1447 comments found.
Hi,
I am trying to see my lisences here https://support.lcweb.it/ and to which domains are associated to, but i see nothing listed there. And when i put the purchased codes it says that “License already stored by another user{user_id}”. Is there anyh way i can deactivate a lisence from a domain, to which i do not have access now?
thank you
Hello,
I see you have three licenses registrered. You should see them too by logging into your account https://lcweb.dikelicensing.com/
All of them ha been purchased and redeemed years ago: therefore can’t be moved to other projects.
Thanks for the reply. I cannot see them in that link you provided under Global Gallery. I only see the message ”.. no license added yet ..” Also what if one or more of those lisence are set to websites that are not online anymore and i cannot deactivate the lisence from backend?
Could you please share a screenshot at support@lcweb.it?
Envato license terms are about a single project. I give 6 months where you can change the license attribution, then is definitively assigned.
.
Hi love your plugin. It is great ! Recently having an issue…. Gallery only shows when I am login as admin. It is not showing on the frontend. Any ideas? thanks!
Hello,
please open a ticket: https://support.lcweb.it
Hi, I have quite a few questions to ask do you have a generic email I could mail you on please?
And this is a website I want to try and emulate, would your plugin achieve most of the features here please? https://photos.humber.nhs.uk/
Hello,
you can get in touch with support@lcweb.it
At your link I see a real photo library, not exactly a gallery.
My Global Gallery collection can wrap multiple galleries but you can’t search for images within.
Entering a collection’s gallery, you can sort its images by tag or search them.
Basically all of these systems can be checked in the demo page: https://lcweb.it/global-gallery
So probably not possible to re-create using your plugin then?
Exactly like that? No, but is such a custom built that I have serious doubts about finding an identical solution
Yeah this is my problem, best I have come across is Sunshine Photos – was hoping there maybe another solution without having to hire someone for serious custom dev
Did you check my plugin’s collection solution though? https://lcweb.it/global-gallery/galleries-collection
That’s not bad at all, ok so 2 things, can multiple sizes for the download be added as a dropdown, and could a search be implemented somehow?
1 – The lightbox is pure javascript and coded following standards, I should customize it, but, being javascript, you will lose the update ability
2- as written above: the collection recalls galleries, is not a direct connection with gallery images. Then you can’t search for images unless you enter a single gallery
Is it possible to transfer from other galleries images tags and categories ?
Hello,
do you mean a sort of gallery clone?
Wow thats was fast 
thank you
No i mean if i am using other gallery plugin, to stop using it and all galleries, tags , categories etc from the old plugin to move to your plugin.
You can’t “import”, but eventually use NextGenGallery as source: https://doc.lcweb.it/global_gallery/#ngg_source
thank you
Hi,
I want 2 different galleries in the website.
1. Standard form to create like this: https://agnel.org/page/44/western-music
2. Image-to-Gallery inside the page.
(Can it Auto pic images from the Folder?)
And how easy is it to create them. Thanks
1. Autopic: if all the photos are put in a folder and your plugin pics all of them from there.
2. Is this type of scroll possible.(screen shot): https://paste.pics/PD4VE
Live: https://agnel.org/
Thanks
1- Yes, it is called Global Gallery Album: https://doc.lcweb.it/global_gallery/#gg_albums_images_manager
2- It’s the carousel https://doc.lcweb.it/global_gallery/#carousel_sc 
2. Ok looks promising,
so I can create Three “Carousal Boxes” in a single line. .. with Single or TWO images scrolling in each Box…using short codes…Am I right?
sample : https://paste.pics/PD4VE
You can insert how any carousel you want in your page. Through your page builder create a three columns row and insert a carousel in each.
Great I finalized it.
- I just need these 2: https://paste.pics/PHGBD
Hope I will be able to achieve it….also How to avail the 7 days Trial to be on safer side. Thanks
Or shall I just buy it….any issues… hope you can help. Thanks
As said, you can insert how many carousel you need in a page. But to have those 3 side-by-side result you must create a 3-column layout in your builder/theme.
About the second point: what “photogallery” means in that context? That is a list off posts with featured image and contents.
At this point, with so many qusetions, you should purchase the plugin. Actually you could already test all the plugin systems and evaluate it
Ok thanks
Hi, I left you a message on your support page. Please take a look when you have a minute. Thanks, Greg
Hello,
I’m starting the evening support session right now
Hi, I am testing your plugin (your 7 day trial system is great!! thank you). But I can’t find how to have the text displayed under the gallery images (eg title and tag)? I activated “Texts under images”, but the texts are not displayed. I’m sorry to write here but I can’t write to your technical support because you need a purchase license (I have a 7-day trial license). Thanks in advance
Bonjour,
are you sure you are trying Global Gallery and not Media Grid? Global Gallery doesn’t have text-under modes
Thank you for your answer. you are right, I use media grid and not gallery. Is it possible to have the link to the knowledge base or explication base how to use the plug-in? Thank you in advance.
For sure: https://doc.lcweb.it/media_grid/
Anyway, it’s just a matter of an option to check when you insert the grid in the page, to have texts under images
Thank you very much.
We absolutely can’t get this to work with our wordpress. It just shows galleries stuck in load or gives us a blank gallery.
Hello,
please open a ticket giving me a link to check: https://support.lcweb.it/
Also: are you sure it isn’t related to this? https://support.lcweb.it/faq/global-gallery/10091-im-getting-a-spinning-loader-thumbnails-are-not-visible-nothing-is-shown
pre sale question, watermark format can be with SVG file? or png and JPG only?
Hello,
the plugin works with PNG/JPG. SVG is a vector format, not manageable through normal “image manipulation” algorithms in PHP.
is it possible to create different albums and show its cover and then open album photos in lightbox?
