Turns out we actualy get a different code from the one illustrated and the support wont answer my questions.
Author response
I am sorry that you faced this issue, we would be happy to give you the refund, you can raise the refund request here: https://codecanyon.net/refund_requests/new
purchased complete solution. Liked chatting feature the most, between users and admin. i am a regular buyer on codecanyon and have seen a lot of grocery buying e-commerce solutions but didn't find anything like this complete package.
Author response
:)