outerbridge

outerbridge does not currently provide support for this item.

43 comments found.

Hello Just purchased this plugin… It’s terrible can l please have a refund immediately.

I’m sorry to hear that you’re not happy with the plugin. Please can you let me know which of the features described “on the box” you were unable to find?

I can see from your refund request that you’ve used the paylinks part of the plugin which is a very simple way of embedding GC links into your website. The redirect flows part of the plugin is much more complex and allows you to set up much more intricate payment schedules (including allowing the customer to “name their own amount”) and control where they are sent around the site once the payment is made.

So I disagree entirely with your comment that this is a “totally pointless plugin and an absolute waste of money”. That said, I want you to be happy with your purchase so I would ask that you review the attached video which explains how the redirect flows part of the plugin works and how to set them up: https://www.youtube.com/watch?v=t6KcSBI1NhE&t=3s Perhaps after reviewing the video, you will realise how easy the plugin is to use and reconsider your unjustified 1-star review?

Hi,

l created a paylink yesterday, which again is something l can easily do from my Go Cardless account, just to make sure l understood how pointless this plug in was.

l bought your plug-in and viewed the functionality and then realised immediately it was much easier just to do what l needed to do through Go Cardless.

For the sake of £26 this convo isn’t worth my time. Great CS as well, l appreciate the need to defend your product but l highly doubt lm alone in seeing this product isn’t worth the money and asking for refund within a few hours should have lead to you to see this plug-in is useless to me and probably warranted a refund rather than a defensive retort. Anyway good luck.

I URGE ANYONE LOOKING AT THIS PLUG-IN NOT TO BUY IT.

Are there any GDPR-compliance issues with this plugin? Wondering as personal data is being passed.

Could you detail any issues please and if applicable let us know when GDPR-compliant code would be released.

Thanks in advance.

Hi. The plugin doesn’t store any user identifiable data locally. It stores a token to link the user to the payment when returning to the site but on its own it’s not possible to identify the user from the token. Hope this helps, please let us know if you need more info.

Hi, installed this plugin, however since moving to the live site – I get the following errors on the backend:

Warning: Cannot modify header information – headers already sent by (output started at /var/sites/t/theiwge.org/public_html/wp-content/plugins/gocardless-pro/gocardless-pro.php:247) in /var/sites/t/theiwge.org/public_html/wp-admin/includes/misc.php on line 1116

Warning: Cannot modify header information – headers already sent by (output started at /var/sites/t/theiwge.org/public_html/wp-content/plugins/gocardless-pro/gocardless-pro.php:247) in /var/sites/t/theiwge.org/public_html/wp-admin/post.php on line 198

Warning: Cannot modify header information – headers already sent by (output started at /var/sites/t/theiwge.org/public_html/wp-content/plugins/gocardless-pro/gocardless-pro.php:247) in /var/sites/t/theiwge.org/public_html/wp-includes/pluggable.php on line 1216

These errors appear across all admin pages. And even more annoyingly when saving or uploading anything. Everything save or update is pressed you are taken to a blank page with these errors. You can click back on browser everything saves/ uploads successfully – just more of an annoyance. Please advise. Thanks in advance.

Hi David. I think what’s happening here is that not all of your site is using HTTPS rather than HTTP even though you have an SSL certificate. GoCardless requires SSL in Live mode to work correctly which is why there were no errors in Sandbox mode. Our plugin should be giving you a “nice” error message but something else is conflicting with it which is why you’re seeing an unfriendly message. In any case, you need to make sure all your site traffic is routed over HTTPS. Hope this helps.

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