This author's response time can be up to 1 business day.
Our charity’s support for your plugin has expired but I’m trying to add a new gallery to the website and have encountered a problem. We can’t add images to a gallery. We can select images in the media library but when we click ‘Add Images’ nothing happens. The progress wheel spins, then stops and nothing happens. I waited ages but nothing.
this issue many times depended from directly visual composer and not from our addons. Check if the issue will be happen when you use a image gallery of visual composer.
Thanks for the VERY quick response. Yes, this is happening with the Visual Composer gallery too (I never use them as your plugin is far superior). Any idea why or do we need to get in touch with those guys?
in this case you need to contact visual composer author or try to deactive new plugin installed (if you installed recently another plugin)
Thanks, I’ll try that.
Hi guys, is there any possibility to have all images in the same size no matter what size ratios (vertical or horizontal) they have? Currently Visual Composer shows me this in the frontend, is there a chance that your plugin fixes such an issue?
sure. You can manage all thumb as you want.
Same size, different size, masonry, grid.
You can look in our demo:
Let me know if you need more questions.
Hi guys, today I bought your plugin but no images appear when adding a gallery using the visual composer. I already put images insight but in my frontend only a white space appears, no images. What do you think might be the issue?
please open a ticket here https://adtheme.ticksy.com/.
PS: the issue there is also with VC default gallery?
Hi! How to change “Facebook like” to “Facebook share button”?
I just replied at your ticket.
How come none of the light box options support mobile zoom type gestures?
sorry but I don’t understand well what do you mean.
Did you have find an issue on mobile view?
Hi I just bought the plugin but i can’t make the custom link works… it just work if I use the right button and click “open in new tab”
open a ticket here https://adtheme.ticksy.com with url page where gallery is loaded.
Hi, presales questions:
1. Please go here www.countryhomes.ca/alcona/30/floorplans/cloverdale.html and click on FloorPlans, you would see that int he right upper corner there is a + sign that allows zooming image opened in the gallery in and out. Please let me know if it is possible with your gallery.
2. If you are familiar with modal boxes/popups functionality (like in ultimate addons for VC), please let me know if your gallery can be opened within modal window/box.
thanks to interested at our product.
1) You can check this type of our available lightbox if is good for your work: http://plugins.ad-theme.com/fastgalleryvc/photoswipe/ (its have a + sign to zoom image)
2) Our gallery starts only when you select an image. So currently is not possible to start a lightbox with a text or similar.
Regarding #1 – it seems like a little bug – when you hover over the icons in the top right corner (plus icon for example), it disappears on hover…..
thanks to report it. It’s only an issue with theme updating. We just fixed our theme to solve it.
Thank you for quick replies. Will take it to my client, it will be his decision whether to buy it. My opinion is – looks like a really good product.
“thanks to report it. It’s only an issue with theme updating. We just fixed our theme to solve it.”
— It actually means that on my own theme it will be happening becausse you fix only your own theme? Or did you fix the package itself?
n by the way your demo still shows disappearing icons.
1) No issue was only in my theme.
2) I think is a cache issue. Refresh broswer cache and the issue will be gone.
You a re right, thank you.
Ok, purchased it because I needed photoswipe and photosite don’t work. And I can’t even register because my purchase code is not accepted. Really frustrating, unbelievable…... https://imgur.com/a/LpBDL. NOTHING works
And another issue with pphotoswipe, unlike other galleries in your plugin – it conflicts with sticky menu. Sigh… things not looking good. I will wait to see if you can fix it, but I’m just curious, do you provide refunds? it is a pretty rough start so far for my project and I started researching alternatives.
very strange all happened.
Open a ticket here https://adtheme.ticksy.com/ and if your purchased code doesn’t work (very strange because others customers open ticket without any issue) use presale question category where purchased code doesn’t required.
After this give me url site and temporary administrator account for check your issue.
I just replied.
All sorted out – great and quick support, will rate it as 5 start int he end of the project. Thank you!
im having issue with my gallery on mobile.
my page keep refreshing when im trying to up and down my gallery using cell phone.
can u please let me know whats the issue?
please open a ticket here https://adtheme.ticksy.com/ with url page for check your issue.
Hi, I am using light gallery and would like to see caption only after I click the image. How can I do this?
currently is not possible made it. Caption is at over. It’s a good idea to add it in further version.
Also when press image it will be open a popup so when do you mean on style without popup?
Thank you for your responce. I need to have a caption on popup. When do you think you will update the plugin. if not I will not be able to use the plugin.
if you use prettyphoto or magnific popup or photoswipe lightbox this option is just included.
Here there are some examples:
Thanks, that did the job
Hi there I have a couple of questions:
1. what is the recommended image dimensions with use for fast gallery? In mosaic mode I’m finding the size formatting doesn’t work very well with large 2000 pixel images.
2. Currently the masonry gallery doesn’t work when stitching the row with content, all the images over lap. The reason I want this is because I want the whole page to be filled, with out two strips of negative space either side.
thats meant to say stretching the row with content in the WPBakery row setting
I realise why this isn’t working. It seems that fast gallery max content area doesn’t expand for larger screens is there any way to adjust this?
thanks to purchased our plugin.
It’s normal because fast gallery mosaic and Fast gallery masonry works with JS. If use a row stretch method of visual composer it uses a js to make full with the content.
So in this case you need to use Grid Layout.
For more info please open a ticket here https://adtheme.ticksy.com/
I just bought Visual Composer. I have a row with 2 columns. Left column is text. But I want to use the right column to display an image gallery that covers the entire column like a background image. Is this possible with your plugin? I don’t know if this feature presently exists in VC but I haven’t seen it yet, being a very new user.
you can put inside row our gallery at 100%. But not as background.
You can choose how many columns want in gallery and gallery get 100% of column (in your case right column).
Thanks for your speedy response. If I understand you, you mean as follows:
1.Your plugin allows me to specify gallery row =100%
2.And, in my case, I choose the right column to have the gallery.
yes you can add our gallery inside one column of Visual composer.
And with our gallery you can choose how many gallery columns you want.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $3
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work