I purchased the plugin solely to make 3 columns of my site appear on a single row on mobile devices, however it is not working.
I’ve read all the documentation available on your site (http://fbmlc.wpsqr.com/documentation/), but there’s no mention on how to do this.
Could you help me, please?
If you still face issues after following instructions from video, please create a ticket with our support team at: https://wpsqr.ticksy.com/
I bought this plugin to disable header and page title in the mobile browser. But it doesn’t seem to work different fusion page options for mobile.
We are sorry for the inconvenience. This add-on only works for the elements created with fusion builder.
If you want to hide the header and page title in mobile browser, that can be done with custom css code easily.
Please create a ticket with us at https://wpsqr.ticksy.com/ and our team can help you with media query and css code.
I have a fusion code in Avada > Theme Options > Footer > Footer content > Copyright Text but i don’t see the content in smartphone layout.
We are sorry for the inconvenience.
This is not a known issue with this add-on.
Please create a ticket with our support team at https://wpsqr.ticksy.com/
So they can help you investigate and fix it.
Please do not forget to share your website url and wp-admin login details when creating a ticket with us.
I have an issue with the Page Title Bar Background in the mobile layout.
When I upload my image for my mobile title bar, the desktop background is not replaced by my mobile image.
Fusion builder mobile layout creator works only for the elements created with fusion builder. It does not support the fusion page options are at the moment.
Hey, I Could not find any other way to contact you. I just purchased this Plug-in Today. It doesn’t work the way I envisioned it and was better off before. What is the process I need in order to go about a refund? Thanks.
We sincerely apologize for the inconvenience. I’d kindly request you to create a ticket with us here -> http://wpsqr.ticksy.com/ and include details of the issue which you are facing. We will be happy to assist there.
Have a nice day
Hello, is there any trial version, or trial? My site is with Avada Modern Shop, but the main slider is not responsive. I need to know if this plugin resolves my case. My site is www.territoriodocalcado.com.br
We do not have any trial version available for the plugin.
Also this plugin can only help you to create a different builder content for the mobile layout.
It can not help you resolve the responsive issues of sliders.
Your plugin convert a Wordpress website into a smart responsive – app like view? Top left slide menu, grid and no long scrolls etc
Or we have to do all the pages manually?
And is it possible to see a demo?
Thanks in advance for the information!
Thank you for getting in touch with us.
1 – This plugin only works with avada theme’s fusion builder.
2 – It will not convert your website automatically to a responsive site. Your website will be already responsive, if you use the avada theme.
3 – This plugin allows you to create a multi-column layout for the pages using fusion builder.
4 – It will only affect the page content, it will not affect the header, footer or sidebar.
Thank you very much for your quick and extensive reaction. I will buy it now. Very clear what it does and doesn’t. Can I ask you something extra? Do you maybe know a plug in for the Avada theme that does give a side bar for mobile? Thank you very much in advance for the information. Also when you know other plugins that might help optimise the site for mobile, please share. Thank you very much. Best, Barbara
Thanks for getting back in touch. Unfortunately, we are not aware of any such plugin. We will let you know as soon something comes up.
Have a nice day.
Thank you for your reply. Do you know how your customers handle SEO as there is duplicate content created (double URL’s) and Google gives penalty points for it. Thanks in advance for your answer! Have a nice day too!
Content is in hidden form and we hide it using display property of css. So it should not cause problem with SEO. Search engines should not read the content which is hidden with css display property.
Thank you very much for your quick reply. Another question… the footer is not showing on the mobile pages I created with the plugin. A friend said that it seems like there is a clash in css or any layout misfunction due to which your plugin is not let the footer stuff show on mobile screen view. How can I solve this? Thanks in advance for your help!
We are sorry for missing this message.
I would suggest you to create a support ticket with our team at : https://wpsqr.ticksy.com/
So they can help you investigate and fix this styling issue.
Sorry, it posted my message double so I delete it.
