FireCrown supports this item


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110 comments found.


I have seen a message here that it cannot be used with wordpress, can it not use wordpress user table to authenticate instead of it own tables.. I think if you are able to support this, your sales will be much more and you will end up making more money.. Any comments from you ? or can you provide the details about the authenticaltion part so, may be i use a developer to do the integration..

Thank you

Hi, we’ll highly consider this for the next versions.


doriarn Purchased

Hello, I have opened a ticket in the support section, ticket id 108. Can you please check it?

Hi, Replied

where can I see a sample of the chat at the lower left of a wordpress site.

Hi, You can add it as a button not a sticky bar, this is a standalone script

Hello….question….the tiketing….email fetch etc…only works with piping? Not IMAP or POP3 ?

Hi, thanks for your interest. Email fetch only works through piping

hello, how to add email notification for new tickets ? and also i dont find the folder app/start to add telegram notification ??

Hi , you can add both in the same file.

In newer version file is : app/Providers/CustomEventsServiceProvider ( Instead of app/start )

tried to upload your sql manually but got error doing so have sent you ticket from olatunjiadetunji thanks

ok thanks have seen and replied as well

hello why no such folder have written you on the support ticket.

Hi, Article was referencing an older version of FireHelp. We’ve updated the article to the latest version of our software

can i install firehelp in xampp or wamp server localy i mean offline if so what is the steps

Hi, Which version of FireHelp are you installing ? on latest version please check what does /public/ give you ( without /install ) ..

it says Whoops, looks like something went wrong. i try to see ur documentation solution but its not clear sir can u tel me the clear step please

Hi, Please open a support ticket and we’ll be glad to see this further in details


amirulmus Purchased

Hi FireCrown, please email me for custom template theme.. i have own design for front-end.. send me mail

Hi, Sent you an email


amirulmus Purchased

done reply

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hi am talking to my bot

see I really don’t get you with all your explanations, have talked to the bot nothing is happening… so what next and what bot am I to talk to are you referring to botfather or my bot?

I want to ask one more question will my telegram bot be my channel? I mean will it be where I invite all my members to? or can I have a separate channel to invite my members to and then add my telegram bot in to be sending me notifications for that channel?

Hi, I have a few questions. 1- Can someone create a ticket without login? 2- With API can my user use their login info login and create ticket 3- What’s APP on admin? 4- It seems we are unable to disable sign up.


1- Yes, via email or API

2- API is for your private use, you can build an app where users check their info

3- It’s for API access

4- Settings in the admin panel can be used to disable signup

Thank you for answering but What is APP from admin panel?

It’s for integrating other systems ( CRM , etc ) with FireHelp, you can give each “Application” a limited access and view its log