Menu to be integrated via a shortcode directly in the theme’s template files. If you do need some assistance with the integration process we’d be more than happy to help.

Hi, I maybe want to buy this plugin, but I have an important question. My client wants to have a mega menu on this website: underneath telefoon reparatie there are a lot of brands of phones and underneath them all the types. He wants that every submenu is openend by hover. Now only the main menu is opened by hover. Is that possible with your plugin? Hope to hear from you! Best, Marloes

Hi MarloesV

Thanks for getting in touch!

I’m afraid Hero Menu does not have a built in element such as this for the list drop-downs in the mega menu. However we do provide an option to add custom HTML to a column on the mega menu so the option could be to create your own custom structure here.

I hope that helps! Please do let me know if you have any further questions.


Hi, I would like to request a refund so I might move on from this plugin to another one. The settings are not working as they should. Here are three things I’ve noticed:

1. Background color settings can’t be disabled. I have background gradients set to OFF. I’ve tried both 100% transparency and 0%. It doesn’t matter if I set background gradients so ON and transparency set to 0% either.

2. I tried to override the CSS by pulling in the target element from Inspect Element and the plugin doesn’t seem to acknowledge the inline styles. I tried to be more specific by adding the parent wrapper class and also using !important; at the end of the style to no avail.

3. The search field was added to the left and the magnifying glass appear on one line while the search field breaks out of the menu div and onto its own line. I didn’t dig too far into the styles to unearth the cause but it may be due to a flex style on the parent element in Bricks Builder, but you can imagine my surprise when I discovered this plugin is styled with floats and display: table… what year is this?

Hi open4biz

Sorry to hear about the issues you’re having!

It does sound like maybe there could potentially be some other interference. With the background colors, we don’t have any additional backgrounds that should be showing so it could perhaps be some inherited styles that could be affecting this and the search field display,

For custom CSS we definitely don’t limit and cannot prevent custom CSS from being added so this might just be an issue with selectors used and the formatting of your code.

We do use valid CSS properties within the menu styling, be they new or established, and we’d always be happy to assist with any issues you might be having, I’ve included a link to our support form if you’d like to get in touch and we’d be more than happy to take a closer look at the issues to help.

Alternatively, refund requests can be submitted at the below link.



HBSP Purchased

Is it possible to get support for fontawesome pro? I use the duo tone icons all over my site,


I’m afraid we don’t have direct integration with fontawesome but if you’d like to get in touch with support at the below link we’d be happy to take a closer look and see if there is any way we can assist in this case.



I’m looking for a plugin which lets me set a mobile menu with horizontal navigation. I mean that, when I open the menu, I can navigate items and sub-items with horizontal navigation instead of vertical subnavigation.

Do you know if I can set this with your plugin? Please see the screenshot here for a sample of what I mean, you see the arrows which let people navigate before/left in submenu:


Hi ipergraphic

Thanks for getting in touch! I’m afraid Hero Menu does not support a mobile sub menu such as this and would be shown in a dropdown system. I’ve included a link to our demo page below if you’d like to take a closer look.

Feel free to let me know if you have any questions.



masskk Purchased

Hi! Any idea how to make the same yellow color for the whole menu –

Hi masskk

You’ll be able to adjust the menu bar background color from the ‘Styling > Main Navigation’ tab of the menu settings. You would also just need to ensure that your menu bar is extended for the full width of the page in order for the background to also display full width.

Feel free to get in touch with support at the link below if you need any assistance with the menu settings.


Is there any animation you can apply to the sub menu ?

Hi savacom100

Hero Menu does provide a fade animation for the sub menu display but I’m afraid does not provide further animation options.

Please do let me know if you have any further questions.


Toggle menu is not working on mobile devices. Please check and help.

Any reply on this?

Hi danielhpatton

Apologies for the delayed reply on this! The issues on the page looks to be related to jQuery. Please could you get in touch via the below support link with the relevant login info and we’d be happy to take a closer look.


Hi, I need to create a second level of navigation menu (like in Is it possible to do this with your plugin? Thank you

Hi poilty7

Thanks for your question! Unfortunately Hero Menu would not be able to provide the functionality as in the example.

Please do let me know if you have any further questions.


