ladybirdweb

ladybirdweb supports this item

Supported

10 comments found.

Very nice application, great job. I have a couple of pre-sale questions. 1. Is the front-end based on Boostrap? 2. Do you have any plans to add a FAQ and/or Knowledgebase?

FAQ/Knowledge base version is ready, we are doing final testing, will be up within a week. The frontend is on bootstrap

Great work ! Good luck with sales :)

Thank You :-)

Hi, Is a great work, I’m Interest and I have a question, Can I Join this work with a SQL SERVER (Windows)

Faveo is built on Laravel framework and Laravel supports SQL Server. We have not tested Faveo on SQL Server. Once we test it we will update you but it will take us sometime to test it on SQL Server

Hi, can this add tickets automatically if someone sends an email to a specific email address ? And can users reply to email and it auto updates to the ticket helpdesk ?

Yes it has advance email integration & user reply in the email will come to Faveo. Right now here on Envato 1.0.1 version is hosted but we have 1.0.3.1, we will upgrade the version here in few days.

I want to purchase does it has envato purchase verification system in it before a client can open a ticket.

Yes it does have this feature. We will be updating to version v1.0.5.5 by today/tomorrow

Hi, I would like to test your application. When registration appears the error: Whoops, looks like something went wrong.

You can test it on from website

Easy to translate? Separate text file from code?

Language file is seperate

Great ticket support system but email fetching function doesn’t work at all.

There could be various reasons for this not working. Please email on support@ladybirdweb.com so we can help you troubleshoot the cause.

I did do it but no luck. I even agree to pay $15 per hour to fix the problem. But no any response from support@ladybirdweb.com anymore.

Please share the ticket number you’d received after sending a mail or share the email address from which you’d sent the mail so that we can track your ticket in our system.

Hello, i am an Author in themeforest, i purchased your item but it doesn’t verify the purchase of any item. Can you please fix this issue, i already emailed you on the given email address but i didn’t get any reply. If the problem will not be fixed we will go for refund. Thanks a lot

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