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Hi, unfortunately I had too many issues with the plugin trying to do what I needed and would like to request a refund please. I couldn’t see another way to contact you aside from registering with your helpdesk which seems superfluous as I am not going to be using the plugin. Thanks for your time.
Sorry for the delay in reply and it’s sad that our plugin wasn’t helpful enough for you.
If you wish for a refund you can raise a refund request from your Envato Dashboard and it will be processed within few days.
Hi I have had a struggle with the other plugin I was trying to use and am thinking about returning to yours but I need to be sure I can get a few things to work before I do. Sorry for the inconvenience but hopefully you can help me to get this to work out.
When I try to import (using your template file) it continuously tells me that the file type is incorrect. I am going to have to import around 1000 users and so this is integral to make sure I can do so properly. Also can you alter the data for importing? So for example I need to collect: First name (as Username), Last Name, Firm, email, password.
Is this possible?
Also is it possible to send an email to everyone I import with their login details so they know how to access the site?
Is it possible to alter the text in various elements such as the “You are already logged in as (username). Logout” to say something like “You are logged in as (Username). Logout?”
I really hope you can help me with these as I am banging my head on a wall with the other plugin I was intending to use.
Sorry for the delay in reply.
1. Yes, you can alter the import data and add user meta fields or custom fields from our plugin.
2. It is not possible to send emails to all imported users.
3. Yes, the text can be altered either using some translation plugin or using filters(if available for that text field)
We are working on a new version of this plugin, which has been worked upon from the ground up. You can download the beta version of the plugin here: https://cssjockey.com/beta-downloads/ and if you have any issues or suggestion you can post that on our FB group: https://www.facebook.com/groups/cssjockey.ib/
We will be submitting the new version to Envato possibly within this week.
Oh that is unfortunate on point 2. There are a few things I need which the plugin cannot do. Unfortunate for my needs as you have a great plugin I just can’t use it now. Would be great if I could get a refund please, and maybe if I get another project without some of those specific needs and your updated one is out in the future I will revisit.
We can help you with the issue you are facing with importing users and you can change the content displayed by this plugin via translation and in plugin settings.
Regarding, sending user login details to users, this feature can be included in the upcoming release and we can add the process similar to Google Apps.
Look Guys! I bought this plugin 11 months ago and have not yet used it on a live site. Because I (Like so many others) have been waiting for the new revamped version that was promised months ago. Can you please give us an update on the update? Even if the new version is going to be another few months away at least we can try other solutions. The plugin as it is right now is not a real option for present projects.
I look forward to hearing for some one. Anyone!
Hi, I am completing the docs for this plugin and will release the new version this week.
please reply to my ticket 3836
Your ticket has been replied.
Update on the new version’s release date please Guys.
Hello, You can download the upcoming version here: https://cssjockey.com/beta-downloads/ I’ve submitted our SupportEzzy plugin for review today and tomorrow I’ll be pushing Frontend Auth Add-on (earlier known as Frontend Membership Modules) by tomorrow.
I ran into some issues with PDO extension not installed on some servers so I had to change all MySql queries to WordPress core functions.
You can download the upcoming version here: https://cssjockey.com/beta-downloads/
I’ll be submitting this plugin to Envato for review within this week.
Let me know if you face any issues and really sorry for the delay.
Thanks, the new version work fine for me, but it will help if you can share the documentation.
Hi, I’m working very hard on creating the docs as the official release is held just because of that. I’ll try to have the basic docs up and running within this week and push the official release. In the mean time if you face any issues with the plugin. Please feel free to create a ticket at https://support.cssjockey.com.
I have no issues with the current version, its working fine. One thing I would like to point out to the developer is that it is compatible with php 7.0 but not with php 7.1. Many plugins are still not compatible with php 7.1 so its not urgent but I think its something you should know.
Thank you for your comment.
I’ve completed the upcoming version which can be downloaded from https://cssjockey.com/beta-downloads and this one is developed on PHP 7.1.1 and tested on PHP 5.4+. I will complete the docs for this and then officially release the new version which works as an add-on for our WordPress
Framework https://wordpress.org/plugins/cssjockey-add-ons/advanced/ plugin.
Thank you, is there a link to the docs? I see the new version is out here on codecanyon
Hi, docs are available at: https://cssjockey.com/documentation. It’s not complete yet but major parts are covered in Quick Start Guide.
Hi there, I bought and installed the plugin yesterday and the scripts/Plugins in my site are no longer working (slider revolution, WP google Maps,.. Blog Masonry). I am guessing it has something to do with the form builder plug in. Do you have any advice to get the other plugins runnin again? Thanks.
Hi, please create a ticket at https://support.cssjockey.com if you haven’t already.
Perfect!! Thank you very much for the fast fix and the great support! 5 stars definitely earned!!
Im using revslider but I didnt update to the new version yet, I will let you know how it worked for me. I do have a different question, are you still supporting the paid content plugin because its not on your list, I hope you do, please confirm.
Yes, I will be transferring Paid Content Packages to our new framework as well.
I would actually prefer if it stays as it is. I just downloaded the new membership version, too many new plugins to install for my liking, i didnt understand whats this api access tokens and I realized all my past shortcodes from the old version for invalidated. Im using a cdn so im fine with the speed. Is there a tutorial explaining all the above? I restored the old version for now.
Im sure the new version is supposed to be better, new people that buy this will be in a better position than me, I will need to re-write all the shortcodes if I got it right. Any link to a tutorial will be appreciated. Also, I dont use social logins so I still need to install it?
