nwdthemes

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16 comments found.

Amazing work, its very useful! :)

Hi there

Yesterday we bought this plugin and installed on Magento. The FAQ page has the url /faqpage but we would like to change this into /faq but this is not possible inside the plugin settings. Can this be changed somewhere? And how can we change this URL in case we have multi storeviews (languages)?

For the rest this plugin works great!

Tnx Imre

Hi ivisual

To change url you need to edit app\code\community\Nwdthemes\Faqpage\etc\config.xml

Find

<frontName>faqpage</frontName>

and update to your url.

Regarding different urls for different storeviews – we need some time for investigation.

Cheers

Hi

We have uploaded an update to FAQ page extension which will allow you to have different urls for different storeviews.

It will be available soon.

Dear, the Extension works well, but i have a problem with the ROOT URL.

I changed “faqpage” into “haeufige-fragen-faq”. But the Url does not work. If i enter http://www.xxxx.de/haeufige-fragen-faq i got a 404 Page. Magento Chache Reset does not help.

Hi svenriko

1. Try http://www.xxxx.de/index.php/haeufige-fragen-faq

2. Does http://www.xxxx.de/faqpage works ?

Can you send us admin / ftp data via contact form on profile page ?

Cheers

Thank you very, very much for the fast support!!! Everything works!! Great Service!!

Hello,
if it is possible to insert FAQ via CMS?
If it is possible to insert different questions into different topics? And if it is
possible to display like this:

topic1
> question a
> question b

topic2
> question a.a
> question b.b

or it display only
topic1
topic2

and after click on topic it will display?

Hello Seppelchen.

Unfortunately it can’t be inserted via CMS, it only displays it as a separate page with sideblocks.

Yes it is possible to add questions to different topics, you can see example of how it works on demo page here: http://nwdthemes.com/extensions/faq-page/

Best regards Eugene.

Hello,

Does the extension add the faq items to the sitemap.xml?

Greetings Leslie de Groot UWKM

Hi

Currently it does not add anything to sitemap.xml.

Are you talking about magento sitemap like – http://demo.nwdthemes.com/catalog/seo_sitemap/category/

or google sitemap that can be setup in admin ( Catalog > Google sitemap ) ?

Cheers

The google sitemap

We can update an extension to add sitemap entries for faq categories and questions.

Cheers

Hi, we are planning to setup a design responsive site. Is the FAQ design responsive ?

Hi

It depends on the layout you want to use for the FAQ page

default – this layout is responsive.

french – this one will require slight changes.

We can update the extension to make them both responsive.

Cheers from your Team @ NWDthemes

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We’re using Magento 1.9.1 and noticed some issues with your extension:

  • When clicking on a FAQ question, it will redirect to the FAQ answer that belongs to the NEXT FAQ question.
  • The Categories block on the left renders all the List Symbols as run ins to the Category Names.
Please help!

Hi

Please email site URL, admin information and FTP information to nwdthemes@gmail.com. We will check the issue.

Cheers

Very happy with this FAQ extension. Looks and works great. http://personaltouchproducts.com/faqpage/ Thanks!

Glad you liked it.

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi, nice extension :)

Would it be possible to add a search field above popular questions sideblock to search within the faq items? I saw that this feature is very common.

Thanks!

Hi

Thanks for the kind words.

Regarding your request – yes, it is possible to add search field. I guess it is better to add search in the top of content column.

Do you think search block in left column would suit better?

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi, thanks for your fast reply :)

With that feature, I really would like to buy your extension! You’re right: top of the content would be better. I think something like that looks good: https://service.posterxxl.com/hc/de (searchfield: “Suchen”)

Kind regards

Hi

Please check search functionality

default mode – http://demo.nwdthemes.com/faqpage/?___store=french

collapse mode – http://demo.nwdthemes.com/faqpage/?___store=default

Please note that this functionality is not available yet on codecanyon. You will need to contact us to get updated package.

I installed your extension but I’m now not able to click the “Save config” or the “save and continue” button within certain areas of my admin.

Please help as this is a major problem!!

Hi

Can you provide more information about the issue?

Like screenshot, error description. Can you clarify which areas not working?

Also try to disable faq extensions and check it again to be sure that FAQ extensions causing the issue. More information about how to disable extension can be found in Documentation > Uninstallation section.

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi,

1) Can you please provide me access to the search box that you discussed with Knipslichter 23 days ago please?

“Please note that this functionality is not available yet on codecanyon. You will need to contact us to get updated package.”

2) Is the FAQ extension supposed to add a menu link automatically? If it is mine doesn’t show. I selected yes to “Add FAQ link to Top Links”. Is that Menu or Header top links?

