Discussion on Five-Star Ratings & Reviews - WP Rating Plugin for Blogs, Review Sites and E-Commerce Shops

GambitTech

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19 comments found.

want to add rating widget to our wordpress post with review option , at http://scrappur.com will your plugin support this

Hiya Wptit! Yes, Five Star Rating Widget can support posts. :)
This includes both rating and reviews.

Hi, can a user provide a rating without leaving a review?

OK, you need to make it clear that this plugin requires the Titan Framework plugin as well!

Hi there! And yes, you can either just rate only, review only or have both at the same time.

And apologies, we’ll make sure to add it in the description as well. On the otherhand, Titan Framework is a free plugin we use to make the Five Star Rating Widget menus and options appear. :)

Hello i`m using easy digital downloads with Frontend Submissions plugin. Does this review plugin replace the wordpress comment function? Because i`m using the the EDD Review plugin, but this plugin replace the comment function and it`s set to only users who have purchased the item can review+comment, and users who have not purchased the item can not even comment becuase the review plugin replaces the comment function. So i need a review plugin which does not replace the origial wordpress comment function. Hope i get soon a answer. Thanks in advance

Hi there! Yes, this plugin replaces the WordPress comment function. But this is only specifically on which Page/Post/Custom Type it was activated. In case of your EDD plugin, if you don’t want users to review using FSRRW, you need to go on your FSRRW Settings and under Post Types tab, uncheck the Download post type. This should remove FSRRW in EDD pages.

On the otherhand, if you want to enable FSRRW’s rating and review capabilities for non-customers you can go to the General Options and uncheck the Allow only buyers to rate. If unchecked, it will determine privileges based on whether Anyone Can Vote..

Do you have this same program for websites via HTML like GoDaddy?

Hi there! The Five Star Rating and Review Widget is only available for WordPress.

Hi, Pre purchase question… Can we add captcha in rating form?

Thanks

Currently, we don’t have a Captcha. But you can only rate one time per IP Address.

I putchased this plugin but it does not work. can’t activate or delete “failed to open stream: No such file or directory in ???” please advice. I have successfully installed and used several plugin so dont think its user error. please advise. thanks

I’m requesting a refund please…this plugin does not work with my theme (msg: are you sure you want to do this…please try again) it does not activate.

Gambit…i tried to submit a support ticket however i am getting a purchase code incorrect even though i copy and paste it directly from the invoice. Do i need to go viral that this is a ripoff…i need a response…thx

Hello there! My apologies for the late response due to influx of tickets. There are times where installation of plugin gets suddenly interrupted which causes corruption. You might want to try to deleted the plugin via FTP before installing it again. If this still doesn’t work, please send us an e-mail.

As for the Support System, this should normally work, but if you’re still getting more problems, you can also send us an e-mail via support@gambit.ph

Hi there, How do you delete reviews? And is there a way to approve before it posts to the site?

Reviews can be deleted when you edit a post. There will be a list of ratings and post that you can delete.

About the toolset types, can you show us a sample of this one? This way we get more ideas on how is this behavior even happening.

On side note, you can turn on/off reviews or make the widget only appear on certain post types.

1) Excellent, the reviews list works in our custom post type, and can delete them.

2) This is our test website where the reviews are appearing below each custom post excerpt (view created by toolset views) http://smartcaravans.com/caravan-parks/ The sort code for showing the 5 star rating total is working great, but even when I remove the short code it still displays a list of reviews below each excerpt in the loop. If I can stop this from showing the reviews that would be perfect.

By any chance, is the Toolset Type CPT is the place where you want the Five Star Rating Widget? Because if not, then you can simply just uncheck the Custom Post Type to make the rating and review disappear. Alternatively, you can hide the review and only show the ratings. But this will also depend on the exact setting you want to have.

pre-sale questions:

1. Is it possible to have the review option, for users, automatically appear at the bottom of the post, every time?

2. Is it possible to make it so only registered users are able to vote and review.

3. Will they still be able to review and vote, if I disable the “add a comment” option, because I don’t want to have comments + reviews, I just want the starts + review at the end of every post.

Hi there! About your questions:

1) Do you mean that a user’s review will stay at the top post when they view the page? Currently, the sorting of reviews is from the Newest or from the one with Highest rating. If this isn’t what you mean, please do explain it to us more.