You can find the documentation and quick start guide here: https://cssjockey.com/documentation/addon-frontend-auth/quick-start-guide/
Basically, I’ve divided the code into separate add-ons which actually doesn’t use any additional resources and rely on CSSJockey Add-ons Plugin which acts as a base framework.
This setup helps us to maintain different functionality easily and release upgrades and more useful add-ons in future. For example, paid registrations, UI blocks and paid support tickets etc.
Please watch the video on this page to understand why I took this bold step: https://wordpress.org/plugins/cssjockey-add-ons/
I am currently working on an add-on which will provide different type UI blocks so basically you can raise a request for a UI block and we will create that and include in that add-on.
There are countless themes available and from my experience, every theme lacks one thing or another. With this UI Blocks Add-on, we will resolve that issue and produce whatever is missing that you want on your website.
For example, if you go to UI Blocks area in your WordPress admin, You will see an Auth Panel UI Block which looks like the screenshot for this item. Try the settings and see how easy it is to create a nice looking Auth Page for your website in just a few clicks.
I am sure once you check all this, you will love this product more and help me make this even better.
Thank you for your reply. Over the weekend I will spend a whole day dedicated to these changes and let you know how it went.
Sure, let me know if you need me online when you do that. If you run into any issues I can help
Hi guys, today I cannot login to your WP Frontend Auth Support. Could you please check if the system works properly? Thanks, Giulio
Hi, We were merging our main site https://cssjockey.com and https://support.cssjockey.com and its all done now. Please login now and it should work. Let me know if you face any issues.
Hi, unfortunately I cannot login yet. Let me know please.
Did you try reset password?
Of course, but after I fill the form with my email I land to a 404 page and I don’t receive the email with the verification link.
Verification link was in SPAM folder, sorry. I changed password but, it doesn’t allow me to login yet. Let me know please. Thank you
Do you see any message when you try to login. We merged our support portal and main site this morning. Maybe that’s an issue. I’ll check as soon as I reach back in office today.
Only “Please check your username and password and try again.”
Ok, let me know, thank you
Hi, I am at the office now and working on your fix. What username you are trying to login.
This comment is currently being reviewed.
Hi, I’ve reset your password and sent it via email. If you can edit your comment, please remove your email address from your last comment.
I downloaded the new package, Frontend Auth. Is my license valid for the complemen that make this pluguin work?
(Form Builder, Social Login)
I just installed the two plugins available in the downloaded package, in addons I try to run the installation of the missing plugins.
But he does not open the addons page, says I’m not allowed.
Yes, Form Builder and Social Login comes pre-packaged with this plugin and you should be able to upgrade with the same Purchase code. Are you facing any issues upgrading these?
These packages are also included in addon-frontend-auth/plugins folder as zip archive files.
I solved the problem by installing it manually.
I found the other two addons in the “plugin” folder in the root of (cssjockey-add-ons) for some reason the wordpress panel did not decteted and told me that I was not allowed to add addon’s.
In this case I installed manually. Uploading to wordpress.
It seems that the package is outdated because it is already in my system that the plugins have updates.
I recommend that you leave the necessary add-ons for the complete experience of the old membership modules released within the downloaded package. For a manual installation, other than by the addons panel
I miss the “maintenance mode”
You can install pre-packaged add-ons from Plugins >> Install Add-ons as it looks for the zip files the plugin folder.
I’ll be adding more themes to Maintenance Mode and then release it as a separate add-on.
Integration with woocommerce is not working the way I thought.
I do not know if it’s the fault of my site template!
In the page: My Account, the form remains the standard of woocommerce. The strength of the password, is the default of wordpress. I’ve set up in CSS to not include special characters. Only 6 digits required for password registration.
But on the standard Woocommerce system registration page, it still requires special characters in my password.
This is the main problem of my store.
Here are some pictures.
My Account page WooCommerce (Default)
Please create a ticket at https://support.cssjockey.com.
Hi! So after i bought this plugin, i need to buy another 2 plugin? (Form Builder & Social Login) to make it work?
No, both plugins are pre-packaged. Once you activate WP Frontend Auth, you will see a message in admin to install required add-ons. Click on the link and complete the install.
Check out the installation instructions video on this page: https://cssjockey.com/documentation/addon-frontend-auth/installation/
Let me know if you face any issues.
Thanks for quick reply. Ya im having a problem to install it. Page “Sorry, you are not allowed to access this page.” appeared when i try to install CSSJockey Add On plugin
Replied to your ticket.
Noted. I reply there. Tq
You might as well tell everyone how to do it. When I tried installing it instead of not allowed I get 404. How did you get it to work? I didnt get how to install it manually like the other guy did.
I am losing money when I take the website offline for this. I cant update the plugin either, its telling me update pack is not available and when I try to access the settings I get 404.
I went back to the old version, I couldnt get it to work, couldnt update any of the plugins to the latest versions and when I tried accessing the settings I get 404. Please help.
Im not taking my website offline during the week. I know its Sunday but this is the first time I download a plugin and I get 404 when trying to access its settings. If this is something to do with verifying the purchase code I didnt see any option for it. I logged in and logged for this API tokens and nothing worked. The plugins are installed but get 404 when trying to get into the settings and cant update them either.
I hope you can back to me on this asap.
Hi, please create a ticket at https://support.cssjockey.com with WordPress admin and FTP account and I will help you sort this.
I have to create a new account, the system doesnt recognize my password and I dont remember what email I used.
I submitted a ticket, please help. My website is offline for this.
PM me on Facebook http://facebook.com/cssjockey.fb where we can share email or skype address etc.
I think I have you on Skype, I sent you a message there. We chatted a few years ago.
and I just sent you a message on facebook, my website is still offline for this.
Let’s sort this over Skype, sent you an invitation via our Support Portal.
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