FireCrown

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110 comments found.

hello,

I have seen a message here that it cannot be used with wordpress, can it not use wordpress user table to authenticate instead of it own tables.. I think if you are able to support this, your sales will be much more and you will end up making more money.. Any comments from you ? or can you provide the details about the authenticaltion part so, may be i use a developer to do the integration..

Thank you

Hi, we’ll highly consider this for the next versions.

doriarn

doriarn Purchased

Hello, I have opened a ticket in the support section, ticket id 108. Can you please check it?

Hi, Replied

where can I see a sample of the chat at the lower left of a wordpress site.

Hi, You can add it as a button not a sticky bar, this is a standalone script

Hello….question….the tiketing….email fetch etc…only works with piping? Not IMAP or POP3 ?

Hi, thanks for your interest. Email fetch only works through piping

hello, how to add email notification for new tickets ? and also i dont find the folder app/start to add telegram notification ??

Hi , you can add both in the same file.

In newer version file is : app/Providers/CustomEventsServiceProvider ( Instead of app/start )

tried to upload your sql manually but got error doing so have sent you ticket from olatunjiadetunji thanks

ok thanks have seen and replied as well

hello why http://support.firecrown.io/kb/article/25 no such folder have written you on the support ticket.

Hi, Article was referencing an older version of FireHelp. We’ve updated the article to the latest version of our software

can i install firehelp in xampp or wamp server localy i mean offline if so what is the steps

Hi, Which version of FireHelp are you installing ? on latest version please check what does /public/ give you ( without /install ) ..

it says Whoops, looks like something went wrong. i try to see ur documentation solution but its not clear sir can u tel me the clear step please

Hi, Please open a support ticket and we’ll be glad to see this further in details

amirulmus

amirulmus Purchased

Hi FireCrown, please email me for custom template theme.. i have own design for front-end.. send me mail amirulmus888@gmail.com

Hi, Sent you an email

amirulmus

amirulmus Purchased

done reply

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hi am talking to my bot

see I really don’t get you with all your explanations, have talked to the bot nothing is happening… so what next and what bot am I to talk to are you referring to botfather or my bot?

I want to ask one more question will my telegram bot be my channel? I mean will it be where I invite all my members to? or can I have a separate channel to invite my members to and then add my telegram bot in to be sending me notifications for that channel?

Hi, I have a few questions. 1- Can someone create a ticket without login? 2- With API can my user use their login info login and create ticket 3- What’s APP on admin? 4- It seems we are unable to disable sign up.

Thanks

1- Yes, via email or API

2- API is for your private use, you can build an app where users check their info

3- It’s for API access

4- Settings in the admin panel can be used to disable signup

Thank you for answering but What is APP from admin panel?

It’s for integrating other systems ( CRM , etc ) with FireHelp, you can give each “Application” a limited access and view its log

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