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1789 comments found.

Is there a way to calculate numbers or currency of one fieldset and show it in another when using Custom Data? Thanks!

I get this error on the page above after checking all three check boxes to send a support ticket:

php_network_getaddresses: getaddrinfo failed: Name or service not known

What I am looking for is money spent on expenses, vendors, hosting, employees, etc. I think this is a major feature lacking in this mostly complete system. I thought I could use custom data to track certain expenses, but setting everything up and not having the ability to automatically calculate makes it impossible to truly track expenses.

I know adding a major feature like this takes a lot of time and money, but is very important for billing, tracking profit and loss and tax filing.

I would be willing to pay more for this, but can’t foot the whole bill. There are ways to crowdfund feature requests if this seems like something that can be added to this system.

I have searched and can not seem to find if it is possible to add, edit or delete ticket status items. Also, I see a way to create a quote and invoice from a ticket, but is there a way to create a job?

Hi with web hosting how do you link the products to my website so that customer can order from there? Is there a client area that they can log in to?

Please see Settings – Customer for the customer signup form options and html form you can embed on your website

Hi there i want to purchase your scripts/software but your not answering my question

Yes there is no shop/order system, there is a signup system where the customer can add their details into the system and it will create jobs for them automatically. Then you go go in and create an invoice to send them. Here is the link: http://ultimateclientmanager.com/demo_pro/config.config_admin/customer.customer_settings/customer.customer_signup/

I am getting errors when i try to setup imap account to import emails from. Can you help me with that.

Yes please try to submit a ticket: https://ultimateclientmanager.com/support/support-ticket/ Include IMAP details and login details and we can sort it out. Cheers.

The default theme is really bad, I know I can purchase a good themes which are responsive and clean

but REALLY where are on 2017 make at least something encourage the customer to buy not a theme that implies to the customer that you are forcing him to buy the script + theme which is so BAD idea to give

NOT encouraged to buy the script because of this

Hi there i-Ry5 !

Thanks for the feedback. I’ve got a huge bunch of framework changes that I’m plugging through here that will make way for a great upcoming default theme. Unfortunately this just takes time as it involves changing most files in the system, it’s coming along but will be another month at least until everything is added and a new default theme can be created.



dkildare Purchased

Is there a way to add a customer number and auto increment?

No this isn’t possible right now. If it’s something you’d like added we can quote on this new feature. Please contact us here: https://dtbaker.net/envato/support-ticket/

Why does a staff member who is added to a support ticket cannot receive email notice of a reply to the ticket?

Please go to Settings > Advanced and change the ticket_auto_notify_staff value from 0 to 1

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I am still having an issue trying to login I don’t know what is happening but I did a fresh install and the default credentials just dont work this is getting frustrating I spent good money for this and it does not work for me.

Is there any type of detailed documentation on the contact form and custom form fields feature. It is beyond confusing. I am attempting to add custom field sets to show on the Lead and Customer Profile…. for example a dropdown for “lead source”, products of interest.