18 comments found.
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is this extension still being supported for newest M1 security patches?
Hi, we bought this extension but we have some conflicts with the extension. The error is in database ‘table does not exist’but it is there, and in frontend it interfears with ultratabs and another slider… ( kreativecases.com).
I have disabled extension in app/etc/modules, because it is directly on our live website. I can sent you login details.
Hi, is it possible to add faq in any page or category ( shoretcodes or widgets)?
Hello, there is an incompatibility with our custom theme (Porto – from Themeforest, also). The “quickview” Box throws out an error, if FAQ Extension is enabled:
Fatal error: Call to a member function addLink() on a non-object in /var/www/xxx/xxx/app/code/community/Nwdthemes/Faqpage/Block/Main.php on line 38
In line 38 the code: public function addFaqLink() { $title = Mage::helper(‘faqpage’)->getCfg(‘general/top_link_title’); $route = Mage::helper(‘faqpage’)->getCfg(‘general/route’); $this->getParentBlock()->addLink($title, $route, $title, true); }
So I think, it is because your extension tries to “add” the link in the page – but the “Page” is not a real one, but only an ajax popup. And than the code throws out an error…
Update – yes, If I change “Add FAQ link to Top Links” to NO in configuration, the error is gone…
Hello.
Yes, you are right about the reason of this error. To solve it need to add condition statement there to check if $this->getParentBlock() not returning empty result instead of block object and only then call addLink() method on it.
Thank you for reporting this issue. We will include this fix in next update.
Thanks a lot,
Thank you for your quick response.
Glad I could help with bug-reporting 
Could you please post the changed code for Main.php here? Than I could add this to my site.
Regards, Cyqo
Hello Cyqo.
Here is updated code for addFaqLink function of Main.php
public function addFaqLink()
{
$title = Mage::helper('faqpage')->getCfg('general/top_link_title');
$route = Mage::helper('faqpage')->getCfg('general/route');
if ($topMenuBlock = Mage::app()->getLayout()->getBlock('top.links'))
{
$topMenuBlock->addLink($title, $route, $title, true);
}
}
It should work without errors in your theme after this update.
Thanks a lot,
Hello nwdthemes, it works! Thanks again for your quick response and solution.
You are welcome
Hi,
Can you point me to the exact file and location to add something like your Revolution Slider or additional content into the FAQ page?
I hope that you can make this into a widget or something so I can easily customize the page better in the future.
- Thank you
Hi
If you want to add some block to FAQ page you can add it via layout xml. Usually theme has local.xml located in app/design/frontend/[theme]/default/layout/. Or you can copy faqpage layout from base package to your theme. From: app\design\frontend\base\default\layout\nwdthemes\faqpage.xml To: app\design\frontend\[theme]\default\layout\nwdthemes\faqpage.xml and update it<faqpage_index_index>
<reference name="content">
<block type="core/template" name="my.block" as="block" template="my/path/template.phtml"/>
</reference>
</faqpage_index_index>Thanks a lot,
Hi,
Thanks for the quick response. If I want to add your Revolution Slider to the FAQ page, how would I do that exactly.
Thanks again.
We have added ability to add widgets to faq page in 1.3 version.
- Navigate to CMS > Widgets
- Add new revolution slider widget instance
- Set layout update as follows – http://prntscr.com/7q68eb
Hi,
In default view is it possible to lose the side “categories” side block please because it doesn’t seem to work in my installation:
http://gra.resortstyle.net/aboutusThanks,
Tomo
Hi
If you want to lose side block you can update layout to 1 column
Edit app\code\community\Nwdthemes\Faqpage\Helper\Data.php
Findpublic function setRootTemplate()public function setRootTemplate()
{
$template = 'page/1column.phtml';
return $template;
}Thanks a lot,
Awesome, thanks for your quick reply
Hi,
1) Can you please provide me access to the search box that you discussed with Knipslichter 23 days ago please?
“Please note that this functionality is not available yet on codecanyon. You will need to contact us to get updated package.”
2) Is the FAQ extension supposed to add a menu link automatically? If it is mine doesn’t show. I selected yes to “Add FAQ link to Top Links”. Is that Menu or Header top links?
3) If we want to add content to the top of the FAQ page, like one of your sliders or a text block for example where do we add this? I half expected to see a CMS FAQ PAGE but haven’t got one.
