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Kind Regards
HeroPlugins

I cannot believe how much time and frustration this plugin is costing me every time I make a simple edit to the navigation structure, and what is displayed on the backend is NOT what displays on the front. Ridiculous!

I was told by author to “snap” menu item slightly out of position, and then back into position. But, when I “snap” a sub-menu item, it becomes a main menu item and won’t snap back. I’ve reloaded the damn thing a dozen times now!!! ARGHH!

THIS IS DRIVING ME NUTS! PLEASE FIX SO I DON’T HAVE TO LEAVE A SCATHING REVIEW!!!

When you have to rely on crossing your fingers every time you hit “Update”, that’s not good!

There is a four letter work that would be very fitting for me to use in caps, but I don’t want to get slapped with abuse. %@

Hi Paul

I’d be more than happy to take a look for you and help you with this issue. I don’t see a reply to your current ticket but if you could respond there and let me know if I can go ahead with the same access info we can try resolve the issue for you.

Regards, Milos

Hi I am considering purchasing this plugin but before I do can you tell me if it is compatible with WordPress 4.8 and WooCommerce 3.1 as the plugin hasn’t been updated for 8 months and the demo site is using WordPress 4.7 and outdated WooCommerce 2.5.5

Hi cnomadl

Sorry for the confusion, we’ll be sure to update these to reflect the new versions. I can confirm the plugin is compatible with both WordPress 4.8 and WooCommerce 3.1.

Regards, Milos

Yaw93

Yaw93 Purchased

How can I add icon pack? I uploaded it but nothing change.

Hi

Please send us an email and we’ll generate an icon pack for you to import.

http://heroplugins.com/product/hero-menu/documentation/?section=submit_ticket

Kind Regards, Gideon

IMSware

IMSware Purchased

Greetings

Got a short question: is it possible to set a link for a “Column Heading”?

Regards

Milos_Krstic

Milos_Krstic Author Team

Hi IMSware

Unfortunately no, column headings can’t be set a link.

Regards, Milos

IMSware

IMSware Purchased

Hm, too bad. For me, it´s the only missing feature (to be honest, 999 are just the way they should be).

Doesn´t matter. Thanks for your answer.

Regards!

Milos_Krstic

Milos_Krstic Author Team

Hi IMSware

An option for a workaround could be to use the ‘Contact/HTML’ element and to then manually create the content for the column with custom HTML and CSS.

I hope that helps! Let me know if there is anything else I can do.

Regards, Milos

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