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19 comments found.

Nice work GLWS :)

Thank you!

fantastic work ! all the best for your sales ;)

Thank you!

Very interesting!

Thank you!


loyx Purchased

Pre-sales question: Been waiting for this for months!!! Is it compatible with Woocommerce Subscriptions?

Hi. No, this is a standalone product – it doesn’t need WooCommerce or any other plugin to allow you to take payments if you’re a GoCardless Standard or Pro customer.


loyx Purchased

Ok, so two questions come to my mind: 1.- Does this plugin allows for a free trial period (I want to give my users X days for free before charging them)? 2.- How can users cancel their subscriptions?

1. Great idea, we’ll add it to the wish-list and we’ll look to implement it in the near future.

2. Currently, they either need to contact you and ask you to cancel the Direct Debit, or they can cancel the Direct Debit at their bank.

The second point is an interesting one, as I suppose that we could make a feature whereby if the customer is logged into WordPress, the plugin could check to see if they are a customer and then, if so, give them their own GoCardless dashboard. Do you think that would be useful?

Hello Outerbridge,

I got an error when I try to activate the plugin :

Parse error: syntax error, unexpected T_STRING in /home/institutm/www/wp-content/plugins/gocardless-pro/gocardless-pro.php on line 378

I tried to find out, but without success …

Before to install this plugin, I had your Gocardless Plugin for legacy API, maybe it’s the problem ..

Please, can you help me ?

Thanks !

For info, we’re updating the initialisation process so that it checks the PHP version first. This should give a much smoother user experience.

Nice ! I have an other request … I would like to make plans with recurring payment, but with an end date, or an end by number of monthly payments. Is it in your update timetable ? Thanks !

These features are on our to-do list but we do not have a release date yet.

In the other version you have it so you are able to type in the amount? how do I do this on this version.

Hi. We haven’t added the Name Your Own Amount functionality to this plugin yet, but it is on our to-do list.

Hi Outerbridge

Is there any chance that you will add the ability to listen for webhooks from GoCardless and provide a hook so that we can then use the data they send us so that we can update our own database with the transactions?


Hi Chelttown

This is something that we may do at some point in the future but we haven’t scheduled any development time in for it at the moment.

Please feel free to send us an email at contact@outerbridge.co.uk if you’d like to discuss a specific customisation though. Please include as much detail as possible about your requirements as well as your budget.

Regards Mike

Hi Mike

I have sent you an email with filter/hooks and other requirements that I need. if you need any further information, please let me know.

Many thanks


Hi Chris. Reply sent. Regards Mike

Just installed it and i get this message … The plugin generated 106 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin. How come?

Hi. There was a small glitch in the activation code which caused that error. It won’t cause you any ongoing problems but I’ve corrected it anyway and uploaded a new version (v1.1.1) to CodeCanyon which you’ll get notified about when it’s approved. Many thanks for bring this to our attention.

+1 For adding the ‘Name Your Own Amount functionality’ as I’d be interested in using this plugin for some charity donation pages. Thanks.

Thanks Ben, noted. This will probably be the next thing we look at.


Trorty Purchased

Hi there. Interested in buying this plugin. However, I have a couple of questions. Will I be able to setup this type of payment page: http://www.cancerresearchuk.org/support-us/donate . An option for Monthly or Single then 4 options: €10 €15 €20 €Custom Ammount. Is this possible? Please reply at earliest convenience.

¡Hola Trorty! You can set up the fixed amounts but the “Name Your Own Amount” isn’t in place yet. However, it will probably be the next enhancement to the plugin.


Trorty Purchased

Thank you for your reply. My client really needs this feature. How long before the next plugin enhancement?

We don’t have a definite release date yet; paid client work takes priority. If your client would like to pay for this customisation, please email us (contact@outerbridge.co.uk) your exact requirements and budget and we can discuss this further.

Regards Mike

HI. For me, the sandbox doesn’t work so I am unable to test but overall it seems good to me. I need to test in live mode though… I have a question. I want the links to be in a button, which isn’t possible using my theme. If i use your shortcode to obtain the URL e.g https://pay.gocardless.com/flow/RE0000CODEINHERE can I use this link within the button to achieve the same thing? I assume once generated, that URL won’t change? It seems to work but i wanted to check with you.


No, the GoCardless links expire after 30 minutes so you can’t hard code them into the buttons. Better to use some CSS to style the GC link to look like a button – there’s a box in the admin area to help with this.

You really should test in Sandbox before going live if you’re intending taking money from people. You can sign up here https://manage-sandbox.gocardless.com/signup

Regards Mike

Thanks for confirming. I tried sandbox but it doesn’t work. I get multiple errors output. example of first bit is Error: exception ‘GuzzleHttp\Exception\ConnectException’ with message ‘cURL error 7: (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)' in /wp-content/plugins/gocardless-pro/lib/gcp/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:186 Stack trace: #0

Hi. That’s very unusual. If you email us (contact@outerbridge.co.uk) some admin login details for your site, we’ll take a look.

