Is it possible to get support for fontawesome pro? I use the duo tone icons all over my site,
I’m afraid we don’t have direct integration with fontawesome but if you’d like to get in touch with support at the below link we’d be happy to take a closer look and see if there is any way we can assist in this case.
I’m looking for a plugin which lets me set a mobile menu with horizontal navigation. I mean that, when I open the menu, I can navigate items and sub-items with horizontal navigation instead of vertical subnavigation.
Do you know if I can set this with your plugin? Please see the screenshot here for a sample of what I mean, you see the arrows which let people navigate before/left in submenu: https://ibb.co/0nWbVNZ
Thanks for getting in touch! I’m afraid Hero Menu does not support a mobile sub menu such as this and would be shown in a dropdown system. I’ve included a link to our demo page below if you’d like to take a closer look.
Feel free to let me know if you have any questions.
Hi! Any idea how to make the same yellow color for the whole menu – https://prnt.sc/IxSfkG7d9u09
You’ll be able to adjust the menu bar background color from the ‘Styling > Main Navigation’ tab of the menu settings. You would also just need to ensure that your menu bar is extended for the full width of the page in order for the background to also display full width.
Feel free to get in touch with support at the link below if you need any assistance with the menu settings.
Is there any animation you can apply to the sub menu ?
Hero Menu does provide a fade animation for the sub menu display but I’m afraid does not provide further animation options.
Please do let me know if you have any further questions.
Any reply on this?
Apologies for the delayed reply on this! The issues on the page looks to be related to jQuery. Please could you get in touch via the below support link with the relevant login info and we’d be happy to take a closer look.
Hi, I need to create a second level of navigation menu (like in fiverr.com). Is it possible to do this with your plugin? Thank you
Thanks for your question! Unfortunately Hero Menu would not be able to provide the functionality as in the example.
Hello. Before purchase is it possible to build a menu exactly like this one. The Browse Tours drop-down with additional menu and rollovers that open up to new menus is what I want to achieve. Thank you
Thanks for your question. Unfortunately though Hero Menu does not provide functionality for the rollover submenu in the mega menu dropdown and so it would not be possible to create with the plugin.
before purchase your plugin, I’d like to know if it’s capable to configure a menu like this in the video (dropline 3rd level menu horizontal) in link:
Unfortunately Hero Menu currently does not provide functionality for creating a horizontal dropdown. The standard dropdown would be displayed vertically.
Please let me know if you have any further questions.
I am searching for a plugin which can open a new window without url bar and tool bar and other bars. Actually i have a examination / test website and in footer i would like to have exam buttons like Exam 1, Exam 2, Exam 3 etc so that if i click on any exam in footer it opens in a popup window or in uper frame / window.
can i do that with this plugin ?
I’m afraid Hero Menu does not provide functionality for creating popup windows on the page, this sort of functionality would need to be done independently of the plugin.
I hope that helps, please do let me know if you have any further questions.
Hi, I have just purchased, but i just realized that it is not easy to add Product Categories. I would have to paste them as Custom Links, rather than selecting the Product Categories from the UI and adding them to the menu. This to me is a bit not a very friendly user workflow. When using other mega menus, i realized that I am able to directly add Product Categories, but it seems that Hero Menu requires that extra work to find the category URL and paste it as a custom link. Can the author confirm that this is the workflow to add Product Categories ?
Thanks for getting in touch!
Product categories can be added from the menu settings UI on the ‘Layout > Navigation Structure’ tab and will be listed under ‘Post Type Categories’.
If you’re needing to add a category as a main parent link or to a standard dropdown you’ll find the ‘Post Type Categories’ section in the left-hand accordion menu. Or if adding to the mega menu this can be done through the ‘List’ column element by selecting the ‘Post Type – Product Categories’ option from the dropdown. Please note that a category must contain at least one published product to be available as empty categories are not listed.
I hope that helps, feel free to let me know if you have any questions or you can also get in touch with support via the link below.
Hello there, i have a pre-sale question. I would like to know if it is possible to have the megamenu always open. I attach a screenshot. https://www.mediafire.com/file/n1vf8dmz01snon9/Screenshot_2.png/file
There feature is not implemented by default but some extra CSS could be added to force a specific mega menu dropdown to always be visible. This would depend on the required usage/layout as having a single dropdown always open would interfere with other dropdowns if used in the menu. Feel free to get in touch if you’d like to take a closer look at a demo.
