FRESHFACE

FRESHFACE does not currently provide support for this item.

34 comments found.

Naaah… Your description is definitely not enough.

Your description – “P.S: This item is CSS only in CSS category. JS script is not included, but you can very easily google some free script with tutorial.”

What your description should be – “\\ Fresh Tooltips is a CSS style only, and is not an actual working tooltip. There are no mouseover events tied to these tooltips. There are many resources to tie the beautiful Fresh Tootips style to a mouseover event using css or js.

Your CSS coding prowess is not in question, the tooltips are beautiful. Your description/disclaimer is vague, at best, and needs to be changed and more prominent on the page.

I’m not hatin’, I just would assume you don’t want to piss people off, right?

You basically rephrased what I’ve already wrote there. I am pretty sure that if you would actually read the item description before your purchase, you would understand it and won’t buy it if you need it scripted. Or if you’ve read it, what part of “JS script is not included” you didn’t understand? There is the JavaScript category for scripted items – you are now in CSS category. I would love to send you the script for free even after your mis-purchase, but unfortunately I just don’t have one, sorry :(

To help you guys, I’ve just wrapped in it < strong > so it’s more visible. There are only a few lines of text in item description, so it’s not like it’s at the bottom of a page or something like that.

Is there a class for this item like if I mouse over text the tool tip appears? Or maybe text?

Hi mate!

Thanks for your interest in my product. But no, there is only html+css. But you should be able to do some :hover action via css on your links too, would require only a very little modification. Cheers! :)

yeah i was going to buy this item and i’m glad i read the comments. very lame to just be an image/css and call it a tooltip.

should rename it to handicapped tooltip.

Next time just read the name of this category or item descriptions ;)

I sell HTML /CSS3 tooltip for just a $3

you can buy Photoshop-only tooltip here for $4:

http://graphicriver.net/item/speech-bubbles-tooltip-pack/92427

and it’s of course without – - – wait for it – - – JQuery… the author don’t even mention it there – how rude, right?

Anyway, one thing is to politely request this feature to be available as an extra bonus, the other is bashing me all over again because of something that’s obviously not my fault…

and I really don’t know who’s fault is that you expect JQuery in the CSS category…

The only thing that’s handicapped here are your eyes :nerdy: cheers.

Hi Freshface,

I too was getting ready to buy this and I’m glad I read the comments.

Price is not an objection to me as I have bought many items here. I come to CodeCanyon for solutions.

Your design is very nice.

I work in both development and sales and I can say you’re missing the boat on the sales side. You’re text is indeed very misleading and your replies are only pissing off your purchasers even more. Help them rather than defending your position. Haven’t you ever heard the “customer is always right”?

If you follow these two recommendations, you’ll stop pissing people off and you’ll most likely increase your sales…

1 – As others have indicated, state that it is the “CSS styling for an awesome designer tooltip and is non functional without a javascript”.

2 – Either provide a link to the free javascript code that you mentioned or include the javascript in your zip file. (obviously, if you include the js, you can ignore #1… which is what I would recommend)

Seriously, if you follow these two tips, your sales will increase. I would be a buyer. I don’t have time to go chase down examples as most people on here don’t either. I hope my message is taken as trying to help you and not as criticism. Seriously, your design is a great design! One of the best on here… but incomplete without a working example. Your other items you’ve done are excellent too!

Good luck!

Hi there!

Thanks for your input, I appreciate your time.

I do agree on all your points but he are the humble facts:

1) I am just a designer and these CSS items were just my little 3 days project – I do not know Javascript. That’s why I can’t follow your requests.

2) I do not have any other projects where I could benefit from learning JS – I have tons of other projects which keeps me busy and keeps me learning (a different) new stuff

3) I do not have the time nor energy to look for a partner who could implement such functionality – it would not be worth the time spent for my partner.

4) Again, it’s CSS item in CSS category. I replied to your requests by saying that such enhancement won’t happen.

5) Since I followed all the rules around here exactly, replied to all your messages, then I think there is absolutely no reason to bash me, or my item or giving it 4 stars. This is a 5 star product as is – top notch design, top notch CSS – so what else do you rate? Please do not confuse your sadness with item features and quality.

6) If you think giving this product 4 stars just because you miss some functionality that is clearly noted on the item page and comments, then you are out of your mind and please do not buy it.

7) Yes, customer is always right – in the “real business”. But I do not look at my CSS items as something “for sale”. These CSS items were just a fun project for me with no intention to earn money from it. Yes, it earns a little money, but that’s just to cover those 3 days I spent on it. These CSS items (all four combined) represents 0,5% of my income. So your point about increasing their sales is a little laughable. There is no “real business” here. I hope you understand my point of view. That’s why I don’t bend over backwards just to give you such update. If it was easy for me, you would have such update in a heartbeat, but unfortunately it is not easy for me.

To sum it up, the final decision if the update will come or not is made by me, not you guys. I have been completely transparent with everything – there is absolutely no intention from me to hide something from you.

@all Please do not ask again about this, buy if you like, do not buy if you don’t – as simple as that. I am really sorry, but the update is not coming because I do not have enough skills or time to learn them. I hope you can understand that. Don’t be sad please.

One more thing, if you think that I am pissing people off just by declining their feature request, then I will just delete this item because I don’t want to piss people off.

