Very nice application, great job. I have a couple of pre-sale questions. 1. Is the front-end based on Boostrap? 2. Do you have any plans to add a FAQ and/or Knowledgebase?
FAQ/Knowledge base version is ready, we are doing final testing, will be up within a week. The frontend is on bootstrap
Great work ! Good luck with sales
Hi, Is a great work, I’m Interest and I have a question, Can I Join this work with a SQL SERVER (Windows)
Faveo is built on Laravel framework and Laravel supports SQL Server. We have not tested Faveo on SQL Server. Once we test it we will update you but it will take us sometime to test it on SQL Server
Hi, can this add tickets automatically if someone sends an email to a specific email address ? And can users reply to email and it auto updates to the ticket helpdesk ?
Yes it has advance email integration & user reply in the email will come to Faveo. Right now here on Envato 1.0.1 version is hosted but we have 184.108.40.206, we will upgrade the version here in few days.
I want to purchase does it has envato purchase verification system in it before a client can open a ticket.
Yes it does have this feature. We will be updating to version v220.127.116.11 by today/tomorrow
Hi, I would like to test your application.
When registration appears the error:
Whoops, looks like something went wrong.
You can test it on from website
Easy to translate? Separate text file from code?
Language file is seperate
Great ticket support system but email fetching function doesn’t work at all.
There could be various reasons for this not working. Please email on email@example.com so we can help you troubleshoot the cause.
I did do it but no luck. I even agree to pay $15 per hour to fix the problem. But no any response from firstname.lastname@example.org anymore.
Please share the ticket number you’d received after sending a mail or share the email address from which you’d sent the mail so that we can track your ticket in our system.
Hello, i am an Author in themeforest, i purchased your item but it doesn’t verify the purchase of any item. Can you please fix this issue, i already emailed you on the given email address but i didn’t get any reply. If the problem will not be fixed we will go for refund. Thanks a lot
Dear author, what is the difference of this scrip and the free version I just download from faveohelpdesk…
Im looking this functionalities:
ability to create custom field for the tickets
spanish language support
selfhosted and multiagent support
PS: The demo version is not working, also it would be nice to see de admin panel…
Please let me know.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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