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Updated to latest and getting fatal error. Parse error: syntax error, unexpected ’.’, expecting ’,’ or ’;’ in /home4/prechor/public_html/precisioncritiques.com/wp-content/plugins/filetrip-plugin/filetrip.php on line 150
We have already fixed this PHP version incompatibility issue, but Envato has not approved the new fix yet as we have just posted yesterday.
Please PM me to send you the latest compatible release.
I am assuming you have PHP version (<=5.4) to see such an error ?
Hi, Is there a max file upload size? Regards.
Filetrip can upload up to 2GB of file size based on Chunk uploading mechanism.
So MAX_UPLOAD_SIZE is not an issue anymore.
I need a way for my clients to upload their files (images).
So the term Uploader (s), can that be a User?
For instance my client logs in to their area, will there be an option for them to upload a file to FTP so I can access it?
Will your plugin work with a membership plugin or will I need a membership plugin for this to work.
Thanks for your question. Yes you can create uploaders that forward files to a specific FTP destination and can only be used by members and not guests.
Here is the flow:
1- Create and uploader and configure it as you need; and make sure to enable its FTP Channel and configure its destination as you desire.
2- Make sure to disable guest from uploading in the Filetrip Uploader instance you have just created.
2- Copy the shortcode for the new created uploader and place it inside a special page. e.g. (Membership Document Collection).
3- Go to Filetrip settings and allow files to be forwarded to FTP without approval, if you find it necessary.
Thanks for asking
Hi, How do configure Filetrip to allow a Guest to upload an image, in other words they are not a user. The upload directory for a guest would be a default directory where all guests would upload to.Please advise. Thanks
You can allow guest by going to “Allow Guest” option under Uploader’s option page.
I see where that is but what then is the difference then between being a guest or not a guest? In other words I will have clients that will be setup to register and then login to their specific page.
There will also be clients that will not need to register and I will what them (guest) to be able to upload an image to ftp folder that will be different from the folders that I assign to my different registered clients.
In this case you need to create two seperate uploaders, each with its own configuration and upload destination.
For instance, you can create a Filetrip Upload and call it “Private Image Uploader” and not expose it only for registered users and point its upload to go to FTP->Folder1 & Dropbox->Folder2, and create another uploader and expose it to Guests and point it to forward uploads to FTP->Folder2->Folder4.
Actually you can create as many uploader instances as you want, so you can configure and use each with your desired settings.
Hi. I neet an upload form for my website visitors. With possibility for them to upload big files 1-2GB Videos. Directly into my dropbox account (not stored on my webserver). Is it possible?
Yes it is possible. But note that your server will act as a mediator. So you have two options with FileTrip:
1- Allow users to upload videos with predefined cloud destination configurations; and then go to your Dashboard once you get a notification to Review/Approve/Automatically Forward files to Dropbox.
2- Allow files to be uploaded first to your server; then forwarded automatically without reviewing; and at the same time uploaded files could be deleted from your server right after successful forwarding.
So the way FileTrip works is “Upload & Sync”; and unfortunately there is no mean provided by any cloud storage to upload files directly from the browser without a mediator for many security reasons.
Thanks for asking
Hello, Once you upload, say to ftp, can you then download the file (image) after it’s been worked on? Regards
Also, instead of all uploads going into one specific ftp folder, I would like each one of my clients (uploader) to have there own specific folder to upload their image (s) into? Is this option available?
I found where you enter the a specific folder name for the uploader. When I click on “Select Folder” I see my FTP folder list. However when I click on “Select” beside the folder I want, a blank page shows and at the top and says “false”. So it is not allowing me to select the specific folder. Please advise.
I also notice that even though I have added the file extension “psd” it does not show up has an allowed file type when I go to upload a file.
Hi Abdulrhman, Thanks for all your help yesterday. I wanted to ask you, once my clients upload their image (s), to their assigned ftp folder, is there a way for them to download their image (s) after changes have been made to them. Regards
At the moment there is no such a feature, but I have already registered the request in the backlog.
Hi, I keep getting false emails saying that “Someone uploaded a new Filetrip file, please moderate at:”. Can someone help me with this issue, please.
You can go to FileTrip/Settings and uncheck “Notify admin” option.
If this option is enabled, you should only get one notification per upload session. If you are using FileTrip with 3rd party form builder, please ignore FileTrip notification and only use Form Builder mailer options.
Let us know if you need any further assistance.
I’d like to use filetrip with Caldera to upload a series of files. I’m interested in the rename filter, but can’t find the doc for this to see if it’s easy to take a field from the caldera form and then use that information in the file rename process. Is this possible?
