The quality of this help desk plugin is the best that is out there. It's very fast, and the Helpie team is even faster at responding to my requests for updates to minor bugs that existed in the earliest versions. Now they are just adding new features that we enjoy integrating into our website through their support platform. Purchase this plugin if you are considering it with a few others - it's flexibility and dev team are second to none.
Thank you so much for the kind words. This means a lot to us. We will keep working hard to best meet our customer needs.
Incredible customer service: fast and responsive. I sent a message asking for a small feature improvement and within 24 hours an updated version was out. Plugin works great and was a breeze to integrate into our site.
Excellent Plugin! Feature Rich! Extremely easy to use!
For such a low price it is comparable to those other high end monthly subscription based Knowledge base plugins.
Great thing is the Developers are actively updating this plugin every week or so and it keep getting better & better.
Finally the Best Part is the 5 ****** Customer support...Within 24 hrs they actively help you resolve any bugs and issues you may have and are extremely receptive to New features suggestions & updates...
This plugin is gonna get more & more popular in the month's ahead for sure...
Don't waste your time with others....Definitely Buy this one!
This is a great plugin. To be able to fill your website with important and informative information that gives value to visitors, is good. The plugin lets you do this in an easy, structured way and on top of that I looks good.
I my opinion, the functionality is good but what´s even better is the support given. If you ever have a need of support, the author is trying hard to understand your issue and takes needed action to help you solve it. This is why I give the plugin a five star rating.
With the developing plans of a support ticket function as well, I can only recommend this plugin.