Hello Outerbridge,

I have purchased GoCardless Pro developed and here is the purchased licence code f63b9f2b-4c1c-4462-850a-9d960ba45dbe

I am trying to activate GoCardless payment gateway for my another woocommerce store.

But when i am trying to activate it and making the payment at checkout, i am getting below error: https://s17.postimg.org/w5d478z33/Go_Cardless.jpg

Can you let me know what is the reason or issue behind this? Please help me to solve this asap as such i have to make my store live open for customers.

My live store link is: www.resultplan.com

I also contacted GoCardLess support team and as per their response, The cancel URI submitted by your integration was as follows: http://resultplan.com/cart/?cancel_order=true&order=wc_order_57f8dab221c78&order_id=698&redirect

The #038; combination makes the URI invalid. The problem is that the integration you’re using (the WordPress plugin) submits the URI incorrectly. If the #038; bit would be omitted by the plugin it will work fine.

Can you please help me with this?

Regards; Leon

Hi there. This is a standalone plugin which allows you to take GoCardless payments easily via your WordPress site; it isn’t designed to work with WooCommerce. We have built a WooCommerce specific GoCardless gateway, but this is only available for the legacy GC API – https://codecanyon.net/item/gocardless-payment-gateway-for-woocommerce/10150037


Trorty Purchased

Hello, Please view my follwing page: http://cash4ash.com/test_payment/ – The access tokens are right! Kindly help with my situation…


Trorty Purchased

Please reply at your earliest convenience as my client is getting quite heated…


Trorty Purchased

The following is the error I get when I do the LIVE token:

Error: exception ‘GoCardlessPro\Core\Exception\ValidationFailedException’ with message ‘Validation failed (success_redirect_url must use https in production)’ in /var/www/cash4ash.com/www/wp-content/plugins/gocardless-pro/lib/gcp/vendor/gocardless/gocardless-pro/lib/Core/ApiClient.php:100 Stack trace: #0 /var/www/cash4ash.com/www/wp-content/plugins/gocardless-pro/lib/gcp/vendor/gocardless/gocardless-pro/lib/Core/ApiClient.php(69): GoCardlessPro\Core\ApiClient->handleErrors(Object(GuzzleHttp\Psr7\Response)) #1 /var/www/cash4ash.com/www/wp-content/plugins/gocardless-pro/lib/gcp/vendor/gocardless/gocardless-pro/lib/Services/RedirectFlowsService.php(44): GoCardlessPro\Core\ApiClient->post(’/redirect_flows’, Array) #2 /var/www/cash4ash.com/www/wp-content/plugins/gocardless-pro/gocardless-pro.php(440): GoCardlessPro\Services\RedirectFlowsService->create(Array) #3 /var/www/cash4ash.com/www/wp-content/plugins/gocardless-pro/gocardless-pro.php(579): obr_gocardless_pro->obr_gcp_api_call(‘checked’, ‘live_VVnS5pLBaX…’, ‘redirectFlows’, ‘create’, Array) #4 [internal function]: obr_gocardless_pro->obr_gcp_redirect_flow(Array, ’’, ‘gcp_redirect_fl…’) #5 /var/www/cash4ash.com/www/wp-includes/shortcodes.php(326): call_user_func(Array, Array, ’’, ‘gcp_redirect_fl…’) #6 [internal function]: do_shortcode_tag(Array) #7 /var/www/cash4ash.com/www/wp-includes/shortcodes.php(223): preg_replace_callback(’/\\[(\\[?)(gcp_re…’, ‘do_shortcode_ta…’, ‘[gcp_redirect_f…’) #8 /var/www/cash4ash.com/www/wp-content/themes/betheme/functions/builder/front.php(639): do_shortcode(‘[gcp_redirect_f…’) #9 [internal function]: mfn_print_column(Array) #10 /var/www/cash4ash.com/www/wp-content/themes/betheme/functions/builder/front.php(405): call_user_func(‘mfn_print_colum…’, Array) #11 /var/www/cash4ash.com/www/wp-content/themes/betheme/page.php(25): mfn_builder_print(147) #12 /var/www/cash4ash.com/www/wp-includes/template-loader.php(75): include(’/var/www/cash4a…’) #13 /var/www/cash4ash.com/www/wp-blog-header.php(19): require_once(’/var/www/cash4a…’) #14 /var/www/cash4ash.com/www/index.php(17): require(’/var/www/cash4a…’) #15 {main}

Firstly, the error messages that you are seeing are generated by the GoCardless API; our plugin just displays the error messages as provided by GC to help you diagnose the problem. I think you need to contact GC directly as it looks like there’s a problem with your GC account.

