This author's response time can be up to 1 business day.
Anyone available for support? I’ve emailed you guys several times
Hi, in this saturday.
Ok thanks please get back to me!
Guys, I was told you would get back to me by the weekend, it’s been 4 weeks since I paid for the added functionality to my app, now my support is expired and I still have no answer as to where we are with my project. I emailed you guys yesterday and got no response.
Support please check your email guys and get back to me. Thank you
Hey, tomorrow I will do the sending of files for you.
Ok great, I have my developer account information ready for both google play and AppStore so all I need your help with is to prepare the app for submission, I will do the screenshots and app icon and etc from iTunes connect and the google play store. But I’m unfamiliar with cocoonIO so I don’t know how to deploy the game on that platform to being able to submit to the app stores
See your email!
Yes I’m waiting still, thanks
Hello, today I have twice sent you a new version of the game, but I have come reports that the recipient is not delivered may need another email address.
The email is firstname.lastname@example.org please resend, thanks
I’ve sent several emails please get back to me so we can be done with this project already, CHECK YOUR EMAIL GUYS!
Hey guys, does the zip file of my project you sent include the Xcode project so I can upload my game to iTunes connect? Thanks for your help
A letter has been sent to you.
Hello, I received the zip folder with my project but how do I open the “js” files in Xcode? The capx file can only be used in CoCooon IO and all I’m looking to do at this point is get my apps uploaded to iTunes connect and google play. Please advise, thanks.
Hello, you did not pay me for this work, so you can not have it. You paid only for adding a new code to select the body of the girl and creating additional body shades, and I made for you a new game logo for free. It’s all!
I’m not going back and forth because at this point I don’t know what I paid you for, I asked how do I get the Xcode file using CoCoon? Am I opening the capx file or what?
You did not pay anything for this job, anything you initially asked me to do and sent you more than two months ago and several times!
That’s all, have a conscience!
Hey guys, the file you sent me is not compiling with cocoon io, can you email me please so that I have the correct zip project. email@example.com
I am trying to read the documentation to the game and all of the links are leading me to pages with 404 error. Is there an updated link to where I can learn how to compile the dress up game? Thanks for your help in advance.
): After clicking on the screen of the phone the game stop ??
Hi, I already answered your messages in the mail, we can continue the discussion by mail.
Can you convert Flash games to html5
Hi, I do not do this kind of activity, but among the developers I heard that it is possible, look for specialists in flash games, I only do HTML5 games.
Guys, I purchased this game months ago and all of the links in the documeation take me to pages with 404 errors. All I’m trying to do is upload the game to iTunes connect but I can’t access the documentation to know how to do so
Hi, there is no such thing in our documentation. The documents describe only the game count and its mechanics. Once we restore our server you will have access to the links.
So one purchasing this game with it clearly saying “iOS” in the description, how would one submit to iTunes without having a Construct 2 license? I’m more confused now than when purchasing the project and not knowing how difficult it would be and I’m getting emails about “confidential information”? When I paid for the revisions I had done none of this confidentiality was mentioned, I’m very confused and now I learn your servers are down but I bought the project 5 months ago and never had access to the documentation so it’s safe to say you guys have been selling a project users have no access to the documentation that shows setup and even your documentation from what you’re saying doesn’t show how to get the app working on Xcode so what exactly does the documentation teach one? Just want to get my project working on Xcode and I’m being confused by either not hearing back from you guys or there’s a disconnect in dialogue and I’m not being understood. First it was send $50 and I will make revisions. I did that. Then I got my game back with a zip folder containing no Xcode project and was told I didn’t pay for that. So I asked what I paid for and I was told to make the revisions to the game title and etc which I could’ve done on my own if the game had an Xcode project to open the file in Xcode for iOS. It seems one was assuming everyone purchasing was a pro and wouldn’t require any help when you’re selling a project with documentation that’s not even accessible.
We do not do the conversion for IOS and Android, you have to do it yourself, we dont make instructions how to convert the game into an android or an iPhone, since it has nothing to do with the game code at all.
I understand that now that you don’t know how to do it that would’ve been easier to say than to have one to think that you could do it. If it doesn’t have anything to do with code, how is one supposed to upload the capx file to iTunes connect? You guys are responding but not answering my question. I purchased the game with the intent to be able to upload the game to iTunes connect and google play, but you’re saying you don’t know how to do so? So one purchase this game from you and does what exactly with the project since it can’t be uploaded and you don’t know how??
Доброго времени суток, как с вами можно связаться по поводу расширения функционала игры. Спасибо.
Доброго времени суток, написал вам не почту.
Когда можно ждать ответа? Неделю назад написал вам письмо на указанную вами почту.
Письма от Вас, к сожалению нет. Напишите Ваш адрес.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $8.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work