I want to use your plugin to put markers at different venues that do New Years parties. On click, I would like to include a flyer and a button “buy tickets” going to an external link. Is that possible?
You would need to add in this content to the marker info window which would open up when clicking the marker. You would need to create the HTML and styling for the button and also include the flyer, if it is an image, with an HTML image tag.
I hope this helps clear things up.
Hi, i need connect google maps direct. I am using on mobile Google Maps, and, i save some locations.
All locations save in the my google map list.
Do there any way import Kml ? or do there any way to direct connect ?
I want, show my all locations at my web site (in your plugin)
Unfortunately its not possible to import a KML file or connect to an existing map. You would need to recreate your map within Hero Maps. The plugin does support importing markers through a CSV which might help with the transfer.
Please let me know if you have any questions.
Why don’t upgrade for it? All people use google map, why don’t support google map Kml files?
KML support is definitely on our ‘to do’ list and we will be looking at supporting it in future but for now I’m afraid it not possible.
I am interested in your map product, I have two questions:
1. for the tabbed categories – I have approx 40 categories I want to include. Can I control how they appear – for instance, under the map, what font size, what font color, will they automatically wrap to the next line? can I choose how many per line?
2. Is there a way to mass upload locations?
With thanks, Dori
I’m very sorry for only replying now. I had an issue with my email, so some of the messages only came through now.
We give you full control over tab styling. This would include fonts, colors, borders, corner radius, background color etc.
Please feel free to send us a support email and we’ll set a demo site up for you to run some tests if you are interested.
Kind Regards, Gideon
Please have a look at our Documentation section for answers. If you still can’t find what you are looking for, please Submit a Ticket for quick turnaround support.
Great plugins. But I can’t find the cluster on/off option.
I’m very sorry for only replying now. This message was missed for some reason.
Open your Hero Maps Premium plugin, click on the map that you are working on, now browse to Advanced in the top red bar. Scroll down the page and you’ll see a Button called Marker Clustering.
Please let us know if you need any further assistance.
Couple of pre-sale questions for you.
I would like to create a full-width map with tabbed filtering, like the one shown on the preview page, which has a menu bar at the top with tabs to Hotels, Restaurants, Coffee, Clothing, Sightseeing.
I would like to confirm the functionality of this type of map. Do you have a working demo of that type of Map? Also, can you point me to the specific documentation section that explains how to setup that kind of map?
Please send us a support email and one of the guys can set a demo up for you to test the functionality.
How can I manually set Latitude and Longitude so I don’t have to zoom in to position the icon every time?
When you create a map, open the “Markers” tab in the red navigation bar at the top. You will see a search field in the top left corner on the map. Just drop your coordinates in there and hit enter. The map will then focus in on that area and will show a blue dot in the exact location. You can then just drag and drop your marker on that blue dot.
The coordinates should look similar to this: 40.79717741518769,-73.95584106445312
Hope this helps.
Please let us know if you have any more questions.
Perfect. I have another problem but I have opens a ticket for that one. Thanks for the quick reply.
No problem:) The support guys will attend to your support email first thing Monday morning!
So does this plugin just not work for Chrome? It works in Safari. Using “thefox” theme. It looks awesome and works well… but It doesn’t hold the default zoom in safari and chrome it doesn’t show at all. I’ve also tried with no extentions in chrome and all plugins off in wordpress but VC and this. I also purged the cache from my server and turned off cloudflare.
It sounds like there might be some interference from the theme or somewhere else. We’ll be able to quickly assess and give you feedback if you please send us a support ticket. Please include a link to your site as well.
ticket in, thanks Gideon Request #3257
Hello, is there a way to improve performance on the map loading. It seems to take quite a long time, around 5-10 seconds. The server is basically a dedicated super computer, with 1GB up and down network. Only has 5,000 markers.
Additionally, where is the default marker saved?
We’ve successfully done tests with 10 000 or more markers and there would be a slight delay, but not by that much. With that many markers, the delay would be from Google Maps itself and not the plugin, but we have seen cases where other plugins would interfere with the load time. We can run a quick test to see what is causing it and should be able to supply you with a line of css to speed up the load time.
