The attention i was given was prompt and impressive. I also noticed the simplicity of the script and the quality of the code. No bug found so far
Igor has given me all the instructions to install the app properly.
Hello I would like to request a refund for my purchase. Igor support is really bad! Very bad with desire.
The author "karpovigorok", does not provide a good support, I have tried many times to ask for your help in the configuration of the Script that I bought and I have not received your help. Your script documentation is poor and unclear. I've been asking him for weeks to show me how to configure the intranet script I bought from him and it hasn't been possible and all he tells me is that he charges me an extra 120 dollars to set up the script on my server. I bought an extended license of your support and I have not obtained the necessary support or minimum to even be able to use the script.
you just said "doesn't work", I have checked and found the problem - web server configuration, but you did nothing
btw, just fyi:
Plus, item support includes:
Availability of the author to answer questions
Get assistance with reported bugs and issues
Help with included 3rd party assets
Item support does not include:
Customizations and installations
After some settings it does the job very well. The author is really friendly, available and give a very quick support. Thank you so much for this work and for the help you gave me !
Igor from customer support will ask you for 150 eur to assist you. Ridiculous for an item that only costs $19.
As I said - support question/answer is free. The configuration of your server - is not support issue. You can do it by yourself or ask your sysadmin, probably it will be cheaper. 1 star is not reasonable.
This has been a product I've been looking to get for a while, but other had way too much functionality. This is great!