Currently we have rename filter for developers that they can use.
But your idea is really interesting and we are going to include it in the next update.
Stay tuned with our social channels
Trying to upload the plugin via Wordpress and cPanel and I keep getting errors, uploading with Wordpress I am getting this error after trying to activate:
Fatal error: Call to protected method iTechFlare\WP\Plugin\FileTrip\iTechFlareCore::showAdmin() from context ’’ in /home/site/public_html/wp-content/plugins/filetrip-plugin/includes/lib-extension/itechflare-core/Libs/Core/iTechFlareCore.php on line 78
What PHP version are using?
I believe if you upgrade to the next version this error will disappear. FileTrip also 100% compatible with PHP 7.0
Please upgrade your PHP and let us know.
Hello, I sent you two screenshots of the steps I was taking to select my ftp folder and also one screenshot of the error message I receive. I would really like to use your product but I need to be able to select an ftp folder myself, without having to contact you and getting you to do it for me. There will be more folders to create down the road and I need a solution found for this issue, otherwise this product is useless to me. You have been helpful up to now and I hope you continue to help me in finding a solution to the issue I am having. Regards, Dale
The only explanation of you not be able to select folder and another Admin from another region can; is that your FTP server might get requests with high velocity that enforced it to black lost the causing user.
It happened before, and a customer had to talk to the host support to remove himself from blacklist.
Hi, the issue was Firefox. I tried another browser, Chrome, and I was able to select my directory. In the “error message screenshot” I sent you, at the top in the url section, it says java script error. I don’t have time at the moment to figure it out but you might want to take note.
Updating to the latest version 2.0.4 should fix this issue.
Hi, I am using version 2.0.4.
Then please give me few seconds to fix this issue for you. I will have to fix it and then post a new version containing the fix.
I will keep you posted, as I am currently working on resolving your issue.
Problem resolved. We have submitted the updated version to Codecanyon. It might take day or two to be approved.
So if you wanted before then, please PM us using our Profile page so we can send you the update.
Hi! I just want to be able to allow my users to upload file directly to dropbox. Will this plugin help if I use the [file] field from CF7 plugin? Thanks
doesn’t work with usernames that are email addresses
How? What feature doesn’t work ?
I was using auto folder create for each user, only users that had a username that was not an email address could upload. The site now uses woocommerce social login that make a user immediately using the email address attached to the user account they logged in with. – this may have a bearing on the issue, hope that helps
Is it possible to use this plugin on this theme https://themeforest.net/item/boombox-viral-buzz-wordpress-theme/16596434?s_rank=1 So the users can uploads their images automaticly to dropbox,etc but display on the website? the reason of this is I want all the images uploading automaticly to dropbox ,so not on my server
For large file sizes is there a way to allow files to be uploaded directly to an ftp folder? I am getting upload errors “Response string format is not a Valid JASON:”. Also getting “500 Internal Server Error”. Please advise. Thanks
Hi,, Can I get some support on my issue? Thanks.
Also I tried uploading a .zip and ,tif file and it says “file not supported”,
Hello, Can I get some support, Please?
Sorry for any inconvenience.
Regarding FTP, depending on your FTP server configuration which depends on your hosting.
However, Dropbox and Google Drive are guaranteed to handle gigantic upload size with no problem.
For the 500 Internal Server Error. Make sure you have FTP php_ftp.dll enabled in your PHP.INI.
Because if you don’t have FTP Client library installed in your PHP server, it cannot connect to your FTP server, and this might be the reason why you are getting the 505 ERROR.
Check your host on that. http://php.net/manual/en/ftp.installation.php
Why can I not upload a .zip and .tif?
Have you tried to go to Filetrip-> Settings -> MIME tab and enable:
- Compressed File (.zip)
- Compressed File (.rar)
- Tagged Image File Format (.tif)
Then go to your Filetrip uploader option page, and make sure you allow the following extensions in strictly allow extension options:
“tif, tiff, zip”
Files go to my server than go to dropbox or google drive? or do direct to dropbox.
Yes, FileTrip buffers file through server in two different ways:
1- It saves file to server for further review and approval, and once somebody approves a file, it will be transferred to the corresponding configured channel.
2- If Auto-Approved is enabled from setting, files will be buffered through the server immediately to the corresponding pre-configured channel for any specific created uploader.
Hello, I purchased FileTrip last year and am considering renewing my support license, but I’m hesitant to do so since last time the problem I had was never resolved.