2) Yes. This is possible. :)

3) They can still add ratings and reviews even if the comments are disabled.

is this plugin can be used with property/real estate plugin/theme to review the agent/seller instead of the property/products ?

Is the property/real estate plugin uses a Custom Post Type? If it is, then this should also work. :)

Friend it works in a PHP script ready?

Hello denerribeiro! :) Do you mean if PopTrends work as standalone PHP script? Currently, PopTrends is only available as WordPress plugin.

very nice!

Thank you! :)

Hello, I purchased your Plugin today, I install it but I can’t activate it. We are using wordpress 4.7.

This case is something we haven’t encountered before. But as for a last resort, please do try to delete the plugin via FTP and reinstall it again.

If the installation still doesn’t work, we’ll highly advice you to file a ticket in our Support Site so we can assist you further. And if possible, please do provide us an access to your site so we can see what may be causing this error.

Regards! :)

Please tell me, where I can make a Ticket…

Please do refer to our Support Tab. Then click ‘Go to Item Support’. :)

Presale: I use CPT and i have my own grid. Is there a shortcode that i can use to display overall rating on grid?

thanks

That depends on how your grid is rendered. If it’s a widget, we have widgets that can display lists of ratings and reviews done. In the same way, we have a shortcode such as fsrrw_rating_list that also does the same thing.

Hi, a presale question: Is it possible to use the average rating as parameter in a wp_query or get_posts? Thanks and regards, Chris

What we meant there is that the average ratings can’t be pulled from wp_query because the ratings score is stored in another table independent of Wordpress.

We used wpdb to pull data for counting the amount of reviews done in a particular post and getting its average score. If you do decide to purchase the plugin, render_rating_shortcode, under fsrrw_rating, has the wpdb query that pulls that data.

Conversely, the same method, but returning post ids and their scores is also possible.

As for caching that score in a custom post field, that may be possible, but the coding for that must be custom made.

The bottomline is that we use wpdb for storing and retrieving review scores, ratings, the reviewer / user and the post id where they belonged.

Thanks for the clarification. I’ll give it a shot. Unfortunately, I bought two licenses since I didn’t see, I had it alreasy in my basket. Any chance to get a refund for one of these licenses?

Hello, with regards to the refund, please do refer to their Customer Refund Policy page to proceed.

hello how i can add admin rating? i don’t understand not are example of use?

Hello there! First of all, you will need to enable the Author Rating. After this, you can proceed on creating your page. You can set the Author Rating via Set a Rating box on the upper right of your New Page (above the publish box). :)

This dosnt work. and the link to your support page doesnt load.

Hi there, the http://support.gambit.ph/ site should be working, we also checked it again just to make sure.

But if this still doesn’t work, you can also send an e-mail via GambitTech’s profile. :)

Hi! I want to create a ranking system with user reviews. The reviews would be specifically from photos of my blog. In the ranking I would do for example something like a top five of up to 03 kinds of categories. It’s possible?

Yes it is, marconsouza! This ranking you mention can be achieved though widgets and shortcodes provided by this plugin. :)

MoAnX

MoAnX Purchased

hello, I really like the plugin great job!, is there a way to reply to the customers reviews? so if they ask question in the review or we need to clarify something for them we need to write a reply under there review like what amazon reviews does or like the EDD reviews. thanks!

Also is there a way to find the customer reviews in one place? so its easy to see them cause now as far as we understand we have to check the whole site and every product page to see who posted a review and whats going on. thanks :)

Thank you for the appreciation, MoAnX! :) Currently, there is no reply feature for reviews yet. I can understand why this feature is important and should be added. Being able to reply on comments will mean alot with providing a better service for customers.

This is also the same with being able to track comments from customers. This will affect the response time.

Thank you for sharing this to us! Although our developers are still working with the plugin updates, I’ll make sure to let them know about this functionality.

Have a nice day! :)

MoAnX

MoAnX Purchased

Thank you!

Problems setting up I can not find the area to activate it in the ad content Website www.eventing.mx

Is to be seen in the content inhttp://www.eventing.mx/ad/publicacion-de-anuncio-3/

The support form does not work, some mail to write to them

Hi~ We checked your site, looks like you managed to activate it in your site.
Also, we got your support ticket. :)

If you have any other questions, we highly suggest to send it via support. :)

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