21 comments found.
Hi, firstly thank you for the great plugin. It works great. The only issue i am facing now is when I click on the images on the gallery it is opening up an full screen image file rather than opening up as gallery viewer with buttons and thumbnails. I tried all the possibilities but I could not find a solutions for this.
Hi rohitr55,
sorry but I didn’t understand well your request.
Seems you have a conflict with your theme or other plugins.
I need to check your site but you have purchased our plugin? because there isn’t purchase flag
Best
Does this plugin work with WPBakery too?
Hi,
sure. Visual composer is OLD name of WPBakery.
Thanks.
Best
Any update planned to make it compatible for WP 5?
Hi,
Plugin works with wp 5.0
Did you have found a problem?
Best
Error 404 with pagination
Hi,
replied via ticket.
Best
Do you offer anything like this image grid http://preview.codecanyon.net/item/fast-media-gallery-for-visual-composer-wordpress-plugin/full_screen_preview/14859307 that has autoreplace of images? So it’s a bit of a slideshow, but one image at a time? In this plugin or a different plugin?
Hi,
sorry I don’t understand well what do you mean for “autoreplace” of images.
With our plugin you can add image one by one where you can controls each field type for each image.
Best
hi, nice add on! has the social sharing feature been added yet, and the ability to add multiple images at once, as i havemany galleries to add with thousands of images in folders. thank you.
Hi,
unfortunately currently is not added this features.
Thanks for your interest at our plugin.
Kind regards
In demo i see that there is a option to download image, can it be removed?
Hi consultkrishna,
currently via options is not possible. We will add it in next version of plugin.
Anyway if you want purchase the plugin after purchase I can add this feature directly in your site for remove it without wait official update. The fix is very easy. You need only to open a ticket here https://adtheme.ticksy.com/
Kind Regards
Hi there ad-theme! Im trying to set up a gallery grid like in your demo but with no luck so far. Is there any “documentation” file cause in the zip of the plugin is not. Please provide some screen shots or something that can guide us. Thank you!
Hi,
please open a ticket here https://adtheme.ticksy.com/ with account where you have purchased the plugin.
Kind Regards
Nice plugin but been to long since last update. Makes me to nervous to purchase.
Hi Findley,
plugin works with latest version of vc.
If you find an issue you can report it and development staff will fix it.
Kind Regards
Thank you for the quick reply. i will bookmark and use on my next project then. 
Hi,
Thanks Findley.
Kind Regards
What kinda player is used for the self hosted videos
Hi,
html video. Is embed using <video> html. https://www.w3schools.com/html/html5_video.asp
Kind Regards
Hello, I have added a portfolio to my page using the masonry setting. However, when the page loads, the items are all condensed in the corner and only show a sliver. If you expand the browser window the items expand out. Can you help me resolve this issue? Thanks in advance.
Hi,
open a ticket here https://adtheme.ticksy.com/ with url site and temporary login details (administrator account).
Kind Regards
Hi, my purchase code is not working for support. Here’s what the issue is:
I have set up the gallery on my home page and it looks great. However, when you adjust the browser window, the gallery seems to disappear. Also, I would like to know how to change the icon to a link rather than an image icon since I am using a custom url. Here’s the link: http://allenmorris.staging.wpengine.com Thanks in advance.
Hi,
we fixed purchase code issue. Now you can open a ticket.
Kind Regards
nice idea but a video which is played does not turn off a soundcloud audio track….that would be needed…
Hi,
I don’t understand what do you mean. The video loaded iframe of relative player and also for soundcloud player. So can you describe better the problem?
Kind Regards
When you click a video the soundcloud audio should stop…..you have just explained it though because you use an iFrame…
Hi,
can you give me a page becasue I check it and I didn’t find this issue.
Video or audio start only when you see relative slide.
So can you tell me broswer used and relative page?
