CodeCanyon

HelpDesk - Complete Support Solution

HelpDesk - Complete Support Solution

The all in one solution contains: live chat with pro active (engage) and chat bot, auto responds, SMS service, departments and much more. Support ticket system with PHP IMAP, email piping, attachments, cron jobs, unlimited departments and operators. Frequently Asked Questions database with unlimited categories and web projects. Client management with integrated api for easy integration into your current website. Everything can be embed into your website with just copy a provided code from the operator panel.

WordPress to HelpDesk User Bridge

For all our HelpDesk license holder there is now a plugin available to connect the user table from WordPress with HelpDesk. The plugin will share login details from WordPress with HelpDesk. https://www.jakweb.ch/blog/a/38/wordpress-helpdesk-bridge

Important

You are buying a license without support access! In case you need support you will have to purchase access via our online shop: https://www.jakweb.ch/shop/i/1/support-access

Bug support is free of charge and will be fixed asap.

For other support requests you will need to purchase access to our support area. That way we can keep the license price reasonable.

Documentation is available here: https://www.jakweb.ch/faq/c/5/helpdesk Installation manual is available here: https://www.jakweb.ch/docs/helpdesk/

30.12.2016 – Version 1.9.8

https://www.jakweb.ch/blog/a/70/helpdesk-1-9

08.09.2016 – Version 1.8

https://www.jakweb.ch/blog/a/64/helpdesk-1-8

07.07.2016 – Version 1.7

https://www.jakweb.ch/blog/a/58/helpdesk-1-7

05.07.2016 – Version 1.6

https://www.jakweb.ch/blog/a/58/helpdesk-1-7

12.04.2016 – Version 1.5

https://www.jakweb.ch/blog/a/48/helpdesk-1-5

07.03.2016 – Version 1.4

https://www.jakweb.ch/blog/a/43/helpdesk-1-4

25.01.2016 – Version 1.3

https://www.jakweb.ch/blog/a/37/helpdesk-1-3

Operator Login

http://scripts.jakweb.ch/helpdesk/operator/

Client Demo

http://scripts.jakweb.ch/helpdesk/

Manuals

https://www.jakweb.ch/demos

Important

Do not use our main website for demos unless you have a real question. Thank you very much.
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