When FileTrip is added to either a Gravity Form or Caldera Form, every day between 6AM EST and 7AM EST I receive an e-mail notification that a new file was uploaded. Originally, I thought this was spam. However, at this point it is a very clear pattern that this only happens at 6AM-7AM daily. I use the setting to require Title/Description before upload. When I get the notification a file has been uploaded and to review/approve, NO FILE has been uploaded. The setting for automatic filetrip is not enabled – I want to review and approve. If I upload a file, it works just fine. My concern is that my client will get emails every day at 6AM about a new upload that does not exist.
I wrote to iTechFlare about this issue last year when I first purchased the plugin and I have updated to the latest version but the problem is still occurring. I know there is a workaround (using Gravity Forms or Caldera Forms notifications and disabling FileTrips notification) but that is not ideal – there shouldn’t need to be a workaround for an error that shouldn’t be happening. Has this issue been reported before and is there a permanent fix?
Thanks for contacting us.
I remember your ticket, and we had a hard time reproducing this issue since then. We have our Testing Server running 24/7 and we have never received any random notification between certain period of time and so do many other customers.
We totally understand your frustration, and we would like to dig deep and cooperate with you to resolve this unique issue. There is a high chance that your Email server is buffering emails and dumping emails out at specific period of time, which could happen when SMTP servers are over stressed in a shared hosting environment.
I hope that you understand that ideally the plugin works OK, otherwise it will never pass our Testing phase; and in your case, reproducing the issue would be so complex, and we don’t have permission nor the support coverage to access customer’s infrastructure to drill down to find the root cause.
Again, if you know an exact sequence of instructions that we can use to regenerate the issue in our testing server, we will be happy to help you without even extending your support period. Because we care about our plugins quality.
i am really unhappy with this product, i would like to ask for refund:
led for https://s3.amazonaws.com/arquivos-wordpress/2017/03/12110212/0_upload-1489327332.png in /home/ceco/public_html/bemvindo/wp-content/plugins/filetrip-plugin/includes/lib-extension/classes/class-filetrip-upload-distributer.php on line 243
i am getting this error
Please let us know more about the problem by opening a ticket in our support system, and we will take everything from there. Please don’t submit sensitive links in public using this thread.
does this plugin replace the wordpress media library
No it doesn’t, but it builds extra features upon it.
For instance, once you enable FileTrip Channel (Dropbox, Google Drive, or FTP) all Media Library files can be forwarded in bulk with a click of a button to any pre-configured destination.
In addition of that, FileTrip provides uploading functionality that can be used independently or in integration with famous Form Builders like (Gravity Forms, and Caldera Forms). This uploading functionality allows you to create unlimited number of uploaders, where each one can distribute files to different cloud destination folders realtime or in a batch format.
Plugin seems good but gettting some very frustrating issues.. I thought for a while that it wasnt uploading any files at all to dropbox.. as nothing was appearing on my windows synced folder..
But then after logging into my account through web.. I can see all the files were uploaded.. but are not syncing…
Every file starts with *+”@ -—- why are files being prefixed with a character that windows does not support ? seems a bit uh.. yeah.. whats the fix ?
What was the original name of your files?
The plugin doesn’t prefix uploads with any special characters as far as I know.
Can you tell us how we can regenerate this issue please. Tell us what filename should we use to see these special characters.
files are named anything… guestwith WP upload.jpg – testnow.jpg – test.jpg—etc.
After more testing – I created a new dropbox app with full folder – not in Apps.. if I have automatic sub-folder unticked .. everything uploads prefixed with nonstandard chars.. https://ibb.co/kHKRrF (for both logged in and guest)
If i have automatic sub folder TICKED.. both guest\user files seem to actually get uploaded MINUS the prefix (working) ..
But.. I need to have auto-approval… and if I ticked this; Logged in users work fine – they get uploaded to user folder with no prefix and sync – great.
Guest users + auto-approve.. file “uploads” to nowhere, it doesnt appear in wp upload folder – or anywhere on the dropbox – even with a prefix.. nothing seems to happen at all even though the form “succeeds”
Guest users minus auto-approve… works as intended, but this requires approval (which I don’t want to have to do) before being uploaded into dropbox with no prefix…
This is really unideal, I’m basically forced into using the approval system.. or I end up with prefixed hidden files that don’t sync to my windows machine..
Any ideas ? sinking too much time into trying to get this working as required. All the server requirements (under support) are green, is there some php module that could potentially be missing ? looking towards applying for a refund soon.
Can you copy and paste this into a new ticket please.
We will make sure to resolve your problems ASAP
The support system on your website is really bad.. all my posts come up blank so I’m not sure if the information has been received.. and I have not received any information to confirm that it has or that anyone is looking ?
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