13 comments found.
Hi there, i have been waiting for a support ticket to be replied to again,
We are still waiting on a reply to close off this job
Hi there, i have sent a support email and havent heard back. Are you still offering support
Hello,
we found your request in the spam folder of Zendesk. We’re sorry for the inconvenience. We don’t know why your ticket was blacklisted.
The staff are answering just now.
Kind Regards
Possibly my response has also gone into spam again. I urgently need to know, can we add navigation arrows on carousel? and can the portfolio display full width of page, and image full size of container?
Hello there,
we answered your ticket including the additional questions of this comment.
Best
Hi there i have left another email
Hi there it has been over a week since you replied to my email. THis is holding up our whole launch. can you help?
Sorry for the late, the team has just replied your ticket. Best Regards
has it social icons on the photos at grid layout? To share pics
Hello,
unfortunately it still hasn’t a share feature, we’re sorry.
Kind Regards
Is there any way to display the categories without displaying “all” in the entry?
Hello,
you could add a diplay:none; to the All button using CSS. If you need help please open a ticket http://support.uncommons.pro
But the filter remains the same, I need the first category between selected: “category 1” | category 2 | “category 3”. I need to show the “Category 1” result when loading the page.
Hello,
unfortunately this is not possible using Flatfolio.
Best Regards
Hello, can I use custom post types instead of posts ? Thanks !
Hello,
unfortunately FlatFolio uses posts, custom portfolio posttype and custom gallery posttype.
Best Regards
There needs to be an option to view images either full width or a lot larger, if this is to at all be useful for image portfolios! Even on the demo, #ff-item-centre is locked at 900px, and the media inside that then is going to be even less, like 860px wide max?
Even fullscreen lightbox would be a lot better. As it is, this product, while nicely done, seems to be very limited in terms of actually showcasing images.
Thanks, but it’s either fixed width, or it isn’t, I don’t need a ticket opened. I’ve already switched to Media Grid (LCweb) for this current project, as it has lightbox and width control options. I’ll check back for future projects if this plugin gets updated for larger display options.
PRE-SALE QUESTIONS, if you please! 1. I want a grid gallery of IMAGES (not portfolio items) that can be categorized for easy selection and display (just like with your portfolio demos), but only have the image expand (and link to a separate page). And I don’t want any of the details seen as an option on your portfolio page demos. Simply put, grid with category selection, lightbox enlargement. That’s it. Is this possible with your plugin, without any custom coding? If YES, is it also possible to specify the size of the smaller images – or add a custom thumbnail? Thanks in advance!
Hello,
unfortunately the simple gallery view hasn’t the filtering (categories).
Best
Hi, Can you provide a Admin page demo for me to try on please?
Thank you
Hello,
unfortunately we haven’t a testing zone for Flatfolio, we’re sorry.
Best
I just purchased and the plugin doesn’t seem to be working. I uploaded it but when I go to create a layout the only option available is just the title. Nothing else to input. Gallery is the same way.
Hello,
we have your ticket in queue. Tomorrow a member of staff will answer your ticket. Thanks for your patience.
Best
Not working, geting 404 error. Please help
Hello, open a ticket on http://support.uncommons.pro
Best
Hi, does the mosaic grid crop your images? How much control is there over where the images are placed in the mosaic?
Hello,
yes grid view is crropping the images according some specific shapes to create the mosaic effect. Whe you create a project in porfolio you can choose a shape option (small square, big square, portrait and landscape) to assign to that project so in grid it will be displayed with the specific sizes.
https://www.awesomescreenshot.com/image/3134682/238e7ccc17cb4fee9563c640adfb9424Best
Wow SUPER Cool! Will def keep in mind for next portfolio style client and BEST to $ales unCommons!
Thanks!
Congratulations! Good Luck With Sale 
Thanks!
