bunte-giraffe

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28 comments found.

We are creating website, where we are showcasing species over 60,000. However, for every species we will show a map with pins which shows the geographical location of those species. So, will this plugin support such requirement?

Hello santhosh_hh,

Thank you for your question.

We have not tested our plugin with such a great number of pins, so I cannot be 100% certain. Also, you would most likely need to import the pins, not to do it manually, but our plugin currently allows only simplified batch-import (coordinates + pin name), importing icons and info-windows is not yet possible.

I am afraid, I have to recommend you to look for another plugin for your project.

Best regards, Zoryana Paliy Bunte Giraffe Support

Hello Sir,

Thank you for your response. Can we have a trail plan? We want to test it before we can make the payment.

It will be very helpful if you could provide us the trail plan.

Looking forward to your favorable response.

Regards

Santhosh H N

Hello santhosh_hn,

Thanks for your inquiry. I am afraid the only way for you to try our plugin is to buy it and then ask for a refund if you don’t like it. If you buy directly from our website, we offer a refund for 30 days after the purchase. www.bunte-giraffe.de

Thanks and best regards, Zoryana Paliy

Bunte Giraffe Support

Suddenly I’m getting an error every time I add in an address that says cannot find coordinates based on that address.

Hello Kelsey,

This support thread is reserved for Envato customers, I will reply to your request in an email.

Best regards, Zoryana Paliy

Bunte Giraffe Support

Is there a possibility of an HTML version?

Hello enfoque2,

Thank you for your question.

We only offer a WordPress plugin and no HTML version. Sorry.

Best regards, Zoryana Paliy

Bunte Giraffe Support

I just switched to a new hosting company so I exported my maps and imported them into my new site. Now, the map I had working before shows up greyed out. I tested with a couple other maps to see if I could get it working and I can get the map to show up but none of the pins are there. Any ideas?

Hello jmw660,

Please try to repeat the export-import procedure on your new hosting. If this has no effect, please send me access credentials to your website to it@bunte-giraffe.de

Thanks and best regards, Zoryana Paliy

Bunte Giraffe Support

Hi,

1. Can the map be set to 100% height?

2. Can POI be disabled?

3. Will get directions function be added?

Hello dessibob,

Thank you for your questions.

Unfortunately, the functionality you are asking about is not available in our plugin.

Best regards, Zoryana Paliy

Bunte Giraffe Support

Hello Since a few time the markers desappeared on the map. Could we have some support to solve that? regards bruno Memvielle www.campycamper.com

the page concerned by the map: https://www.campycamper.com/campy-guide/

Hello oceanclassicdrive,

I have had a look at your page and looks like you have recently switched to https protocol. The marker icons have the “http” address and thus the icons are not being displayed. To resolve this, please go to the Import/Export tab, export your map with the markers and import it again. This should take care of the icon urls.

Please let me know if you face any issues.

Best regards, Zoryana Paliy

Bunte Giraffe Support

Hello Zoryana Thanks a lot that was the issue it works know Bye Bruno

Hello,

We are getting the “ %WPEDITOR %” error in the marker editor. Saving a test marker only helps for a bit and then we get the error back.

Could you please fix this?

Thank you!

Hello PraxisIuris,

Thanks for purchasing our plugin.

We will upload a new version with a fix asap.

For now, just create at least one marker and this will take care of the issue. The issue appears only when there are no markers created (and you are creating the first one).

I will let you know when the new version is ready for downloading.

Best regards, Zoryana Paliy

Bunte Giraffe Support

Got it! Thank you!

Hi team, there are some errors in your plugin? I cannot add any markers to my map. I simply cannot write in the “add marker box”. Please help ASAP.

Hello aimiami,

Sorry for the late reply.

There must be some Javascript conflict on your website. Could you please create a user with a role Author and send the credentials to it@bunte-giraffe.de? It would be the fastest way to resolve the issue.

Best regards, Zoryana Paliy

Bunte Giraffe Support

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