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Hi I got below error. FYI during the upgrade.
Parse error: syntax error, unexpected ‘[’, expecting :: (T_PAAMAYIM_NEKUDOTAYIM) in /var/www/vhosts/dtbaker.net/httpdocs/admin.moved/includes/plugin_envato/envato.php on line 221 No upgrade available at this time.
Thanks for reporting this error it should have been fixed.
Hi, It is possible to embed package subscription created in the admin to allow user to select the subscription package during the customer registration on the front end. If not possible, is there a plugin available? Thanks and very much appreciated of your support. Cheers
Yes subscriptions should be listed in the customer signup form. Go to Settings > Customer > Signup to generate the signup HTML form which can be placed on your website and customized.
We can not delete invoices, clicking on the delete button appears a blank page
Try to enable error reporting: http://ultimateclientmanager.com/support/faq-knowledge-base/faq-item/110/how-to-enable-error-logging-debug-white-blank-screens/
Deposit invoices and Tax Report Issues:
I have noticed that when using deposit invoices the total tax in tax reports are incorrect. For example: if you create a project for $300.00 with a 5% tax ($15) and then create a 50% deposit invoice which comes to $157.50. Then if you apply the deposit invoice to the final invoice at the end of the project, the final invoice is also $157.50 which is correct. But the Tax Report lists that the 5% tax paid of $7.88 for the deposit invoice and $15 in tax was paid for the final invoice. This should also be $7.88. So it seems, UCM is currently tripling the Tax paid.
The second issue on my install of UCM and which I can’t replicate on the demo site is that within the same Tax Reports the Subtotal for the deposit invoice is $157.50 but the final invoice with the deposit invoice applied the subtotal is $300 where it should be $157.50. Same issue, it is tripling the Subtotal paid. Any ideas?
Is the above a bug issues you can fix?
How come Client Credits don’t show in the Tax Reports?
For instance, I was overpaid by a client (sent two cheques by mistake) and added the overpayment as a credit. I then used the credit to pay for a new invoice. But this new invoice which was paid with the credit doesn’t show in the Tax reports. Why?
I worked this out. I was adding the amount to the wrong credit area.
Oh great, glad it’s working. We’ll be improving the credit system shortly.
Sorting by Date fields in Custom Data results in a mess. This includes the autopopulated values of “Updated On”.
Can you please check this?
Thanks for reporting this sorting issue on dates, I’ll try to figure out the best way to fix this.
Hi, When I created one month subscription invoice in the back end, The date subscription period should be started from say for example 2/8/2017 to 1/9/2017. However, the system always set the date as (01/01/1970 to 31/01/1970) the one subscription invoice. I appreciate any help and supporting on this matter. Thanks
That’s a strange issue I haven’t seen before. Best to send through login details along with a link to the subscription page and also let us know which customer we can generate a sample subscription for in order to test out the issue. https://dtbaker.net/envato/support-ticket/
I noticed on the updates this “starting on basic shop functionality”. Sounds wonderful. Is this explained anywhere, what will include etc? Will it have more columns for the products like brand, model, notes or anything else?
It will be a basic way to allow existing customers to build their own Quotes and Invoices based on products in your system. New customers will also have the option to purchase products and become customers in your system. This will mostly be suited for programmers who wish to integrate with their existing websites a bit nicer, I do not expect it to be a fully functioning ship that can be displayed to the public straight away.
After a log time… I’m going to install your plugin… But something is not working… Could you help me to install it?
It would be nice if you could provide a little more information about the issues you are having installing the item. You can submit a support ticket with login details here: http://ultimateclientmanager.com/support/support-ticket/
I can’t change the language. Made the proccess correctly like says in your own site. But nothings happens. Please need help
I work to many clients montly… (Services, tasks, etc… As a outsourcing)
And when they need a new task, they have to send me a email and I have to create the task/project inside CRM?.
Or can I autorizeth them (my clients) to create the “task” themself inside their clients panel? and projects too?
This feature included in the regular lincence right?
I have selected Euro Currency as default. Everywhere I can see the Euro sign, even on the ‘Cost of a priority support ticket’ field (euro sign is visible).
But when I see the ticketing system form live, the Priority Support Currency feature is showing the USD currency by default. (Priority Support Cost: $10.00 USD)
Any way to fix this issue?
Pre Sale question….if an appointment is made inside of UCM, can it be exported to google calendar? If so, can that appointment be edited in google calendar?
It allows for basic export, but no it cannot be edited externally.
SMTP mail seem does not work. could you please help if any upgrade to make it works.
Thank you a lot.
Best to contact the hosting provider and ask if they have blocked SMTP recently.
Hello Dave, Thank you a lot. It can send email as ok for using local host but when using other SMTP like gmail, it could not work.
It appears below message for your reference.
Failed to send test email. Error message: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Cool work! One pre sale question, i added in the demo an extra field for the incoice, How do I get that field back on the financial report (is that possible?)
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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