Important things to know before purchasing Foodomaa
Support does NOT include the following:
- Free installation support is only provided for shared hosting environments like GoDaddy, Namecheap, or similar web hosting providers with cPanel support.
- We cannot provide fixes that are unique to your web hosting or server environment. If your hosting or server environment is different than what is listed in the REQUIREMENTS section, you’ll need to determine if it will work before purchasing.
- We cannot help with issues from your customization.
- We cannot provide customizations that extended default Foodomaa features. What you see in the DEMO is what comes with your purchase.
- We cannot provide HOW-TO advice on if Foodomaa is capable of doing what you want/need. Kindly read the documentation and try DEMO to determine if it will suit your needs.
- We try for fast response times, but as described on our support tab, response time may be up to 2 business days. Too many issues/feature questions that do not fall under support will slow down all response times. Please investigate yourself thoroughly before contacting us.
Other notes and considerations:
- If you found a bug feel free to report but first check if there is the new version available. There is a chance the bug is fixed on the latest version.
- Before asking questions, please SEARCH the comments area. The query any have already been answered.
Before raising a ticket, please check the documentation.
- If you are experiencing an installation problem, please open a support ticket. You can be assisted while your server meets Foodomaa requirements.
- If your support is expired, consider renewing it before raising the ticket.
- If you found a bug and your support is expired, contact us on email@example.com. We will try to patch the bug ASAP.
- You cant get a refund once the item has been downloaded as per Envato Policies. https://themeforest.net/page/author_refund_policy
Please write to us at firstname.lastname@example.org for support.