Please keep developing extensions, your work is always good and documentation good.
Cheers,
Tomo
Hi Tomo
1. Yes, please email us at nwdthemes@gmail.com
2. There is an option in FAQ configuration ( NWdthemes > FAQ page > Configuration ) Add FAQ link to Top Links.
3. If you want to add some block to FAQ page you can add it via layout xml. Like<faqpage_index_index>
<reference name="content">
<block type="core/template" name="my.block" as="block" template="my/path/template.phtml"/>
</reference>
</faqpage_index_index>Thanks a lot,
I installed your extension but I’m now not able to click the “Save config” or the “save and continue” button within certain areas of my admin.
Please help as this is a major problem!!
Hi
Can you provide more information about the issue?
Like screenshot, error description. Can you clarify which areas not working?
Also try to disable faq extensions and check it again to be sure that FAQ extensions causing the issue. More information about how to disable extension can be found in Documentation > Uninstallation section.
Thanks a lot,
Hi, nice extension
Would it be possible to add a search field above popular questions sideblock to search within the faq items? I saw that this feature is very common.
Thanks!
Hi, thanks for your fast reply
With that feature, I really would like to buy your extension! You’re right: top of the content would be better. I think something like that looks good: https://service.posterxxl.com/hc/de (searchfield: “Suchen”)
Kind regards
Hi
Please check search functionality
default mode – http://demo.nwdthemes.com/faqpage/?___store=french
collapse mode – http://demo.nwdthemes.com/faqpage/?___store=default
Please note that this functionality is not available yet on codecanyon. You will need to contact us to get updated package.
We’re using Magento 1.9.1 and noticed some issues with your extension:
- When clicking on a FAQ question, it will redirect to the FAQ answer that belongs to the NEXT FAQ question.
- The Categories block on the left renders all the List Symbols as run ins to the Category Names.
Hi
Please email site URL, admin information and FTP information to nwdthemes@gmail.com. We will check the issue.
Cheers
Hi, we are planning to setup a design responsive site. Is the FAQ design responsive ?
Hello,
Does the extension add the faq items to the sitemap.xml?
Greetings Leslie de Groot UWKM
Hi
Currently it does not add anything to sitemap.xml.
Are you talking about magento sitemap like – http://demo.nwdthemes.com/catalog/seo_sitemap/category/
or google sitemap that can be setup in admin ( Catalog > Google sitemap ) ?
Cheers
The google sitemap
We can update an extension to add sitemap entries for faq categories and questions.
Cheers
Hello,
if it is possible to insert FAQ via CMS?
If it is possible to insert different questions into different topics? And if it is
possible to display like this:
topic1
> question a
> question b
topic2
> question a.a
> question b.b
or it display only
topic1
topic2
and after click on topic it will display?
Hello Seppelchen.
Unfortunately it can’t be inserted via CMS, it only displays it as a separate page with sideblocks.
Yes it is possible to add questions to different topics, you can see example of how it works on demo page here: http://nwdthemes.com/extensions/faq-page/
Best regards Eugene.
Dear, the Extension works well, but i have a problem with the ROOT URL.
I changed “faqpage” into “haeufige-fragen-faq”. But the Url does not work. If i enter http://www.xxxx.de/haeufige-fragen-faq i got a 404 Page. Magento Chache Reset does not help.
Hi svenriko
1. Try http://www.xxxx.de/index.php/haeufige-fragen-faq
2. Does http://www.xxxx.de/faqpage works ?
Can you send us admin / ftp data via contact form on profile page ?
Cheers
Thank you very, very much for the fast support!!! Everything works!! Great Service!!
Hi there
Yesterday we bought this plugin and installed on Magento. The FAQ page has the url /faqpage but we would like to change this into /faq but this is not possible inside the plugin settings. Can this be changed somewhere? And how can we change this URL in case we have multi storeviews (languages)?
For the rest this plugin works great!
Tnx Imre
Hi ivisual
To change url you need to edit app\code\community\Nwdthemes\Faqpage\etc\config.xml
Find
<frontName>faqpage</frontName>and update to your url.
Regarding different urls for different storeviews – we need some time for investigation.
Cheers
Hi
We have uploaded an update to FAQ page extension which will allow you to have different urls for different storeviews.
It will be available soon.
