how is it possible to disable the default markers from other locations on a map?
These icons are by default shown with the default map theme, however a few of the map themes do have the icons disabled. The map theme can be set on the ‘Settings’ tab from the ‘Map Theme’ dropdown. However in order to add in your own custom theme it would require making a few changes to the plugin files directly.
I hope this helps!
I want to add a button to the map, that after clicking map will turn to other location. In example I have map centralised to the new york city with few points, and I want ta add button on map that after clicking will change map to chicago city where are few points were added.
Unfortunately the plugin does not provide this functionality and so would not be possible through the plugin options. It would require customization of the plugin/Google Maps code in order to have the button added and affect the map center location, unfortunately though we wouldn’t be able to provide support for customizations and alterations to the plugin.
Ok, tahanks for reply. I have another question: Is there any posibility to change the way that pin on map works? i want to add one pin on the map and after clicking on it new site will be open
How to setup this function? Or where I can find specification?
Do we can import Google KML or KMZ files? We need it. Not other features.
Unfortunately Hero Maps does not support this feature and its not possible to import Google KML or KMZ files.
This plugin looks great! I have 2 pre-sale questions:
1. Can I directly link the markers to an URL, instead of using the tooltip?
2. Is it possible to show the marker’s title by default – so without clicking or hovering on it?
Thanks a lot!
Thanks for getting in touch!
1 – Unfortunately now, clicking on a marker will open up the info window content and it wouldn’t be possible to have this lead to a custom link. You would only be able to include the within the info window itself.
2 – Im afraid this isn’t possible the marker title is contained within the info window along with the content so it would be necessary to click and open this up first before seeing the title.
I hope this helps! Please let me know if you have any further questions.
I’ve installed Hero Maps but console gives me back this error Google Maps API error: MissingKeyMapError even if I have correctly inserted the API key in the plugin. How can I solve it?
It might that the API key created is assigned for a specific domain different to the one of your site or that there as another Google Maps API include from another plugin or your theme which is missing the API key. Feel free to send us a support ticket if you need any help.
Hi. I love your product and I’ve had it for awhile now. Question: I there a way to get skinnier markers? I want all the markers to be visible, at least somewhat, when I show the entire USA, or even a portion of it, but they very quickly cover each other up when you zoom out. Something that resembles a pin (stick with a little ball on top) would serve my purpose much better. Even better if you had control over the angle of each one, giving the look of a bulletin board map with pins stuck in it.
Thoughts? Help? Thank you so much!
Hero Maps doesn’t provide functionality to edit marker images in this way but you are able to upload your own custom markers if you’d prefer to use an alternate image to the marker images provided. It is also possible to enable the ‘Marker Clustering’ option on the ‘Advanced’ tab which would group markers near to each other to avoid displaying them all at once until the are has been zoomed in on.
Super helpful. Thank you very much.
Only a pleasure!! Please feel free to ask more questions, we’ll gladly help.
I just bought your Map Plugin, I plan to use it with the theme ENFOLD. Unforunately, it’s not fully compatible with this theme. When I use the search field to enter coordinates, nothing happen. And if I try to load a csv, the import is inoperant. I have to switch to a built-in theme to make thing works. Could you help me please. Thanks
Sounds like there might be some interference from the theme or plugin. Please send us a support ticket and we’ll gladly take a look. http://heroplugins.com/product/maps/documentation/?section=submit_ticket
Interference can normally easily be fixed with a line of code.
Kind Regards, Gideon
I’m trying to display the map on my website but it doesn’t work. Console gives me back this error:
Uncaught ReferenceError: hmapsprem_initialise_frontend is not defined
at HTMLDocument.<anonymous> ((index):366)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)
Can you please help me?
It seems that there might be interference from an 3rd party plugin or the theme.
To make sure of the above mentioned issue, please send us a support ticket and we will gladly have a look for you.
Hello! Thank you for the great plugin.
Is it possible to support SVG images for markers.
My current markers are very low quality on retina display.
Unfortunately its not possible to use SVG files for the markers and you’ll only be able to use PNG files. I’ll definitely bring this up with the rest of the team to see if it might be possible to implement this in future.
You guys have a great plugin here. I have looked at everything in this market. I would love for you to extend this plugin to show buddypress members based on a custom filter or custom search based on Xprofile fields and custom taxonomies for buddypress. Every plugin has comments asking for buddypress extensions and no one has done it. Please please please add buddypress support to show a members geo location and Xprofile fields in the filter and popup cards. Many thanks,
Thank you very much for the kind words and for the suggestion. We always welcome suggestions like these, as it helps us build a stronger product.
This will definitely be something I’ll discuss with my partners and that we’ll look into.
Hello, I have recently purchased this plugin and it seems to work well, except for two things: when i upload a custom marker and assign it to a marker, it disappears entirely from the frontend map, and secondly when i try to search for a location in the backend, nothing happens. Any advice would be appreciated.
ncaught TypeError: Cannot read property ‘Autocomplete’ of undefined
at tg.eval [as onidle] (eval at <anonymous> (load-scripts.php:2), <anonymous>:233:45)
at _.B.trigger (js:99)
at Kx.G (maps.googleapis.com/maps-api-v3/api/js/29/2/intl/en_gb/map.js:31)
and on the front end frontend_script.js:381 Uncaught TypeError: Cannot read property ‘width’ of undefined
It seems like there might be some interference from the theme or another plugin. These type of things can normally be fixed with a line of code, but please send us a support email and we’ll gladly take a look. http://heroplugins.com/product/maps/documentation/?section=submit_ticket
How do you update the plugin without deleting the current maps? I don’t see any place for an auto update (version 1.4.0) and when I do a manual update it deletes all the maps?
When running the update for the plugin manually it wouldn’t be possible to do so only by uploading and overwriting the current plugin files via FTP but would require an additional plugin called ‘Easy Theme and Plugin Upgrades’ which once installed would allow you to update the plugin from the ‘Plugins’ page within WordPress by uploading the plugin as if it were a new plugin installation. However available updates should normally be displayed on the ‘Plugins’ or ‘Updates’ page in WordPress but if for some reason this is not being picked up the manual update process as described above can be run. If you are still having any issues please feel free to send us a support ticket and we’d be happy to help and take a look for you.
1. Have you tested it with many markers? What are the normal limits?
2. From comments I see this plugin sometimes just stops working – has this bug been fixed? This would be used on a production site so this could kill the business if this product is buggy and just stops displaying sometimes.
We’ve tested with a few thousand before and all worked fine. The issues that we did experience was with slow servers which eventually timed out. The basic framework is built on-top of Google Maps and uses all the standard Google Maps functionality.
Please send us a support email if you want us to set up a demo. You can then run some tests before you make your decision. http://heroplugins.com/product/maps/documentation/?section=submit_ticket
If I make a category with an apostrophe (‘), I can’t select it in Setting of the map.
And I can’t rename or delete this category in “Manage Categories”
What can I do to fix it?
PS: I use the version 2.1.5 of the plugin
We’ve not seen this issue come up with version 2.1.5, could you please send through a support ticket at the below link with the login info for the site so that we can take a look for you?
I tried to use the submit ticket page on your website, but when I click on the button Send, I have the message “Support for this item has expired. Renew support now!”
So I don’t know if you can help me, but I think there is an bug about apostrophe.
Please go ahead and submit the ticket as ‘Not Purchased’ and just include the purchase code in the message body.
Thank you, I sent a message
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