3) If we want to add content to the top of the FAQ page, like one of your sliders or a text block for example where do we add this? I half expected to see a CMS FAQ PAGE but haven’t got one.

Please keep developing extensions, your work is always good and documentation good.

Cheers,

Tomo

Hi Tomo

1. Yes, please email us at nwdthemes@gmail.com

2. There is an option in FAQ configuration ( NWdthemes > FAQ page > Configuration ) Add FAQ link to Top Links.

3. If you want to add some block to FAQ page you can add it via layout xml. Like
<faqpage_index_index>

    <reference name="content">
        <block type="core/template" name="my.block" as="block" template="my/path/template.phtml"/>
    </reference>

</faqpage_index_index>
If you need more help on how to add particular extension – please clarify the name and block – we will provide more detailed sample. We will also try to add the ability to use widget section for this purpose.

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi,

In default view is it possible to lose the side “categories” side block please because it doesn’t seem to work in my installation:

http://gra.resortstyle.net/aboutus

Thanks,

Tomo

Hi

If you want to lose side block you can update layout to 1 column

Edit app\code\community\Nwdthemes\Faqpage\Helper\Data.php

Find
public function setRootTemplate()
and replace with
public function setRootTemplate()
{
    $template = 'page/1column.phtml';
    return $template;
}

Thanks a lot,

Cheers from your Team @ NWDthemes

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Awesome, thanks for your quick reply :-)

Hi,

Can you point me to the exact file and location to add something like your Revolution Slider or additional content into the FAQ page?

I hope that you can make this into a widget or something so I can easily customize the page better in the future.

- Thank you

Hi

If you want to add some block to FAQ page you can add it via layout xml. Usually theme has local.xml located in app/design/frontend/[theme]/default/layout/. Or you can copy faqpage layout from base package to your theme. From: app\design\frontend\base\default\layout\nwdthemes\faqpage.xml To: app\design\frontend\[theme]\default\layout\nwdthemes\faqpage.xml and update it
<faqpage_index_index>

    <reference name="content">
        <block type="core/template" name="my.block" as="block" template="my/path/template.phtml"/>
    </reference>

</faqpage_index_index>
If you need more help on how to add particular extension – please clarify the name and block – we will provide more detailed sample.

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi,

Thanks for the quick response. If I want to add your Revolution Slider to the FAQ page, how would I do that exactly.

Thanks again.

We have added ability to add widgets to faq page in 1.3 version.

  • Navigate to CMS > Widgets
  • Add new revolution slider widget instance
  • Set layout update as follows – http://prntscr.com/7q68eb

Hello, there is an incompatibility with our custom theme (Porto – from Themeforest, also). The “quickview” Box throws out an error, if FAQ Extension is enabled:

Fatal error: Call to a member function addLink() on a non-object in /var/www/xxx/xxx/app/code/community/Nwdthemes/Faqpage/Block/Main.php on line 38

In line 38 the code: public function addFaqLink() { $title = Mage::helper(‘faqpage’)->getCfg(‘general/top_link_title’); $route = Mage::helper(‘faqpage’)->getCfg(‘general/route’); $this->getParentBlock()->addLink($title, $route, $title, true); }

So I think, it is because your extension tries to “add” the link in the page – but the “Page” is not a real one, but only an ajax popup. And than the code throws out an error…

Hello Cyqo.

Here is updated code for addFaqLink function of Main.php

    public function addFaqLink()
    {
        $title = Mage::helper('faqpage')->getCfg('general/top_link_title');
        $route = Mage::helper('faqpage')->getCfg('general/route');
        if ($topMenuBlock = Mage::app()->getLayout()->getBlock('top.links'))
        {
            $topMenuBlock->addLink($title, $route, $title, true);
        }
    }

It should work without errors in your theme after this update.

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hello nwdthemes, it works! Thanks again for your quick response and solution.

You are welcome :)

Hi, is it possible to add faq in any page or category ( shoretcodes or widgets)?

Hi

Unfortunately there is no such option out of the box.

But thanks for your suggestion! I’ll go ahead and add it to the official request list on your behalf so it can get reviewed for a future update by our development team :)

Thanks a lot,

Cheers from your Team @ NWDthemes

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Hi, we bought this extension but we have some conflicts with the extension. The error is in database ‘table does not exist’but it is there, and in frontend it interfears with ultratabs and another slider… ( kreativecases.com).

I have disabled extension in app/etc/modules, because it is directly on our live website. I can sent you login details.

Hello

Please send details to nwdthemes@gmail.com and we will fix this problem asap.

Thanks a lot,

Cheers from your Team @ NWDthemes

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