Code

Reviews for gAppointments - Appointment booking addon for Gravity Forms

22 Reviews

for Customer Support

We purchased the Plugin because it looked really clean, and to be fair it's a very good plugin.

We did have issues to start with, but like every plugin WordPress and gravity forms can break things when a new release has been out, but Ricardas helped us get back on track.

Good customer service!

We just had a live payment through this morning so very happy.

for Flexibility

AMAZING PLUGIN AND VALUE. This plugin is exceptionally well coded with expert support. HIGHLY RECOMMENDED

for Code Quality

Broke after wordpress 5.0 update. Contacted developer, no response. Had to rip it out and use standard Gravity Form fields to replace functionality and keep form fills happening

wpcrunch

Author response

Hello, thank you for your message. We always replied to your messages and provided the solution in the support ticket #20891. Our plugin works with WordPress 5.0. All bugs we found or our customers report is fixed with highest priority ASAP. We are always ready to collaborate with our clients and help them to solve every problem and compatibility issues with other WordPress products.

for Bugs

If you choose multiple days, the price does not calculate in woocommerce checkout. My developer reached out for help, but never got a response. Now we are left with a website, past the due date, that does not function properly. It would be great if support were better.

for Flexibility

We were wondering if you are considering on having some kind of "Appointment Cancellation Lead Time" in further updates of the plugin.

It would be very useful!! :)

wpcrunch

Author response

Hello, if you send us email and describe your requirements we could consider this feature if it's something all users could use. Thank you for your review we appreciate your input.

for Customer Support

Good support!

wpcrunch

Author response

Thank you for your review! Its great motivation for us.

for Customizability

It would be nice if the email notifications for an appointment had a hyperlink the client could click to confirm their appointment instead of having to visit the website.

for Feature Availability

I figured sms and email reminders would be included - very disappointed they are not. Looks like I'll have to buy a different plugin.

If the developers implement an option to send out SMS / Email reminders that go out 24 hours and maybe 1 hour before the scheduled appointment, I would be very happy with this plugin. I don't really see the point of sending an SMS confirming the booking if you can't also send a reminder via SMS as well...

wpcrunch

Author response

Hello, thank you for your review we do plan to add sms reminders feature in the future. You will be very happy soon. Keep up great work and have a nice day!

for Customer Support

excellent customer support, fast and efficient, fixed the question I had in no time

wpcrunch

Author response

Thank you very much! Good reviews are best motivation!

for Customer Support

Fantastic support and great product overall.

wpcrunch

Author response

Thank you very much! It is great motivation for us!

for Feature Availability

I love this plugin it has saved weeks of work!

Also the documentations is one of the best I have seen in a long time.

I did notice that the google and yahoo links on the email notification are running into each other.

Two feature requests
1 to be able to add "add to outlook" in the email notification.
2 to be able to "style" the add to calendar section in the email notification. my client missed it a few times.

for Customizability

This plugin is really powerful and it is just in the beginning of further features. It works perfecty with Gravity Forms. This is what i was waiting for!! Great work.

for Customer Support

Amazing & quick customer support with a beautiful UI. I wish there was one like this for formitable forms too.

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