Hello. Before purchase is it possible to build a menu exactly like this one. The Browse Tours drop-down with additional menu and rollovers that open up to new menus is what I want to achieve. Thank you

Hi liquidspark

Thanks for your question. Unfortunately though Hero Menu does not provide functionality for the rollover submenu in the mega menu dropdown and so it would not be possible to create with the plugin.

Please do let me know if you have any further questions.



before purchase your plugin, I’d like to know if it’s capable to configure a menu like this in the video (dropline 3rd level menu horizontal) in link:


Hi N7trogen

Unfortunately Hero Menu currently does not provide functionality for creating a horizontal dropdown. The standard dropdown would be displayed vertically.

Please let me know if you have any further questions.



I am searching for a plugin which can open a new window without url bar and tool bar and other bars. Actually i have a examination / test website and in footer i would like to have exam buttons like Exam 1, Exam 2, Exam 3 etc so that if i click on any exam in footer it opens in a popup window or in uper frame / window.

can i do that with this plugin ?

Hi Unicomoda

I’m afraid Hero Menu does not provide functionality for creating popup windows on the page, this sort of functionality would need to be done independently of the plugin.

I hope that helps, please do let me know if you have any further questions.


Hi, I have just purchased, but i just realized that it is not easy to add Product Categories. I would have to paste them as Custom Links, rather than selecting the Product Categories from the UI and adding them to the menu. This to me is a bit not a very friendly user workflow. When using other mega menus, i realized that I am able to directly add Product Categories, but it seems that Hero Menu requires that extra work to find the category URL and paste it as a custom link. Can the author confirm that this is the workflow to add Product Categories ?

Hi felixlu

Thanks for getting in touch!

Product categories can be added from the menu settings UI on the ‘Layout > Navigation Structure’ tab and will be listed under ‘Post Type Categories’.

If you’re needing to add a category as a main parent link or to a standard dropdown you’ll find the ‘Post Type Categories’ section in the left-hand accordion menu. Or if adding to the mega menu this can be done through the ‘List’ column element by selecting the ‘Post Type – Product Categories’ option from the dropdown. Please note that a category must contain at least one published product to be available as empty categories are not listed.

I hope that helps, feel free to let me know if you have any questions or you can also get in touch with support via the link below.


Hello there, i have a pre-sale question. I would like to know if it is possible to have the megamenu always open. I attach a screenshot.


Hi zor47

There feature is not implemented by default but some extra CSS could be added to force a specific mega menu dropdown to always be visible. This would depend on the required usage/layout as having a single dropdown always open would interfere with other dropdowns if used in the menu. Feel free to get in touch if you’d like to take a closer look at a demo.


I just updated to the latest version of Divi and my Hero menu has disappeared.

Hi debsher

The only option I could perhaps suggest is if the parent theme header code has been changed in the new updated and that change needs to be reflected in the child header too. But ultimately the best would to be look into the issue to see directly why the element is not showing.

Do I have to buy a whole new license to renew support so that you could look at this compatibility issue?

Hi debsher

If needed you can extend your support period for a specific product from your ‘Downloads’ page on Code Canyon. So ne need to re-purchase the product itself again.

Pre-sale question: Good morning ! Your plugin look very cool! Please I really need know if your plugin is compatible with the new feature of WP Rocket v3.9 => JS Report execution. Because my project need be compatible at 100% with this, because we absolutely have to use the JS report everywhere on our site. My exact question is, is it possible to easily exclude Hero Menu so that there is no need for user interactivity for the menu to show directly. Thank you very much for your information.

Hi salvia34

Thanks for getting in touch!

I’m afraid I’m not too familiar with this specific setting/option for WP Rocket so I’m not entirely sure of its functionality. That being said, no user interaction is required for showing/loading the menu, although I’m not certain if you mean removing the plugin JS scripts.

Please feel free to get in touch via the support link below and we can try help where we can with confirming and testing this.


Hello,big issue for us with the latest version of your plugin. Our site menu is a mess. Tried to ask for a former version of the plugin 1.15.3 from your website. We are not asking for support, just a link to a former version would be fine. Thanks

Hi AD75011

Please feel free to get in touch with support at the below link and we’d be happy to assist.


Thank you very much for your kind support offer, we were able to retrieve a former version of the plugin rep from a backup and it fixed our issue (I sent you an email about this).


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