Thanks
Kind Regards
Hi, I use & love your Fast Gallery plugin & now we require a good video gallery plugin but we have a requirement which doesn’t look to be included in either of your plugins but might be worth considering in both your Fast Gallery & this Fast Media Gallery? We are looking for a filterable system – so somehow a category or tag can be assigned to each image/video and then filter tabs would appear above the galleries.
Hi,
this is a good idea to create a new plugin with this features. Anyway if possible we will try to add this feature in further version of plugin.
Kind Regards
Many thanks for your reply, I’m glad you think it is a good idea. If you do decide to go ahead with this please could you let me know a time-scale so we can plan to implement it in our site & let our client know an approx time.
Hi,
currently I can’t tell you a time-scale because at moment we are busy with other project and this features is not to easy to add in exsist plugin. Anyway we will add it in todo list of our projects.
Kind Regards
cant seem to add any images to the ‘add element’ bit
Hi,
I just replied at your ticket.
Kind Regards
thanks for the swift reply – just me being a noob!
Hello- just purchased. Is the only way to add a media gallery to insert the photos one at a time? I’m trying to choose 15 photos I already have in media folder with titles and captions but it won’t let me choose more than 1 photo at a time?
Hi,
unfortunately is not possible because with this plugin you can add a different element for each gallery. So in this case is not possible creates this gallery uploading all images in one time.
Kind Regards
Can this plugin show image description, caption, and alt text in the pop-up lightbox?
Hi,
No this plugin doesn’t make it.
Kind regards
PrePurchase Question: Plugin looks awesome, I think I know the answer but want to double check and make sure the responsive columns work inside full width rows as well
Hi,
the plugin is totally responsive. You can customize your responsive layout or use a default value.
You can see in this page the custom responsive layout:
http://plugins.ad-theme.com/fastmediagallery/custom-responsive/Kind Regards
Awesome Thank you so much for fast response ! I just purchased! can’t wait to try, I’ve been looking for a good gallery VC plugin.
Hi,
thanks for purchased the plugin.
If you need support open ticket here https://adtheme.ticksy.com/
Kind Regards
Can the images that link to a custom url be set to open in an iframe on the same page?
Hi,
yes iframe element is available. It’s will open in popup lightbox. But pay attention you need to insert an url site where the iframe is supported.
Some site doesn’t allowed iframe method.
Kind Regards
I can’t seem to find a media gallery for Visual Composer that can provide a custom url for each image. I don’t want to link to a larger size of the image, I want to link to a page the provides other information. Can your plugin do that?
Hi,
yes. With this plugin you can make it.
An example is here (with only image with custom url, different for each image) http://plugins.ad-theme.com/fastmediagallery/media-gallery-with-only-custom-url-no-lightbox/
But if you want you can create a mix of element, example here http://plugins.ad-theme.com/fastmediagallery/media-gallery-with-all-elements-type/
Kind Regards
Is the Fast Media Gallery included with your Mega Add-On for Visual Composer?
No is not included in mega pack.
Kind Regards
I’ve purchased the plug-in and tried to install per the instructions provided. Keep getting install failure message. Tried to create ticket on your help site, it kept failing. What am I doing wrong?
I’ve tried to create a support ticket per the instructions but this product is not listed therefore I can’t select it and can’t create the support ticket. I can’t install the plug-in that I paid for. Your website is not working so I have no other way to contact you except through this comment. Please contact me so that I can get this plug-in installed.
Hi,
now you can open a ticket. We just added the category (thanks for report it).
If you can’t open a ticket you can send an email at support@ad-theme.com
So open a ticket with url site and a temporary login details (administrator account) for check the eventual issue.
If you can’t send me a temporary login details send me the message error that you recevied when install the plugin.
Kind Regards
Thank you for the quick response! Just submitted my ticket.
Hi,
I just replied at your ticket. I think you didn’t unzip the file downloaded from codecanyon before install.
I installed the plugin in your site and it works well.
Kind Regards
