Reviews for Helpie - WordPress Wiki Plugin | Knowledge Base | Documentation

25 Reviews

for Customer Support

Not only is this plugin awesome, the support is even more awesome! Thanks guys for a wonderful Knowledge Base solution.

pauple

Author response

Thank you so much for your kind words. We do our best to make our customers happy.

for Customer Support

The quality of this help desk plugin is the best that is out there. It's very fast, and the Helpie team is even faster at responding to my requests for updates to minor bugs that existed in the earliest versions. Now they are just adding new features that we enjoy integrating into our website through their support platform. Purchase this plugin if you are considering it with a few others - it's flexibility and dev team are second to none.

pauple

Author response

Thank you so much for the kind words. This means a lot to us. We will keep working hard to best meet our customer needs.

for Customer Support

Very helpful in giving support. Figured out my problem. Wish there was more customizability for the article pages. Great product overall.

pauple

Author response

Thank you so much for the kind words. As you can see, we are always working on improving our product to best meet our customer needs. Surely, this is on our cards for the future update.

If you have any specific requirement, kindly send the details to support@pauple.com.

for Documentation Quality

Great working plugin, works as expected and is well documented... Well done !

pauple

Author response

Thank you so much for your encouraging words.

for Customer Support

I recommend this plugin for every one. The support team is also great. They have fixed my issue to make this plugin compatible with my theme.

pauple

Author response

Thank you so much for your Kind words. Means a lot.

for Customer Support

very good and fast support. thank you.

pauple

Author response

Thank you so much. Pleasure to serve you.

for Customer Support

Incredible customer service: fast and responsive. I sent a message asking for a small feature improvement and within 24 hours an updated version was out. Plugin works great and was a breeze to integrate into our site.

pauple

Author response

Thank you so much.

for Customer Support

It's a great plugin to build a knowledge base. The support is very responsive.

pauple

Author response

Thank you so much. It's a pleasure to serve you.

for Customer Support

Top notch support and best KB plugin. Awesome work.

pauple

Author response

Thank you so much.

for Customer Support

The support for this plugin is great! Besides that this is the first knowledge base I found which does exactly what you want. With a full sidebar menu and a good search function it works briljant!

pauple

Author response

Thank you so much!

for Customer Support

It works very good, and what doesn't work get fixed instantly :)

pauple

Author response

Thanks! We do our best!

for Customer Support

Top Support around the clock! Very nice Tool for seperating internal-area-content! Thank you!

pauple

Author response

Thank you so much!

for Customer Support

Excellent Plugin! Feature Rich! Extremely easy to use!
For such a low price it is comparable to those other high end monthly subscription based Knowledge base plugins.
Great thing is the Developers are actively updating this plugin every week or so and it keep getting better & better.
Finally the Best Part is the 5 ****** Customer support...Within 24 hrs they actively help you resolve any bugs and issues you may have and are extremely receptive to New features suggestions & updates...
This plugin is gonna get more & more popular in the month's ahead for sure...
Don't waste your time with others....Definitely Buy this one!

pauple

Author response

Wow! Thank you so much for your kind words!

for Feature Availability

Great and useful plugin.

pauple

Author response

Thank you @tomitos!

for Customer Support

This is a great plugin. To be able to fill your website with important and informative information that gives value to visitors, is good. The plugin lets you do this in an easy, structured way and on top of that I looks good.

I my opinion, the functionality is good but what´s even better is the support given. If you ever have a need of support, the author is trying hard to understand your issue and takes needed action to help you solve it. This is why I give the plugin a five star rating.

With the developing plans of a support ticket function as well, I can only recommend this plugin.

pauple

Author response

Thank you so much, Analysverkstan!

for Customer Support

Excellent plugin and the developer is quick to respond!

What an awesome plugin. I have been thrilled to install and use on our firms helpdesk page and am looking forward to the future feature updates.

I had a small problem, but the developer was available and quickly fixed the issue and pushed an update to me that same day.

Pick THIS plugin for your own use, you wont regret it.

pauple

Author response

Thank you for your kind words! I promise to keep improving and making it even better.

for Customer Support

Had a small issue, Dev did amazing and helped out! really nice Extension!

pauple

Author response

Thank you for your kind words!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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