Please have a look at our Documentation section for answers. If you still can’t find what you are looking for, please Submit a Ticket for quick turnaround support.
Please submit a ticket here and we’ll gladly help. http://heroplugins.com/product/maps/documentation/?section=submit_ticket
Kind Regards, Gideon
Hi, Great plugin. Quick question, is there a way to merge two maps. I have two maps, one with commercial properties and one with residential properties, each map has about 40 datapoints. I would like to create a new map and import the 80 datapoints into the main map, is this possible and if so, please explain how. thank you.
Although maps can be exported and imported I’m afraid merging maps is not possible through the plugin and would need to be manually done.
Please let me know if you have any further questions.
On your demo, what’s supposed to happen when I click the markers? When I click them nothing happens – chrome or firefox.
Hi. They can display a box with content if content was added via the HeroMaps backend.
thanks. Do you have a demo that shows things in a box – like images? Since that’s an important functionality I’d like to see it before I buy it.
You can preview the marker info windows on our demo page further down, from the map example just below the ‘MARKER GROUPS’ heading. Unfortunately they don’t have images added in but do show the base text and URL and the ‘get directions’ link but images could be added in with your own HTML in the text area i.e. ”<” img src=”path/to/image.jpg” / ”>” (without quotes around the < and > bracket).
Hello! I have few pre-sale questins^
1) )Can I cr8 100+ different maps (shortcodes) for different pages on my site?
2) Can I add video
3) Can I use search by City or adress?
1 – Yes, the plugin does not have a map limit so you’ll be able to create many different maps. Please just do note that this could increase load times to how the map list in the plugin.
2 – There is not an option to include video through the plugin settings but you can embed video such as YouTube using the iframe embed code in a marker info window.
3 – The search field provided by the plugin is the Google Maps places search so it would only return city and address results but please know that this field will not search through the custom markers you’ve added in.
We want to divide a row into two columns, left side 50% and right side 50%. I want to display your multi location pointing map on left side of a row at 50% region, where if user keep mouse hover on any location at left side, on right side at other 50% region i want it to display relevant location details like Branch Name, Address, Contact Details, Projects done, Team Lead, etc… . This should come on the right side of the page but not like a small popup, kindly advise how to achieve this ?
Unfortunately this functionality is not supported by Hero Maps and would not be possible to achieve with the plugin.
I like that plugin and all it’s features.
However, there is one feature missing (as far, as I know), which many other similar plugins have.
Will there be any (near) future update for displaying posts on the map?
I think, that many other customers also want this feature.
I really want to buy your plugin, since I think it’s the most beautiful one I saw (I really like the tabbed filtering for example). But without this feature, I have to choose another one.
Oh, and by the way. Where can I buy the markers? They are also from here? Graphicriver?
Thanks for your answer,
I’m afraid adding posts to the map is not a supported feature so this would not be possible to do and unfortunately we don’t have any plans currently to implement this. The only option perhaps would be to manually include links to posts within the marker info window.
We do have two additional marker packs you can download from the links below but custom markers can also be added in by using PNG image files.
Hi would I be able to use your plugin with this – https://codecanyon.net/item/user-profiles-made-easy-wordpress-plugin/4109874/
So users will have locations and then I will display them on the map. When you click on a marker it will provide a link to their user profile. I’ve asked the author of that plugin and they say they use the usermeta table.
Unfortunately it wouldn’t be possible to integrate with this plugin and have the user data available within Hero Maps. You would only be able to manually add in the user profile link to the marker info window.
Last update is 2016, but did you test compatibility with WP 4.9 ?
Thanks for your question!
Yes, Hero Maps has been tested and is compatible with the latest version of WordPress.
Thank you very much !
Our offices will be closed from 30 March to the 2nd of April. Please note that during this time responses from our support team will be slightly delayed.
I’m reviewing your plugin and I would like to test the marker clustering but I don’t find it in your demos.
Do you have a public demo map with clustering? It’s mandatory to my project and I want to test it before buy it.
Hi, I have a presale question. Can I populate the map automatically through user submitted locations via gravityforms plugin?
This would not be possible with Hero Maps as markers can only be added in through the map settings interface within the WordPress admin or imported via a CSV file.
I need the following solution – is your plugin able to do what I want?
I have a custom post type which lists a specific business type – only one.
The data is submitted back-end of front end and includes an address which is stored in ‘Advanced Custom Fields’ which stores the address and lat/lng as an array (I think).
Each of the businesses listed in the CPT has a county, which is set via a taxonomy field.
What I want to be able to do is to have a custom taxonomy template for each county, listing the businesses in that area. At the top of the page I want a map that shows that county, and all the businesses in the area, with the locations taken from the existing map data – automatically, obviously!!!
I suppose on the main post archive page I could have a uk map showing all locations, but with 400 at present and up to 700 expected, I suspect it would be slow as treacle, so I’m not worried about that.
Can this plugin help, or is it only for manually input addresses and locations?
I’m afraid this wouldn’t be possible as locations can only be manually input with Hero Maps and it would not be possible to integrate with the custom post type to automatically do this.
I need to be precise with the placement of my Markers and because you can’t edit the LAT and LONG in the backend had to revert to using a CSV file import.
I downloaded the examples and tried every type you provided converting to csv (xlxs, ods) and followed the instructions for each type exactly. Every time I try to import the CSV file I receive an error. Does this no longer work?
“The Selected File was not a valid Hero Map Markers CSV”
Could you please paste in here the exact code to use.
This is what I have in notepad and receiving the error, saved as All Files and UTF-8
“Location Title”,”Latitude”,”Longitude”,”Info Window Content”,”Link Title”,”Link”,”Link Color”,”Link Target”,”Marker Category”,”onClick Parameter”
“Test Loc 1”,”34.88593094075317”,”-98.7890625”,”Info Content 1”,”Link Title 1”,”http://link1.com”,”#000000”,”_blank”,”Test”,”click1”
“Test Loc 3”,”34.88593094075317”,”-98.7890625”,””,””,””,””,””,””,”“
In a future update could you please make the LAT and LONG editable in the backend I can’t figure out why this was not included with the 1st release, everything else is editable and this is so essential to making GMaps
I’d be happy to look into this for you, please could you send us a support ticket at the below link along with the login info for the site so that we can test.
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