Please send us a support ticket and we’ll gladly help. Please also let us know if you are referring to the default red Google Maps Marker. http://heroplugins.com/product/maps/documentation/?section=submit_ticket
Is there a way to bulk set the Marker type? Default is to google marker type. However if you are importing several thousand markers, setting the marker type by hand would be impossible.
Oops double post.
You’d be able toe bulk edit the marker by category, so change the marker image for an entire category at once but not all markers (unless they are all in the same category). You can do this on the ‘Markers’ tab by first selecting the category and then clicking the ‘Set Category Marker’ button. I’ve included a link to our documentation section about this that has some more detailed info.
Great thank you! No one ever reads the documentation.
Only a pleasure!
Hi, Is this plugin works for WordPress only? The site I planning to use this map is just static HTML site.
Thank you for getting in touch. This plugin is build for WordPress only.
Hello, is it possible to hide map labels (cities, streets, etc..)?
Thank you for getting in touch. Although it is possible in to ‘re-skin’ Google Maps to allow you to hide these items, the plugin does not currently support custom themes.
How can I make a marker clickable and open a link directly?
You could redirect the user by adding the following method:
If you require any further assistance, please log a support query (http://heroplugins.com/product/maps/documentation/?section=submit_ticket) for us and we’ll be able to assist with the implementation.
Very happy with plugin. But can´t upload custom markers. ”Security token timed out, please try again” pops up all the time, can you help me please ! Thank’s
This could be due to file permissions for the plugin folder, if you could set this to be 755 for the ‘hmapsprem’ folder and all of its contents it should solve it.
If you continue to have any issues please send us a support ticket at the link below and we can take a closer look.
PreSALE: i need to translate the text “GET DIRECTIONS” its possible to change it? if is through support i will need to solve it in next 2 hours after purchase it.
Thank you for your interest in our plugin. Yes, it is technically possible by making use of a JS click event to change the copy on the button. Could I ask you to please log a support query so that we can assist.
Do you know why when i load the page from the menu it’s not working ?
thanks a lot
It is strange indeed. I’ve just done a test of your site in Chrome and Firefox (Mac and PC) and all seems to be working fine.
Can you please send us a support ticket, and we’ll gladly take a look. Please also let us know which browser you are using.
Thanks Gideon,,, my support is just arrived at the end,.. so i need to take a extension for support ? i’m on Chrome.. Version 55.0.2883.87 m and i check on another laptop and the same problem..
So for you it’s working fine when you load the page from the menu?
Yes it works fine if I click on the Contact Us navigation item on all machines and different browsers.
No need to extend your support, we’ll help you out this time:) Please send us a support query, but send it as “Not Purchased” and include your purchase code in the comments section.
Thanks a lot i will send you
I am very frustrated. I have a lot of markers I need to add to my map. It is no way to add a new marker by coordinates. It is not possible to use the search field as you suggest. It simply doesnt work. How can I add markers the only logical way – by coordinates?
Unfortunately its not possible to set the co-ordinates when dropping in the maker manually, however this can be done when importing your makers via a CSV. With a CSV it might be easier to bulk import multiple markers at once on a map and would allow you to define specific co-ordinates for each marker along with other marker info available within the plugin interface. I’ve included a link to our documentation page which covers the CSV import topic.
If you haver any issues or questions feel free to send us a support ticket.
You have replied that it is not possible to add markers by coordinates. I am very disapointed over this plugin. And I am very dissapointed over the support regime. You have to be a detective better than Poirot to find support.
The conclusion is: yet another useless plugin….. As all other map plugins I have bought today. All big dissapointments…
We must have understood you incorrectly. It is possible to search the map using coordinates. ( E.g. “40.7616826,-73.9795213” ) This will drop a small blue dot on the map and you can then drop a new marker on that blue dot.
Hope this is what you where looking for?
Had an issue, now is fixed,
I’m glad you’re sorted:)
Please feel free to mail us again if you need any assistance.
Regarding the API key I have added one and a whole day has passed but I still get the “Something went wrong” message. I’ve went through other comments asking for help and a guy’s problem was solved by just waiting for Google to “aknowledge” something. Is this my case, too, or there’s something I’m missing?!
Can you help me?
The API key recognition is usually fairly quick if not instant. It sounds like perhaps there might be another Google Maps API include on your site added in by either the theme or another plugin thats missing the API key. If you’re able to double check if that is the case adding in the API key to this location too should resolve the problem.
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