Lastly, would you care to point out what exactly is misleading in my text? I don’t think there is anything misleading in my text. In fact, I think that everyone who does not understand it and still thinks that this item includes any scripting must be a little “special” if you know what I mean.

Bought. Unhappy.

Should be labeled “Non-functional tooltips in CSS ”.

Your description of them is vague at best. Including tooltip in the title leads one to assume it’s a functioning tooltip.

I shouldn’t have to read an entire all the comments on code snippets to get an understanding of what they are. You could simply state what it is in the items description.

You should realize many are getting to your item by doing a search on codecanyon, which puts your “tooltips” with actual functioning tooltips.

It’s like calling an item a CSS no image button, and then providing the css with no button code or functionality. It’s the raw CSS , but not a button. Just like your code is the raw CSS to create a tooltip, but it is, in no other way considered a tooltip.

@Gutspiller

It’s stated on item description that this item is CSS only and doesn’t contain any JS scripts, quote:

This item is CSS only in CSS category. JS script is not included, but you can very easily google some free script with tutorial.

and that the files included are as follows:

CSS, HTML

Lastly, one would think that after 100+ purchases you understand that you actually need to look at what category the item is in. It’s the same issue when users buy HTML template thinking it’s WordPress theme and then start yelling at you for no reason. Again people, read categories, thank you :)

P.S: One more thing, do you really think I will write “non-functional” under any of my products? Are you serious?

Anyway to display these on image maps? So when a user hovers these display?

Hi there!

If you are building your own map app, then you will need to write your own javascript for the tooltips as well. There are plenty of tutorials on google if you are looking for a help with this but the chance you will find a code you can just copy and paste isn’t very high in your particular case.

Thanks and cheers! :)

Hey Freshface,

You shouldn’t have to defend yourself, you can’t be held responsible for people’s lack of ability or desire (or both) to READ .

I read it, but that’s because I learned to read before I even started school, i know, a rare thing these days.

Either way, stop defending yourself against idiots.

However, you have really nicne stuff, and from a design perspective very relevant and usable…

it would benefit you IMMENSELY if you made things like this working.

I’m just sayin’.

Hi there!

Thank you for your kind words, I really appreciate you stood out of the crowd to tell me.

Sorry, this file stays as it is for the time being. I have no plans to add any new features at the moment as we are swamped with other work.

Thanks and cheers! :)

You should just create a complete solution for people. Have you thought about that? Instead of telling people it’s not a complete solution, make it one. Charge more. We’d all be appreciative.

You are right, but too bad other comments and ratings are not as nice and rightful as yours, you know. Thanks for understanding.

misleading

Read before you buy please, it’s not my fault.

Graphically nice tooltip but very very awful description. This item was not fit for use – people are looking for a JS tooltip solution and not just the CSS .

YES it does say that in the writing but the description of this solution is bleak and misleading. I got in touch with Envato for a refund (no joy) – $3 isn’t a big deal – it’s just the feeling of being misled that I do not appreciate. That coupled with the fact that you have to place a minimum of $5 in an Envato account before you buy something leads me to feel very snubbed by both author and company.

I’ll not be buying anything again from Envato or FreshFace and given the opportunity I’ll be posting similar reviews where I see fit.

Very annoyed and let down.

Graphically nice tooltip but very very awful description. This item was not fit for use – people are looking for a JS tooltip solution and not just the CSS .

Then what are you doing in CSS category? :) Switch yourself to JS category, there is a navigation on top of this site you know.

 YES it does say that in the writing but the description of this solution is bleak and misleading. I got in touch with Envato for a refund (no joy) – $3 isn’t a big deal – it’s just the feeling of being misled that I do not appreciate.

They won’t refund you because it works as advertised, simple as that. Your assumption led you to this situation, next time you will be more careful and read the description, watch the video, see the list of included files, check if you are in correct section and read comments and reviews. By not doing these steps you are basically saying that $3 is nothing to you and me not being polite means $3 is nothing to me as well.

That coupled with the fact that you have to place a minimum of $5 in an Envato account before you buy something leads me to feel very snubbed by both author and company.

Yes, $5 minimum. You could also pay with a card/paypal without having to deposit anything to your account if you wish, but there is a flat fee of approx $3 per payment (which takes paypal or credit card company from Envato later)

Thanks and cheers! :)

People are in a rush very often. I am not necessarily going to check whether I am in the CSS or JS section. A tooltip solution is a JS and CSS solution. Just supplying the CSS is not a solution. If I was alone in thinking this I might not post my thoughts but a LOT of people seem to be saying this. You need to make it a lot clearer. You don’t make it clear.

My issue with Envato billing is similar. It’s not a good way to sell things. I’ve got $2 in an Envato account that I shall never use. It’s not the money, it’s the fact that that I am annoyed. Very annoyed.

Bad!!! Mislead – Envato Need to think about this !

My First bad impression on Envato@#$%

Wow. I’m glad I read the comments before buying. The description is horribly inaccurate.

I think the designer is unaware that pure CSS tooltips are FUNCTIONAL. It’s possible to have CSS-only FUNCTIONALITY. Providing the markup for the visual elements is absolutely not sufficient. This is something that only looks like a tooltip but doesn’t work.

How would you like a CSS tab control that didn’t actually work? Or a CSS drop down menu that didn’t actually work?

Give me a break. Change the description or take this crap off CodeCanyon.

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