I just updated to the latest version of Divi and my Hero menu has disappeared.
Theme updates will usually overwrite existing files so if the menu shortcode was perhaps added through your theme header file this would overwrite that change and it would need to be re-done. One option however could be to do this through a child theme so that theme updates then wont overwrite the modified file in the child theme folder.
If you need any assistance with the menu integration, feel free to get in touch via the support link below.
Hi – Thanks for your response. I’ve used your plugin with Divi on this website for years and I’ve always used a child theme, so I don’t think that’s the problem. Any other ideas? Thanks. Deb Sher
The only option I could perhaps suggest is if the parent theme header code has been changed in the new updated and that change needs to be reflected in the child header too. But ultimately the best would to be look into the issue to see directly why the element is not showing.
Do I have to buy a whole new license to renew support so that you could look at this compatibility issue?
If needed you can extend your support period for a specific product from your ‘Downloads’ page on Code Canyon. So ne need to re-purchase the product itself again.
Pre-sale question: Good morning ! Your plugin look very cool! Please I really need know if your plugin is compatible with the new feature of WP Rocket v3.9 => JS Report execution. Because my project need be compatible at 100% with this, because we absolutely have to use the JS report everywhere on our site. My exact question is, is it possible to easily exclude Hero Menu so that there is no need for user interactivity for the menu to show directly. Thank you very much for your information.
I’m afraid I’m not too familiar with this specific setting/option for WP Rocket so I’m not entirely sure of its functionality. That being said, no user interaction is required for showing/loading the menu, although I’m not certain if you mean removing the plugin JS scripts.
Please feel free to get in touch via the support link below and we can try help where we can with confirming and testing this.
Hello,big issue for us with the latest version of your plugin. Our site menu is a mess. Tried to ask for a former version of the plugin 1.15.3 from your website. We are not asking for support, just a link to a former version would be fine. Thanks
Please feel free to get in touch with support at the below link and we’d be happy to assist.
Thank you very much for your kind support offer, we were able to retrieve a former version of the plugin rep from a backup and it fixed our issue (I sent you an email about this).
Please I sent a ticket and until now I have not received any response.
Please could you let me know the ticket number and I’ll then be able to follow up with that on our end.
I’m looking for a menu system that will allow me to have a 4 column list, and each of those have hover-over (or click to open) sub menus. Does this support that kind of setup?
Thanks for the question!
I’m afraid Hero Menu does not support sub-menu lists in the mega menu view. You can definitely create lists within a column but these would not support any hover or click events to expand further sub lists.
Please feel free to let me know if you have any further questions.
Is there any way to incorporate secondary menu items into the mobile menu with this plugin? Thanks.
Just to confirm, are you referring to consolidating two different Hero Menus into 1 single mobile menu? I’m afraid this would not be possible as each menu contains its own navigation structure separate to other menus. The only workaround perhaps might be to apply some custom CSS to show/hide specific links in a menu with a media query so that certain links are only shown on mobile in a given menu.
Thanks for your response. I use the Hero menu for my primary menu and the regular WP secondary menu at the top, so I guess it’s not possible. And it wouldn’t help to change the secondary menu to a Hero menu because I still wouldn’t see it on mobile unless I did some custom coding.
Yes, I’m afraid it wouldn’t be possible to integrate an existing menu created through WordPress into Hero Menu. Feel free to let me know if you have any further questions.
I have a presale question. Can you have a hamburger menu for the desktop? So basically the desktop would be left hamburger, center logo and right search and social.
There is no specific desktop hamburger layout, however, the menu breakpoints can be manually adjusted to values as needed. With this you would be able to set a much larger breakpoint for the mobile view so that the mobile menu is what is displayed on desktop.
I hope that helps!
I am interested in purchasing the Hero Menu. Wanted to know if its compatible with The7 Theme https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590 Thanks!
Hero Menu would be compatible with most themes although some integration can be required to replace the theme’s default menu with the Hero Menu instead. This is usually done through adding the menu shortcode to the theme’s header template and we’d be more than happy to assist with any integration if needed.
Thanks for the latest update
Always a pleasure
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