Hi, Want to find out a few things about this.
When this is added to a site does it have to be applied to every page or only the pages I want to change the responsive layout? Do I have to recreate the whole page for the responsive version?
I am currently having a issue with a part of the sites responsiveness with the text over lapping due to have a custom class with height. Will this fix this or will I still have to use media query’s?
Thanks for getting in touch.
1. When this is added to a site does it have to be applied to every page or only the pages I want to change the responsive layout?
-> No, it is not required to create a responsive layout for each page. You can use it for desired pages only as well.
2. Do I have to recreate the whole page for the responsive version?
-> It is up to you. You can either copy existing page and modify sections there or you can create a mobile layout from scratch.
3. I am currently having a issue with a part of the sites responsiveness with the text over lapping due to have a custom class with height. Will this fix this or will I still have to use media query’s?
-> This should fix the issue if mobile page has got a layout without this setup.
Hope it helps.
My website is lifecovered.nz
Looking forward hearing from you,
Does this effect SEO as you are doubling the content or is it still technically one page? thanks
This should not affect the SEO, mobile layouts are hidden from the public search/query.
They are only used to load content for the mobile view using css code.
Awesome! I will buy it!
I submited ticket on your website but nobody reply to me.
Mobile menu navigation not working on my one page website(not scroll at all).
Console error is :
Uncaught TypeError: Cannot read property ‘top’ of undefined
at dispatch (jquery.js?ver=1.12.4:3)
at r.handle (jquery.js?ver=1.12.4:3)
We sincerely apologize for the inconvenience. Your ticket had somehow gone to the other directory.
We have just replied to your ticket.
Hi, I’m interested in buying your add-on for my WooCommerce shop website using Avada. I’d like mobile devices to show 2 columns of products on shop pages. Will your addon work on the automatically generated WooCommerce shop page, or will it only work on pages I build using Fusion Builder and WooCommerce shortcodes? Thank you!
Currently our plugin only works for the pages built with fusion builder shortcodes.
Hi! I downloaded this plugin to show 2 instead of 1 fusion builder columns on specific pages. At the moment, when I make my desktop browser smaller, it does indeed show 2 columns. However, on phones and even tablets, it still shows only 1 row. What could be the issue?
I see you have already created a ticket with us, I have asked our support team to help you fix this issue.
They will get back to you asap.
Hi I installed the plugin but when I create the mobile page and I change columns it also changes on the original page…
So they can help you investigate and fix this issue.
Your product, the Fusion Builder Mobile Layout Creator isn’t working for me.
It was useless for me, so I want refund.
Please create a support ticket with us at https://wpsqr.ticksy.com/ and explain what issue you are facing with the plugin so we can help you fix it.
Hello, I’m having problems using
Fusion Builder Mobile Layout Creator as the plugin is not importing the “global elements. When you import with content the mobile view show the global elements like “[fusion_global id=”2019”]” but not properly so it’s not working good.
Also, a suggestion:
when you are using WPML with your plugin is really difficult because you have to do one desktop version and another one mobile per each language. Lot of sites remain the same structure of columns in the builder and only change the text so it will be good if I can have the versions of the same page (3 languages with WPML) and I could set the same mobile layout for the 3 pages but each one with its content.
About the issue with global elements, please create a support ticket with our team at : https://wpsqr.ticksy.com So they can help you fix it.
About the WPML compatibility, i have forwarded your suggestion to our developers, they will look into it.
Hello Dear Salman!
You are not answering my question on this ticket: 1279048
I see you still didn’t fixed this issue.
We are sorry for missing your message here.
I see our support team had replied to your ticket 7-8 days ago.
And the anchors issue you pointed out, our team is already working on it.
Hi, pre-sale question. Is this plugin able to change the mobile behavior of Fusion Builder items in the sidebar, or just on pages/posts?
This is not possible at the moment. Our plugin may only affect the page/post content area.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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