This author's response time can be up to 2 business days.
Presale question – We have a site built on Laravel 5.4.
How easy would it be to add this app. as a plugin to our site ?
Can you share details of how we can do this integration ?
Hi ! It can be fairly average, FireHelp is also built on Laravel 5.4 so you can integrate it and edit it to use the same users table for example
hello, Could you show multiple agents on the chat box, at the same time, for users to select which agent to chat with?
Hello, this is just a question and I have asked before in your support but didn’t get an answer. Is there is a way to send an email confirmation to the creator of the ticket that their ticket is received, once the ticket is created? I can pay for this feature as a custom coding job. Thanks,
Im feeling like this script is dead or big update coming
There is no feedback or input from author for a long time, maybe this project is no longer active. Hope to get a reply soon
There is no support for this product, I have requested a refund due the error 500 bug when trying to reply to a ticket.
when i finish installation it leads me to a dead page… though i log into admin page but the main page does not work!! why you make this life tough? and how to fix this?
HTTP ERROR 500
Hey, what php version are you on?
with all respect.. i never had such complicated install process like your script! i am trying to figure the installation through XAMPP first prior to upload it to server! i cant go online before testing the scrpit first which keeps failing and failing! i set the virtual host and gave the permissions… once the installation completed it alert with HTTP ERROR 500. this is really disappointing as i bought this new script! what about windows servers? they need not the c-pannel to point the public folders, i am really do not understand this complexity !
the virtual host+servername+documentroot and all related issues are good and it starts the installation right…once i hit the final step to run the crons (Now, Setup the following crons: **) and redirected to the main page it give me dead page:
(This page isn’t working
www.trcapp.com is currently unable to handle this request.
HTTP ERROR 500)
i only can access the admin auth page and once i set my credentials it redirects also to the dead page??? though the session are saved….what is wrong with the script?? i really like it but it is not working at all? what do i need to do?
the script does not work even on VPN?? it keeps the 500 error at the installation!! you seriously need to follow these issues… i need solutions!!!
Internal Server Error
No Support at all…i will request a refund due to the many errors of this script and the unreal support
why you do not respond to the tickets??? you should pay attention to your customers and not keep avoiding to find solutions!! you are the owner of this script and it is dead script and useless if the bug remain?????
It can not be installed, customer support does not respond, codecayon does not want to return money as always …
I presales question how can I add to department email ? As I can see on the admin panel there are no configuration for department email
I would like to purchase it now but with ability to make the chat shown only if I (as staff ) do it visible for clients ..
This helpdesk is in top helpdesk script of Codecanyon, please make it better so you dont waste it. Please add more API for ecommerce login. Thanks
not more updates?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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