FireHelp is a complete customer support solution, that includes tickets , live chat and knowledgebase.
The software is built on the idea of it being very extendable, thus providing you with all tools to help you do so.
You can checkout the demo below:Website: http://demo.firecrown.io
Admin panel: http://demo.firecrown.io/admin
Email : firstname.lastname@example.org Password: adminStaff login
Email : email@example.com Password: janeCustomer login
Email : firstname.lastname@example.org Password: demo
Why choose FireHelp ?
With Events feature, you can do amazing stuff, connect to service and have your data anywhere you want and most importantly, it’s simple and easy to customize to whatever fits your needs.
Change LogVersion 2.04 [ 7 July 2017 ]
+ Auto assign can be enabled for Admin when there are no staff * bug fixes in multiple thingsVersion 2.0.3 [ 1 June 2017 ]
* CSS Enhancements for Internet Explorer * minor bug fixes in languagesVersion 2.0.2 [ 24 May 2017 ]
* minor bug fixesVersion 2.0.1 [ 17 April 2017 ]
* Bugfixes for few older MySQL versions * Bugfix in uploading logo imageVersion 2.0.0 [ 6 April 2017 ]
+ Major update, bumped to Laravel 5.4 with extra features and bugfixes + PHP7.1 support + Better email parsing + Better exception handlingVersion 1.0.2 [ 17 July 2016 ]
+ Added Guest Live chat + Added New ticket through email * Bug fix for auto updater * Other minor fixesVersion 1.0.1 [ 4 May 2016 ]
* Small bugfix in line-breaks + Added KB Articles + Announcements to MagicSearch + Added One-click updateVersion 1.0.0 [ 3 May 2016 ]
- Inital release of FireHelp