Secondly, GC made some changes to their API a few days ago and we have updated the plugin to reflect these. The updated plugin has been submitted to CodeCanyon and will be approved in the next few days. That said, I don’t think this is the cause of your problem, as our demo site works perfectly with both the old and new versions of the libraries.

Finally, this is an unsupported plugin but we try to help people out as and when our other work allows. What I’m saying is that your client’s deadlines are not our deadlines.


ak87 Purchased

Hi, I bought ” GoCardless Pro” for Wordpress and when I tried to make a payment as a customer I realize that we can not save our customers details in order to contact them and be in touch with them about the product they bought. I am thinking that ” GoCardless Payment Gateway for WooCommerce ” it is a lot better as we can redirect the customer to pay after creating an account so we have the customer contact details in order to be contacted to deliver the product/service. Hopefully it makes sense. In order to do that I will ask you to refund the ” GoCardless Pro” and we will order directly the ” GoCardless Payment Gateway for WooCommerce” or replace the plugin we bought with ” GoCardless Payment Gateway for WooCommerce ” in order to be able to use it. I look forward to seeing your answer. Best Regards, Stef


ak87 Purchased

Question: Are you able to refund the payment of “Discussion on GoCardless Pro ” because I bought both but the woocommerce plugin it is the plugin I am looking for???

Hi. In accordance with Envato’s refund policy, we are unable to offer a refund for a mistaken purchase.

Regarding your question about sortcodes and account numbers, these are a GoCardless requirement. Also please note that this plugin deals with one-off payments only, not subscriptions.

Please note that we do not provide support for this plugin, if you are having trouble setting up direct debit payments on your website, you should consider hiring a developer to assist you.


ak87 Purchased

I already bought the second plugin in order to be able to use, so now you are sure what I was talking about and I was not asking for a refund just because I do not want to buy something else in order to be able to use it. I bought the second plugin. I am waiting for the refund of the first one. Regards, Stef

Hey guys, there is a coding error with the latest build, I have just purchased your plugin and tried to activate it. It then throws up: Parse error: syntax error, on line 578

Could you take a look at this asap as currently the plugin is unusable.

Following up on this, turned out the site in question was running PHP 5.3! After upgrading to PHP 5.6 the plugin activates fine. Maybe worth putting a recommended or minimum setup on the plugins info page?

Anyways, looking forward to using your plugin! :)

Hi. GoCardless requires PHP5.5+ and we do check this in the plugin but it obviously got the PHP5.4 arrays before the check! Thanks for letting us know.

No worries!

hi i want a simple form on my wordpress website where a user can register and pre auth themselves with me for future payments. I do not intend to take a payment from the customer on day 1. Can this plugin facilitate that requirement? And can I get it to work with a gravity form?

Hi. You can use the plugin to create a mandate only, with no payment at the sign-up time. We haven’t tried it with Gravity Forms (yet) but there are some hooks in the plugin which you could use to link it in, or maybe you could add our shortcode to the GF form.


Trorty Purchased

Hello please see the below from GoCardless:

When a new customer wants to set up a new Direct Debit a redirect flow is created via the API (the plugin does this on your behalf). This redirect flow has a specific link, which expires after 30 minutes. The links used on your website are meant to be used one time only and they need to be used immediately after they are created.

If these links have been created by the plugin please contact the provider of the plugin to make sure you’re setting up the payments correctly.


Trorty Purchased

How do I make so the links dont expire after 30 minutes…. I want the button on my slider found here: https://cash4ash.com/save-monthly to direct to the payments…. But they are currently returning error.


Trorty Purchased

Kindly advise…

Hi. GoCardless links expire after 30 minutes as a security measure. You can’t change that. The shortcodes in our plugin will create new links for you whenever someone visits your page.

What’s the difference between GoCardless Pro plugin and GoCardless plugin?!

The GoCardless Pro plugin works with the New GoCardless API and is being actively developed.

The GoCardless for Wordpress plugin works with the Legacy GoCardless API and is no longer being actively developed.

In this case, it’s better you guys delete it from themeforest! and keep only the pro version

No, because many people still use the Legacy API and it still works perfectly.

Hi, I am about to purchase this plugin but I need to know if customers’ information that have paid are stored in the admin panel? Like email address, first and last name? If so, is it also possible to add extra fields that would be stored there as well for example telephone number?

Thank you in advance


Customers’ information is automatically retrieved via the API and displayed in the admin panel, including first name, last name and email address – this ensures that it is up-to-date. Adding extra fields would require additional customisation – if you or your developer don’t want to do this, please email us with your requirements to contact@outerbridge.co.uk.