Hello,
yes, not exactly as you described but:
- You can use collections: showing the first gallery image (or a custom image), leading to the gallery that can be opened: https://lcweb.it/global-gallery/galleries-collection
- Or inserting multiple image-to-gallery blocks in a row: https://lcweb.it/global-gallery Through that, you can literally have a one-image-click-to-gallery system
YOu said to me that after 6 months licence will still work but now it says that is need to renew??? Please check my account and web https://alograda.com
Hello,
I can confirm, the license is set on alograda.com and it will always work.
Probaably you are referring to the auto-updater feature, sticking along with the support entitlement period (and your one expired). Not mandatory to use the plugin though
i have created 100 galleries (all images from google drive), but just a gallary can showing on site. how to fix it?
Hello,
please open a ticket giving me a link to a not working gallery, in order to check https://support.lcweb.it
Hello, I have a couple of questions:
A) Can I use any of the features or versions to create a gallery with a backend to add and manage media without being wordpress?
If I have to use WP, is there a way to embed a media gallery so that I can use it in another site/subdomain?
Thank you!
Hello,
A – this is a WP plugin and works exclusively in the WP context
B- The only way is to use an Iframe. With modern builders this is quite easy.
For example through Elementor you can create a blank page containing just the gallery.
Then you have to copy/paste the resulting page URL in the other website’s Iframe.
How can I renew an expired token for my staging site?
Hello,
just ask
I’ve extended the period for painttek.qa.caorda.com
Thanks!
Can you help me changing my staging domian, or my offline domain? Those websites are not working anymore, i need my global gallery license so my site can use wordpress auto update.
Hello, to have the auto-update you need a valid support entitlement.
I can reset your staging domain, but keep in mind it lasts only 6 months. If you have a new website and need a “forever” activation, you need a new license.
If you just need to setup the staging website instead, just tell me the domain
Hi , I would like to use your plugin because it tootally fit my need. I tried the trial version but the gallery do not show correctly in my site. I found the same situation in FAQ about : I’m getting a spinning loader – Thumbnails are not visible – Nothing is shown
However , using Easy WP thumbs forcing mode or Timthumbs both CANNOT solve my problems.
I have make sure that all the selected images are displayed properly in the builder but the gallery only show a spinning loader when I add to my blog page.
Can you suggest any solution or help to fix for me ? Than you very much.
Hello,
any link to the page with the “spinning loder”?
Please visit the following page:
https://snookery.hk/%e9%a6%99%e6%b8%af%e6%a1%8c%e7%90%83%e5%ae%a4-%e4%b9%9d%e9%be%8d%e6%9d%b1%e7%af%87/You will see a spinning loader in the begining and a blank [ image to galley] which is also show incorrectly , but if you click on it , it will show the photo gallery.
Thank you.
You have some extra security system blocking the thumb creation URL (I am debugging using timthumb).
It might be set on server side (by your hoster) or by a security plugin you might have installed
So How Can I debug by myself? becuase I am not familiar with thumb. If I purchase the licence , would you help to debug by logging in to my admin and fix for me ? Thank you very much.
The point is not Timthumb, but a block the server applies.
Anyway, actually I’m able to see the thumb, so most probably you found the culprit
I stopped a security plugin and the thumb show in the browser, however when I enter the edit mode of the article (using Elementor Pro), it still showing the spinning loader and also the [ image to galley] is still not work, (But it show in the web view). Why ?!
Give a try cleaning the browser cache to try solving Elementor. I just tried on my website and they perfectly work on Elementor (don’t own the PRO though)
I see the gallery in website but still a spinning loader in Elementor after cleaning the browser cache. Strange ?
Maybe a javascript issue in the elementor (PRO) builder. Honestly I should check, but you have to open a ticket (and then purchase) before
I would like to purchase this plugin. So I need to puchase first in order to get the token to sign up and open a ticket ?
Yes
I want yo buy and use your plugin and I want to know if is possible to add a filter option to a page where i will use the image to gallery option? adding a filter to sort the image to galleries : https://lcweb.it/global-gallery/image-to-gallery ?
Thank you
Hi again,
as in Media Grid, no sorting but you can filter images through tags (to be specified for each image).
You can read more here: https://doc.lcweb.it/global_gallery/#img_tags_filter
NB: this works for the galleries shortcode though. Your link brings to the image-to-gallery module, handling the first gallery images (without any filter)
I can’t do anything. It keeps asking for an account token but I can’t create the account, I only have the token from my purchase. My gallery is now broken because I can’t add the license, I don’t know how to get it, it keeps asking for a code that I do not have. Please fix it ASAP. CC cezar@elite-strategies.com
If I try to reset token, I put my envato username and my email and it says: Username not found
Hello, did you register first? https://lcweb.dikelicensing.com/#register
I finally got the token and everything but now the gallery is no longer loading https://arthurlangeinc.com/project-gallery-2/
How old was the previous version?
Anyway, there is a FAQ: https://support.lcweb.it/faq/global-gallery/10091-im-getting-a-spinning-loader-thumbnails-are-not-visible-nothing-is-shown
If doesn’t help, try enabling the “Use WP image URL to create thumbnails?” option, in settings
Hi, i have this new message in my admin : “Licenses revalidation error – endpoint error – WP Error – cURL error 28: Connection timed out after 2001 milliseconds”. When i desactivate the plugin, the error message leaves (it comes from the plugin), but when I put the plugin back, the message remains. i dont have support (i cant pay just for that…...). a solution please? thank you….
hi ^^ thanks for the answer. (i’m not with OVH). i have tried the manual offline validation : it is ok, thanks !
